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BEST WESTERN PLUS Oakbrook Inn

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BEST WESTERN PLUS Oakbrook Inn
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477 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Eagle River, United States
Reviewed 18 April 2015

I stayed 5 nights at this hotel and was very pleased with my room, which had a fridge, microwave, dvd player, a large TV, a love seat and desk. I felt safe. The staff was very pleasant and helpful. I would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Steve Cheryl G
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay with us! Our hotel is newly renovated with brand new decor and furniture fit to our guests' quality comfort. We are very happy to know you have enjoyed our amenities in room and our service. Please do come back again as we would love to make your next trip enjoyable again....

Palmerston, Ontario
Reviewed 17 April 2015 via mobile

Received excellent care during my stay. I was warmly greeted by the receptionist although I do not know her name. A friendly Oriental woman. She helped me tremendously, and I thank her so much. I will be back in the future!!!!

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Helpful?
Thank Marie T
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay! It is a pleasure to hear about your enjoyable stay with us and how well our associates taken care of you upon arrival. In Best Western we strive to make sure quality service for our guests from suggestions of improvements every day. We hope to be of service to you for...

Ocean View, Delaware
Reviewed 13 April 2015

Very clean hotel, friendly staff, and excellent free breakfast!! Breakfast included hot and cold items and an egg/omelette station. Free wifi was very reliable. There are many restaurants near the hotel to choose from. Excellent value for price paid!

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Helpful?
Thank KarenH19970
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay with us! We appreciate your business with us. By sharing your valuable comments, you are helping us understand where we can improve and keep the consistency for quality guest service. Please do come back and see us so we can ensure your happy experience in Chicago again! Thank you so much...

Peoria, IL
Reviewed 13 April 2015 via mobile

I stayed here for two weeks and the customer service was excellent! The room was very nice. I slept well in the comfy bed. The breakfast was also convenient as well as tasty! I will stay here again the next time I am in the area.

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Thank travluvn
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your enjoyable stay at our location! It is our sincere wish to provide you and all of our guests the best quality services. To achieve your expectation and grand satisfactory experience, we will do everything and beyond to make our guests happy as we constantly improve. We thank you for sharing your opinions...

Albany, NY, United States
Reviewed 9 April 2015

This hotel was good to stay at, Rooms were clean , ambience was good and pleasant stay. The room we took was a King Suite with SPA. It does has all the things included breakfast but the toiletries were missing.

Review collected in partnership with Best Western
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Thank Priyanka A
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay with us! We're very delighted to hear about your enjoyable stay and it is our pleasure to ensure quality service for our guests. The toiletries are available complimentary at front desk upon request then we deliver it personally to guest room. We apologize for the confusion and please feel free to...

Reviewed 6 April 2015

VERY CLEAN rooms and lobby and very helpful , friendly staff. The internet did not come up for me but I did not try to hard. Went to sleep in the comfy bed instead ;-) Breakfast was great , coffee was good

Review collected in partnership with Best Western
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Thank 839bridgetb
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay. We thank you for choosing our Best Western for your stay and we're delighted to hear you have enjoyed a great night sleep on our heavenly bed. We are very sorry about the internet issue and we will look into the issue for improvement and updates. At anytime, please let us...

Summit, United States
Reviewed 6 April 2015

Not as expected from a name like Best Western. The room was dusty. The room included a DVD player, however, there were no directions on how to use it. A visit to the front desk revealed that there was a switch on the back of the TV that needed to be changed. The remote for the DVD player wasn't responding...

Review collected in partnership with Best Western
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Helpful?
Thank Charles F
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay with us. I would like to apologize for not exceeding your expectations for the room. At Best Western we strive every day to provide a superior customer experience. We will be sure to improve quality of our guest rooms insuring for guests best comfort. Please allow us to clarify about the...

Oakbrooke, United States
Reviewed 1 April 2015

this place had bad service and poor rooms. i would never recommend this place to other people. I am not a big fan of this hotel. There was a plumbing issue in two of my rooms. I was not even compensated for the inconvenience .

Review collected in partnership with Best Western
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1Thank Michael S
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Dear Michael, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We value our guests business with us by striving to do the best and meet your satisfaction everyday. Your satisfaction is our goal and it is always our sincere wish to make you happy with us. During the time of check-out, we...

Reviewed 21 March 2015

Friendly atmosphere, great breakfast (loved the fresh waffles), very clean, recently renovated, close to shopping mall at Oakbrook and in Chicago's western suburb with lots of parks and activity for kids (e.g. Ty Warner's). All pluses, but the highest is for the friendly folks throughout the facility.

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1Thank Jehcha C
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for placing a review about your stay with us! We thank you for your wonderful comments about our hotel service, and breakfast as we always want to provide the best to accommodate our guests! Please feel free to let us know whenever you will be back with us, its our pleasure to be of assistance to...

Peoria, United States
Reviewed 21 March 2015

Breakfast atmosphere is comfortable. An omelet to order was nice touch too. Simple ingredients but effective. Fun to interact with the staff that cooked it. Could use a microwave to take the chill off of things like margarine (nicely kept in a refrigerator for freshness). Room was ok - not fancy but worked. Bed was comfortable, decent HD basic TV...

Review collected in partnership with Best Western
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Helpful?
Thank Craig S
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for placing a review about your stay with us! We value your opinion and suggestions so we can implement and improve quality stay for future guests! We hope to improve our internet connection speed soon in near future to enhance its performance for browsing or any usage. We do offer microwave heating option, so guests may...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Oakbrook Inn

Address: 669 Pasquinelli Dr, Westmont, IL 60559-1251
Region: United States > Illinois > DuPage County > Westmont
Price Range: $92 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
Number of rooms: 45
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Also Known As:
Best Western Westmont
Westmont Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Oakbrook Inn staff and other travellers.
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Corvallis, Oregon
over a year ago
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Oakbrook Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are sensitive to noise you may not want a room on the highway side.”
 of 5 bubbles Iowaman1959, 19 Oct 2016 | Read review
“The even number rooms overlook the parking lot, and are probably quieter. The odd number rooms overlook the highway.”
 of 5 bubbles teresaf84, 23 May 2016 | Read review
“Ask for a room on the non-freeway side.”
 of 5 bubbles amymD8069BZ, 28 Mar 2016 | Read review
“Rooms in the front could be quieter because of Route 83 close to the rear.”
 of 5 bubbles DWbiker, 26 Jan 2016 | Read review
“If available the whirlpool room is a special treat!”
 of 5 bubbles Dennis817, 5 Oct 2015 | Read review
5 of 5