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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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565 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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Showing 541: English reviews
Yorba Linda, California
Reviewed 8 October 2016

I stayed at this double tree hotel. It was an extremely great experience. From the front desk staff to the restaurant and maids, they were all very kind helpful and professional. I definitely recommend this hotel to everyone. Very clean and great experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 299masiha
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you! I am glad you enjoyed your stay and hope you will stop in and see us again. We appreciate your business, thank you !

Chicago, Illinois
Reviewed 6 October 2016

i much prefer the DoubleTree in Arlington Heights, this one seems to have a lot of issues with staff. Also, no hot tub, and a pool that was ice cold on our visit, apparently the heater wasn't working that day. They fixed it by the next day, but didn't offer us anything for thet dissapointment. TV reception was spotty, although...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nancymo430
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. Please be assured that we take your comments very seriously and will take each one into consideration.

Chicago, United States
Reviewed 6 October 2016

The employees, service, food and accommodations is by far the best that I have experienced in my 7 years of business travel. The rooms are up-dated and clean, the room service is prepared with quality and the service makes you feel appreciated as a guest.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kathrine N
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you ! We appreciate your business and your kind comments!

Chicago, IL, United States
Reviewed 1 October 2016

I was truly pleased with my overall experience at Double Tree Wood Dale, IL. The staff was professional, courteous and extended excellent customer care. I witnessed various events going on at the same time and the staff multi-tasked extremely well accommodating everyone and if they were the only one. Would highly recommend this hotel and look forward to planning another...

Review collected in partnership with DoubleTree by Hilton
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1Thank Mary M
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you !

Palm Beach, United States
Reviewed 29 September 2016

Location has lots of road construction going on, hotel was nice however check-in was less than desirable. We were told they had no rooms available until 4pm due to being sold out the night before. When we came back the third time, waited in the lobby while the front desk gave two rooms away to two different guys before taking...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diana B
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review, Diana. While we cant control the road construction we certainly try to fulfill all of our guests needs. I hope you will understand that due to specifics of each reservation some room types may be available prior to others giving us the opportunity to check in one guest before another. I know that in your...

Antioch, United States
Reviewed 27 September 2016

the room was great. It had all the comforts of home. The room was nicely decorated. Large TV. The bed was very comfortable and clean. I would recommend the hotel for friends and would consider returning. The only downer was the breakfast buffet. It was over priced and very poor quality of hot food that was not hot.

Review collected in partnership with DoubleTree by Hilton
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Thank Diana S
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your business. I am sorry to hear you did not enjoy our breakfast buffet. I have brought your concerns to the attention of our Chef and be assured that he is taking them very seriously.

Orlando, Florida
Reviewed 24 September 2016 via mobile

The property is lovely, although its in a giant industrial/business park so there isn't much right near it. Michael at check in was very nice, and my warm cookie was delicious. The room was large and well appointed with a huge TV and very comfy bed. Water pressure was good on 2nd floor. It was very quiet. I thought it...

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Helpful?
Thank monikac246
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. We hope to see you again soon!

Berea, Ohio
Reviewed 24 September 2016

Was very nice and we had an excellent experience with the staff - particularly Michael at the front desk. Had a late dinner at a very nice and reasonable priced Italian restaurant a mile away, at the advice of the staff.

Review collected in partnership with DoubleTree by Hilton
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Thank Kevin M
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you !

League City, United States
Reviewed 19 September 2016

The hotel was very clean and modern style. They greeted us with a warm cookie and they had a shuttle to take us to our dinner plans. The only things are that they needed more servers for breakfast and add a mirror above the desk.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kristy K
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you !

Indianapolis, Indiana
Reviewed 18 September 2016

TV was terrible and could not my fire stick...they said th e re was no way to change the source on television...maybe no a problem but half the channels available were news or wspn...main network channels would not come in

Review collected in partnership with DoubleTree by Hilton
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Thank Troy P
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Dear Troy P We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Address: 1200 N Mittel Blvd, Wood Dale, IL 60191-1021 (Formerly Wyndham Garden)
Region: United States > Illinois > DuPage County > Wood Dale
Price Range: $102 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Wood Dale Doubletree
Doubletree Hotel Chicago
Doubletree Wood Dale
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even rooms are on the interior, facing garden area (other rooms). Odd number rooms face outward. No noisy areas that I've found.”
 of 5 bubbles Zman_Illinois, 22 Mar 2017 | Read review
“always inspect your room immediately upon arrival. Don't assume it's clean.”
 of 5 bubbles gregh292, 2 Feb 2017 | Read review
“I would not recomend top floor sence the planes take off very low from Ohara mabye lower floor would be less noisy”
 of 5 bubbles JRD52, 22 Jan 2017 | Read review
“Get a room towards the back as it is very quiet”
 of 5 bubbles MrPhileasF, 4 Jan 2017 | Read review
“get a suite with a terrace”
 of 5 bubbles barbararN5127FA, 7 Nov 2016 | Read review
5 of 5