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Quality Inn & Suites

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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Palm Harbor, Florida
Reviewed 26 October 2016 via mobile

Wasn't happy about our stay. Very average and dated. Not on my list to stay again. Breakfast was not good. Just not what I expected. The area had limited things to do and I was just plain disappointed. Staff nice and polite

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Thank Bob d
Fort Wayne, Indiana
Reviewed 12 October 2016

We picked this motel because of location and price. It is an older facility that has been kept up modestly. The lobby is fine, although decorated in the '50s. The layout is different, with multiple ramps and doors, as if buildings had been joined together. It is quiet. The breakfast was compromised in multiple ways, showing a significant lack of...

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Thank CherylDave1967
Lakeside, Michigan, United States
Reviewed 27 May 2016

Boy . . . where do I start. First, I was set back by the price for the evening, nearly $180. I know that it was graduation weekend at Indiana University, close by, but there was nothing about this place to justify the cost. Located between a large strip mall and the Headquarters of Hoosier National Forest. It was a...

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Thank Jim M
Cincinnati
Reviewed 6 October 2015 via mobile

Arrived after Midnight on Saturday, October 2nd, 2015. Staff was helpful and polite. Room was clean, good shower. Breakfast was great with lots of options like bacon, sausage, eggs, biscuits & gravy, waffles, etc., etc.. Only 2 complaints: pillows were way to small and our room was very far away from the front desk. Pretty good value for a clean...

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Thank TheCosmo
QualityInn a, Manager at Quality Inn & Suites, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

McCordsville, Indiana
Reviewed 3 October 2015

First we took a moldy bath mat to the front desk to be replaced only to be brought another moldy bath math. I believe it was the same one which they tried to wash since it came back dripping wet. Then we had trouble with drunk people being loud and fighting all night which we reported to the desk. We...

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Thank Terri P
QualityInn a, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look...

Franklin, United States
Reviewed 29 September 2015

It was difficult to find this hotel because it had limited signage. This large facility was outdated and in serious need of renovation. It was also priced too high for what it was. This was a disappointing hotel for a Quality Inn.

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Thank David K
QualityInn a, General Manager at Quality Inn & Suites, responded to this review

Dear Guest. Thank you for thanking the time to give us your feedback about your stay at our hotel. I apologize that our property was little outdated but we are working towards major renovation starting at end of this year and we hope you will give us another chance in the coming future to provide you with our services.

Carbondale
Reviewed 6 September 2015 via mobile

For the price, we got pretty much what we expected. This facility is past its prime, but adequate. They were pretty much at capacity the Sat night we were there, and our room was way at the back of the hotel-quite a hike from the lobby. The personnel were very friendly and accommodating. We stayed for the "free" breakfast on...

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Thank Marcia S
QualityInn a, Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking time to complete a TripAdvisor survey regarding your recent 4 night stay at the Quality Inn and Suites in Bedford, IN. We are so pleased that we met your expectations and you had a wonderful stay with us.

Palmyra, Pennsylvania
Reviewed 5 September 2015

This hotel will bill your card for the full stay the instant you walk in the door. They also will bill you for a higher rate than you make the reservation for. This hotel will also hold up the credit due to their overbilling and then claim that it is the bank that is at fault. The manager was very...

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Thank ElroyMill
QualityInn a, Manager at Quality Inn & Suites, responded to this review

First of all thank you so much for your reply. We really apologize that you had to face issue the credit back but sometime its delay from the bank end to return the money back. Normally we authorize the total night of stay you decide to stay with us, but we finalize the funds upon your departure only. I am...

Mansfield, Illinois
Reviewed 17 August 2015

Suite # 300. The energy saving system was terrible. lights turned of and on when not wanted if they worked at all! In bedroom it kept turning off TV & clock. Was very annoying. in one room switch didn't work at all and other room switch only worked manually. In kitchenette patch job on sealing and walls looked shabby. Door...

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Thank Phoebe H
QualityInn a, Manager at Quality Inn & Suites, responded to this review

Thank you for providing feedback for us regarding your recent stay. We appreciate all of our guest feedback as this helps us to improve on our guest experiences. I have shared your review with my maintenance staff so we can take action to rectify the problem concerning the electric saving sensor in the rooms. We are currently in the process...

De Pere, Wisconsin
Reviewed 17 August 2015

Stayed at the Quality Inn in Bedford for a family funeral. We got in at 2:00 AM and checked out at 8:30 AM. The room was CLEAN and QUIET. Our main objective was to get some sleep after being on the road for 8 hours. The hotel seems to go on forever. Had to go through 3 sets of fire...

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1Thank blonde1023
QualityInn a, Manager at Quality Inn & Suites, responded to this review

Thanks for your review. It is always so rewarding to share such a wonderful review with my staff here at the Quality Inn and Suites Bedford, IN! We strive to provide superior customer service to each and every guest who walks through our doors. Thank you for being the most important part of us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Quality Inn & Suites

Address: 911 Constitution Ave, Bedford, IN 47421-9533 (Formerly Stonehenge Lodge)
Region: United States > Indiana > Bedford
Price Range: $84 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 97
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Also Known As:
Comfort Inn Bedford
Bedford Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Mansfield, Illinois
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably because of the location, there is no preferred area for quiet.”
 of 5 bubbles CherylDave1967, 12 Oct 2016 | Read review
“Ask for a room close to the front desk so you don't have to walk far to your room”
 of 5 bubbles blonde1023, 17 Aug 2015 | Read review
“First floor has door for easy pool access”
 of 5 bubbles marklB4065UH, 6 Aug 2015 | Read review
“Just check in, all the rooms are good.”
 of 5 bubbles kellyt992, 20 Jul 2015 | Read review
“If you can't do steps, check what floor your room is on. All the suites are on the third floor. The hot tub room I had was a nice size, and on the first floor.”
 of 5 bubbles 493CatherineD493, 20 Nov 2014 | Read review
5 of 5
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