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Arrived to find the room we reserved with two queen beds was not available.
Was told only room available was with one queen bed.
Charged for two queen beds.
The staff member who checked us in-Kia was his name had a terrible attitude and told...More
Thank Nathan G
Response from Bryce M, Manager at Candlewood Suites BloomingtonResponded 1 week ago
Dear Nathan G.
Thank you for sharing your concerns with us, I'm very sorry to hear of the troubles you had with your stay. We let you down on your check in and that's not the standards we expect from our staff or the hotel....More
I've always enjoyed staying at IHG brand properties but I must say my stay at this particular property in Bloomington, IN was exceptional. I knew this was going to be a positively unique experience when I approached the front desk and was welcomed and attended...More
Thank Don P
Response from Bryce M, Front Office Manager at Candlewood Suites BloomingtonResponded February 15, 2018
It's not often that we get such well thought out and thorough reviews so we really appreciate the time you took to let us, and the TripAdvisor community, know about your stay. It's guests like you that remind us why the hospitality industry...More
Booked up this hotel and way over payed for a room $384 per night, but I knew it was Dads weekend and all these hotels over charge, the problem was the credit card they had on file for me was canceled due to being stolen,...More
Response from Bryce M, Manager at Candlewood Suites BloomingtonResponded 3 weeks ago
Thank you for your review. While I empathize with your frustration with the hotel prices last weekend I hope you can understand the hotel's position, prices can fluctuate with demand and football or parents weekends are very popular in Bloomington. We're so happy...More
I stayed at the J.W. Marriot Downtown Bloomington, a place where you would think you could not go wrong. It was acceptable but for about $50 cheaper you can stay at Candlewood Suites and have amenities in your room such as a Kitchenette full Refrigerator,...More
An extended stay hotel (though we only stayed for two days) with comfortable beds, a mini kitchen with full sized refrigerator and good shower. Everything was clean. The staff was friendly and helpful. The design of the rooms could be improved by being slightly larger...More
We are conveniently located off of State Road 45 and State Road 37. Indiana University is less than 10 minutes away and total trip would be about 5 miles. We are located close to Walmart on the West-side of Bloomington.
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"Dont ask for room 216 some kind of humming sound..."