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The Westin Chicago North Shore

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411 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Reviewed 4 days ago NEW

The hotel itself is extremely nice -- it's relatively new, the rooms are excellent and comfortable, bedding provides a great sleep and the showers have the "rain" style heads plus a wand (if you want it for hair or similar.) But these guys have not figured out this is nearly 2020, and no, I won't pay $12/day to have WiFi....

Thank Tickerguy
Miramichi, Canada
Reviewed 6 days ago NEWvia mobile

This hotel is close to the airport, shopping and restaurants. It was extremely clean,quiet and comfortable There were several restaurants within walking distance and shopping mall just a short drive away. I highly recommend the pizza for in room dining.

Thank Chris D
Cambridge, United Kingdom
Reviewed 1 week ago NEWvia mobile

I have stayed here many times, the rooms are starting to look a little like they need updating compared to some of those in other hotels, particularly in the city. If you are a swimmer there is a smallish pool but it is very hot and has a serious amount of chemicals in it..... Saranello's as always does excellent food...

Thank Iain S
Munster, Indiana
Reviewed 2 weeks ago

Stayed a the Westin for a dance conference being held in the hotel. The hotel itself is very pretty and well maintained, but beyond the appearance, our stay was less than enjoyable. We arrived on Friday evening and my daughter was in a rush to get to a dance party in the ballroom. I looked for a cart to move...

Thank Tom P
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your stay with us. I sincerely apologize for the inconveniences that you and your family experienced during your visit. Your valued feedback will be passed along to our Front Office Management team to ensure our missed service opportunities are not repeated in the future. Our guests, if preferred, can visit...

San Diego, California
Reviewed 4 weeks ago via mobile

Best part of this hotel is the familiar Westin aroma and the lobby where it is found when one walks in. Next best part is the gym which is pretty nice. Goes downhill from there! Check in took 10 minutes while the person helping me figured out how to do it. Got so bad that the manager got involved to...

Thank SuitNflipflops
Round Lake Beach, Illinois
Reviewed 17 January 2017

We had won a free nights stay at the Westin hotel so we stayed Sunday night into Monday. The room was very large, great view of the river on the 11th floor. The shower head was a favorite, the pool was nice along with the hot tub. We were the only ones in the pool that morning! The gym was...

Thank Brian F
Delray Beach, Florida
Reviewed 15 January 2017

Well-located for the Near Northwest Suburbs such as Wheeling, Deerfild, Riverwoods, Buffalo Grove, etc. This is probably the class hotel for the area, with a fine restaurant, excellent convention/meeting/party facilities. No real coffee shop, but there is a convenience store with Starbucks preparations. Large indoor pool and fitness center. Rooms are standard size, price clearly varies based upon availability. We...

Thank Allen L
Los Angeles, California
Reviewed 12 January 2017 via mobile

Upon arrival, check in was efficient and the front desk staff was friendly and helpful My room was average size and with average, older decor. The heavenly bed is nice as always and my room was very quiet for sleeping. The selection of TV channels was limited- not up to what I expect from a nicer hotel.The bathroom was dated...

Thank OliverA3
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

OliverA3, Thanks for taking time to provide feedback on the hotel. I apologize that the room was not up to your standards which is a concern as it just went through a refresh in 2014, but I will revisit your room to see what we can do. The Westin does promote a fitness lifestyle, and we are working on that...

Seattle, Washington
Reviewed 3 January 2017

A great business hotel with huge conference rooms. Very friendly hotel staff and great service. Close to breakfast and coffee shops. Room are large and clean with normal amenities. Free Wifi was provided during my stay.

Thank Venkatesh S
Pittsburgh, Pennsylvania
Reviewed 23 December 2016

Stayed here on a business trip and really liked this hotel. Everything you would expect from a Westin experience. It is a big hotel, a lot of conference or event space. Lobby non-descript with a nice market off of it with a lot of options. Room was good sized, comfortable, fairly modern. Refrigerator always nice. Bathroom with "rain" showerhead and...

1Thank Dan D

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Chicago North Shore is 16 miles north of O'Hare International Airport in the prestigious North Shore district, blending style and elegance with the convenience of a full-service hotel. ... more   less 

Additional Information about The Westin Chicago North Shore

Address: 601 N Milwaukee Ave, Wheeling, IL 60090-3023
Region: United States > Illinois > Wheeling
Price Range: $170 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Chicago North Shore 4*
Number of rooms: 412
Reservation Options:
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago North Shore staff and other travellers.
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Questions? Get answers from The Westin Chicago North Shore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice view of the river”
 of 5 bubbles 793brianf, 17 Jan 2017 | Read review
“Try to get a higher floor if you can.”
 of 5 bubbles StevenK411, 23 Nov 2016 | Read review
“Anything but the 3rd Floor”
 of 5 bubbles CherylhHomerGlen_IL, 9 Nov 2016 | Read review
“Corner Room View with room directed toward the woods.”
 of 5 bubbles floydg715, 7 Nov 2016 | Read review
“corner rooms are larger, however lots of wasted hall space vs living area”
 of 5 bubbles Alfsigesy, 30 Oct 2016 | Read review
5 of 5