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The Inn at Market Square

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#1 of 4 Hotels in Zion
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Inn at Market Square
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Reviewed 5 April 2017

Lovely hotel in downtown Zion. Delightful cafe attached to the hotel and a beautiful venue for events. Feels like home away from home. Held a baby shower here and event the guests were pleasantly surprised at how charming this hotel is.

Thank Lisa I
Kansas City, Missouri
Reviewed 28 March 2017

have stayed here 10 times at least. Have never had any issues. We love the big kingsize beds and two pillows for each person. The rooms are always clean and the staff is very helpful They try to do events in the evening for people who are staying there.

Thank nannypulse
Reviewed 14 March 2017

Market Square is our home away from home as we fight our battle against cancer. We have several hotels in the area as options and will ONLY stay at Market Square. Everyone from check Inn to housekeeping are wonderful, helpful & friendly. Callie's the Bistro on main level has great food, fun shopping items and a great place to make...

Thank Maria T
Reviewed 12 October 2016 via mobile

The hotel is great, very friendly and rates for patients of CTCA that are great. As a patient we have enough to worry about so we can relax a little more. My only complaint is that the Internet is terrible. Don't count on staying online for more than 30 seconds. At that point you are kicked off and have to...

Thank mybooks
MarketHost, General Manager at The Inn at Market Square, responded to this review

We are grateful that you enjoyed so much of your stay with us, but so sad to hear of your frustration with the internet. We offer free internet as a courtesy to our guests, many of whom are heavily burdened with travel and medical expenses. At times there can be a great deal of traffic and unfortunately this impacted your...

Reviewed 1 September 2016 via mobile

Perfect for stay around hospital appointments and surgery, although we would certainly come back for anything. Clean, friendly place with all we needed, even a kitchenette. Shops, churches, and food all close. Shuttle to CTCA just a few blocks away. Nice coffee and meals at Callie's, right there.

Thank Robyn N
MarketHost, General Manager at The Inn at Market Square, responded to this review

Thank you so much for choosing to stay with us! We are very honored to support the guests of CTCA and their families. Your kind words are greatly appreciated and I will share them with our team. We hope to see you again soon.

Reviewed 24 July 2016

Last minute trip & was unable to find lodging in my home town. The Inn was a recommendation from a friend. The room was clean and staff very pleasant and kind. The on site café has great coffee and, the young ladies behind the counter very friendly. Even with being on the street side of the Inn on the weekend,...

Thank David L
Management response:

We are delighted we were part of your family celebration! Thank you for your kind words and I will share them with our team. We sincerely hope you do visit us again since we find being off the beaten path to be a very fine thing! Congratulations to your niece and many happy travels.

Amelia Island, Florida
Reviewed 28 April 2016

This is a wonderful place to stay. EVERYONE is so friendly and helpful. They do have a lot of the CTCA patients here if that would bother you. The rooms are very nice, small refrigerator, microwave, Keurig coffee maker. Bed and bedding is nice and comfortable.

Thank oceansofamelia
Management response:

We genuinely appreciate your kind comments and are humbled to be part of the journey for our guests of CTCA and their families. We strive to exceed our guests' expectations and hopefully we did for you! Please take care and know we look forward to seeing you again should you return to the beautiful City of Zion. Thank you again...

Kendall, Florida
Reviewed 25 April 2016

My wife and I visit Zion a few times a year and we would never stay anywhere else but Market Square. First off the service and staff are truly remarkable, they know how to make you feel comfortable and right at home. The selection of rooms and suites are vast with EVERYTHING you might need or want included. Cleanliness and...

Thank BrotherTru
Management response:

Words fail to express our gratitude for your beautiful words! Our entire team truly enjoys being part of The Inn and serving our guests from around the world. While we strive to exceed your expectations, being told our efforts were worthy of your needs is greatly appreciated. Thank you sincerely and we hope you can visit us again soon and...

Reviewed 10 March 2016 via mobile

Always have great time here. The staff of the hotel and Callies are top notch. Never there for "a vacation" but the place makes the visits much better. Pizza is great from Callies and gelato is good too.

Thank Jason V
MarketHost, General Manager at The Inn at Market Square, responded to this review

We're just receiving this review so I apologize for the delay in responding. Please know we are so grateful to hear about your time with us! We know our guests are here for a very personal journey so our team genuinely tries to make their visit as welcoming and supportive as possible. We're very glad you like our pizza...we do,...

Waukon, Iowa
Reviewed 4 December 2015 via mobile

One of the best places in Zion is definitely The Inn and Callie's, I look forward to annual trips to the area and make reservations to stay here. I find this hotel absolutely gorgeous and a great place where I can relax effortlessly. I would recommend this for business and personal travel needs. You will not be disappointed! The shop...

Thank JomarieScholtes
MarketHost, General Manager at The Inn at Market Square, responded to this review

What a beautiful comment that I will thoroughly enjoy sharing with our team! It is our sincere wish to exceed our guests' expectations and when we hear you are pleased, it brings a smile to one and all. Our cafe and gift shop, Callie's, is a constant whirl of new ideas and I'm so glad that you found them to...

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11/06/2017 12/06/2017
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  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Inn at Market Square offers a wide variety of rooms and services to meet all of your needs. Our 84 room hotel has 16 extended stay suites that have full kitchens and living areas. We also offer a fitness center and business facility with free computers, internet and printer access. Guests can enjoy our hot breakfast in the Adeline Room every morning and join us in the evenings on the patio for a relaxing rest around the fire.If you are looking to host an event, The Inn at Market Square also offers banquet facilities and meeting rooms that can accommodate up to 250 guests. All events books at Market Square also come with complementary event planning services to ensure that your event runs smoothly. We work with everyone to meet your budget and event needs. We strive to make your stay or event the best it can be and look forward to welcoming you to our beautiful hotel. ... more   less 

Additional Information about The Inn at Market Square

Address: 2723 Sheridan Rd, Zion, IL 60099-2616 (Formerly BEST WESTERN PLUS The Inn & Suites at Market Square)
Region: United States > Illinois > Lake County > Zion
Price Range: $225 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Market Square 3*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Market Square staff and other travellers.
2 questions
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Nashville, TN
Ham Lake, Minnesota
over a year ago

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Questions? Get answers from The Inn at Market Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back side of the hotel so you don't hear the traffic”
nannypulse, 28 Mar 2017 | Read review
“just ask at the desk for what you prefer”
, 14 Mar 2017 | Read review
“Ask for a room off main street for an extra quiet location”
cat7847, 21 Sep 2015 | Read review
“We chose a king balcony room after someone suggested it was the best layout on tripadvisor- this is probably a bad idea because they will say you chose the balcony so you could smoke. the balconies face power lines, a parking lot and dumpsters, and there are no chairs or tables on or near the balcony so don't bother.”
667lizg, 12 Nov 2014 | Read review
“Many of the rooms are different, so speak with the hotel staff to make sure you know what you're booking. The room type may or may not match the pictures. The room included a breakfast voucher for one of three local restaurants, one of which is located off the lobby.”
633adamh, 19 Sep 2014 | Read review
5 of 5
US$154* /night
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