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Holiday Inn Express & Suites Carmel - Westfield

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Holiday Inn Express & Suites Carmel - Westfield
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42 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Carmel - Westfield
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Showing 40: English reviews
Lafayette, Indiana
Reviewed 10 July 2016 via mobile

My friend invited me to meet her for the weekend since she was visiting family in town. This is an older hotel that has been refurbished. The elevator seems to be from the original building. It was very slow and made strange sounds. The room was large and clean, but the air conditioner never seemed to keep up with the...

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Helpful?
1Thank Karen5425
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear Karen5425, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that the cleanliness of the room received was at par. In spite of this, we apologize...

Reviewed 26 June 2016

A bit pricey but overall a Good clean Newer Hotel and close to Grand Park. Breakfast needs improving, eggs have no taste and staff is quick to clean up and be done by end of time allowed. Asked for more sausage gravy and was told it would take too long before closing up but front desk management had them do...

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1Thank Lori N
IN
Reviewed 24 June 2016

Had a one night stay at this location with my mother and my two children. Overall, the stay was a middle of the road experience. I have major concerns with the elevator. It seems the door doesn't fit properly and gets scraped each time it opens and closes. Not only can you hear it scraping, but you can actually see...

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Thank MomOf2IND
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear MomOf2IND, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings highlighting our property's hotel rooms and level of service rendered by our hotel staff members, it is regrettable to learn that some of our facilities, particularly the elevator may have inconvenienced you and your family during your...

Cincinnati, Ohio
Reviewed 20 April 2016

We stayed here for the Carmel marathon. The hotel is close to tons of shopping, chain restaurants and ~10 min from downtown Carmel. A perfect place to stay for the race. The room was very large and appeared to have been recently redone. The staff at the front desk were very helpful. We ended up leaving the hotel before breakfast,...

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Thank KCG21
Markle
Reviewed 6 March 2016

We had a quick trip to IU North for a doctor appointment. It is easy to find right off of 31. Close to shopping and food. Check in staff was very friendly and gave several suggestions on where to eat both delivery and sit down. Breakfast area was big. Several options both hot and cold. Room was fairly large a...

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Thank Kristi G
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear Kristi G, Thank you for your feedback. I am pleased to hear your positive feedback about the friendly and helpful staff, accessible location and breakfast offering. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable that found...

Lakeland, Florida
Reviewed 27 February 2016 via mobile

I stood at the desk for a while and I would probably be standing there if I didn't start hollering for assistance. When the desk agent finally appeared from around the corner, he was standoffish. The lobby and elevator appear to be old. The rooms must have been renovated recently as they do not match the antiquated appearance of the...

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Thank N5328Z
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear N5328Z, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding cleanliness and customer service which were unacceptable. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for...

Madison, Wisconsin
Reviewed 20 February 2016 via mobile

Had a two-day reservation last week, and checked out after the first day. At check in I stood at an unattended front desk for 5-10 minutes before someone emerged from the back. Wifi was terrible. On both my devices the wifi would work for a few minutes then give up the ghost despite a rock solid connection. This issue has...

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Thank Oldsnwbrdr
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear Oldsnwbrdr, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location. However, I was concerned to see that you were not impressed with the check-in experience, our WiFi connection, and with our shower. I would like to apologize for any...

Maputo, Mozambique
Reviewed 22 November 2015

stayed here for convenience to be near a shopping area for a two day transit time. The hotel is clean, although it needs some renovations. A bit expensive for what you get in return, but not bad. Free Breakfast as usual in this chain. The staff is friendly and with a good attitude.

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Thank JPratas
bonita florida
Reviewed 1 November 2015

First the good things. I Love the location. Perfect if you have business or pleasure that is north of the city....it is also away from all of the costruction going on near the highway. The hotel is a little difficult to get to however. There is no doubt that this hotel still needs some updating....although the lobby is "old" it...

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Thank carjo60
Peachtree City, Georgia
Reviewed 23 September 2015

Excellent location, many restaurant options near by... plus a Walmart, Marsh Market & Fresh Market for grocery options. If you enjoy the outdoors, the property actually backs up to Cool Creek Park, which has walking trails, a nature center, and a pavilion. The hotel literally has a shortcut walkway directly behind it to access the park. I found the staff...

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Thank forteiii

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
On the edge of Cool Creek Park, this relaxed, modern hotel is 5 miles from Grand Park sports complex and 3 miles from the Center for Performing Arts. Straightforward, contemporary rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add wet bars and separate living areas. Complimentary perks include a breakfast buffet and parking. There's also an indoor pool and a fitness center. ... more   less 

Additional Information about Holiday Inn Express & Suites Carmel - Westfield

Address: 15131 Thatcher Ln, Carmel, IN 46033-8411 (Formerly Rodeway Inn & Suites)
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $158 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Carmel - Westfield 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Carmel Hotel Carmel
Carmel Comfort Suites
Holiday Inn Express & Suites Carmel - Westfield Indiana
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Carmel - Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is the best!”
 of 5 bubbles ekmmnr, 17 Nov 2016 | Read review
“Don't J-walk, that's my tip. ”
 of 5 bubbles imbronjev, 13 Nov 2016 | Read review
“The rooms on the backside of the hotel are quiet and have a nice view of trees.”
 of 5 bubbles EnjoyTravelAlways, 18 Sep 2016 | Read review
“great location, nice views from the room we stayed in”
 of 5 bubbles aaaalexisonfire, 21 Jul 2016 | Read review
“The King suite is very nice with large frig and micro, mini kitchen. Bathroom roomy and great large walk in shower.”
 of 5 bubbles , 26 Jun 2016 | Read review
5 of 5