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The Westin Chicago North Shore

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The Westin Chicago North Shore
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405 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Delray Beach, Florida
Reviewed 2 days ago NEW

Well-located for the Near Northwest Suburbs such as Wheeling, Deerfild, Riverwoods, Buffalo Grove, etc. This is probably the class hotel for the area, with a fine restaurant, excellent convention/meeting/party facilities. No real coffee shop, but there is a convenience store with Starbucks preparations. Large indoor pool and fitness center. Rooms are standard size, price clearly varies based upon availability. We...

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Helpful?
Thank Allen L
Los Angeles, California
Reviewed 5 days ago NEWvia mobile

Upon arrival, check in was efficient and the front desk staff was friendly and helpful My room was average size and with average, older decor. The heavenly bed is nice as always and my room was very quiet for sleeping. The selection of TV channels was limited- not up to what I expect from a nicer hotel.The bathroom was dated...

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Helpful?
Thank OliverA3
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

OliverA3, Thanks for taking time to provide feedback on the hotel. I apologize that the room was not up to your standards which is a concern as it just went through a refresh in 2014, but I will revisit your room to see what we can do. The Westin does promote a fitness lifestyle, and we are working on that...

Seattle, Washington
Reviewed 2 weeks ago

A great business hotel with huge conference rooms. Very friendly hotel staff and great service. Close to breakfast and coffee shops. Room are large and clean with normal amenities. Free Wifi was provided during my stay.

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Helpful?
Thank Venkatesh S
Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

Stayed here on a business trip and really liked this hotel. Everything you would expect from a Westin experience. It is a big hotel, a lot of conference or event space. Lobby non-descript with a nice market off of it with a lot of options. Room was good sized, comfortable, fairly modern. Refrigerator always nice. Bathroom with "rain" showerhead and...

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1Thank Dan D
Chicagoland
Reviewed 4 weeks ago

Have stayed at this hotel four times and we always have a nice room and a very comfortable bed. The lobby area was especially nice this past weekend when it was below zero temps when you sat by the big fireplace. My company has our annual holiday party here and it's always a great time. The only issue is the...

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Thank parothstein
Minneapolis, Minnesota
Reviewed 4 weeks ago

Overall this is a very clean, well-run hotel with good service and amenities. Our room was large and clean, and the internet service was reliable. Water pressure was good and there is a rain showerhead as well as hand-held hose. The gym is very nice, well-equipped and modern, and the indoor pool is large enough to do laps. There is...

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Helpful?
Thank RickyBobbie
Chicago's North Shore, Illinois
Reviewed 5 weeks ago

My wife and I, and 500+ other people, were at a charity event here recently. Not our first visit to the Westin North Shore - we've stayed at the hotel, attended other big events (weddings, Xmas galas, etc.) and had dinner here in the past few years. Our experience has always been first rate. I am a longtime SPG and...

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Helpful?
Thank TahitiJim
Gurnee
Reviewed 5 weeks ago

My husband and I stayed here due to having a nearby wedding. We were pleasantly surprised that the hotel was able to provide us with a shuttle back and forth to the reception at no fee. (the wedding party had a block of rooms at a different hotel). Great service, the room was clean and spacious, bed was very comfortable....

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Thank Tina S
Reviewed 5 December 2016

We stayed here overnight before traveling to Lambeau the next morning so it was a very brief experience that we had. Nevertheless, the hotel was clean and cozy. Also, all of the staff members that we encountered were friendly. There's plenty of food nearby and the parking is free, which is always nice.

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Thank Veronica S
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit! While you didn't get an opportunity to stay long, I hope you had an opportunity to experience some of the dining options that is available around the area, including our third party restaurant, Saranello's. We...

Reviewed 27 November 2016

I frequently travel to the Chicagoland area and I am a SPG Platinum Member for several years now and I was excited to try a new property in the area where I normally stay. The Westin Chicago North Shore is a beautiful property with a sleek exterior and a very nice lobby area. You can be assured that all of...

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Helpful?
Thank Brad B
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Brad, Thank you for taking the time to leave feedback on your recent stay with us, I sincerely apologize for the inconveniences you experienced during your visit. I have passed along your feedback to our Front Office Management and we will continue to work and train our associates to ensure that we are consistently offering a stellar guest service experience...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Chicago North Shore is 16 miles north of O'Hare International Airport in the prestigious North Shore district, blending style and elegance with the convenience of a full-service hotel. ... more   less 

Additional Information about The Westin Chicago North Shore

Address: 601 N Milwaukee Ave, Wheeling, IL 60090-3023
Region: United States > Illinois > Wheeling
Price Range: $160 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Chicago North Shore 4*
Number of rooms: 412
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago North Shore staff and other travellers.
3 questions
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Questions? Get answers from The Westin Chicago North Shore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a higher floor if you can.”
 of 5 bubbles StevenK411, 23 Nov 2016 | Read review
“Anything but the 3rd Floor”
 of 5 bubbles CherylhHomerGlen_IL, 9 Nov 2016 | Read review
“Corner Room View with room directed toward the woods.”
 of 5 bubbles floydg715, 7 Nov 2016 | Read review
“corner rooms are larger, however lots of wasted hall space vs living area”
 of 5 bubbles Alfsigesy, 30 Oct 2016 | Read review
“Corner Room”
 of 5 bubbles Antarctic, 19 Oct 2016 | Read review
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