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SpringHill Suites Indianapolis Carmel

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SpringHill Suites Indianapolis Carmel
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223 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Dayton, Ohio
Reviewed 3 days ago NEWvia mobile

Hotel is in a good location to zip on and off route 31. Rooms were recently updated but you could tell it is an older property. Bathrooms needs some upgrades. Our toilet was chipped and it was leaking water from the wall, making the floor very wet with puddles of water everywhere. I spoke directly to the manager at the...

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Helpful?
Thank SAU1985
Reviewed 4 days ago NEW

I stayed here twice in March 2018 for business. I was impressed when I walked in at the friendliness and professionalism of the staff. The check in process went smoothly and quickly. My room was spacious and extremely clean with new furniture, Bed was comfy. Good quiet location close to highway. Internet was fast. Can't say enough good things about...

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Thank Emily D
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Emily, Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon!

Reviewed 6 days ago NEWvia mobile

Stayed here because my son was playing NYBL basketball a few miles away. Hotel is very clean and modern looking. Staff was friendly. Our room was large with one queen size bed and one trundle sofa, which was enough space to sleep 4 people. I liked that the bathroom had a separate shower/toilet area and the sink/vanity were in another...

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Thank lmmatthews
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

lmmatthews, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Carmel area again!

Reviewed 4 weeks ago

Great place to stay for business in the Carmel area. It is a relatively new building and very modern. Staff is friendly and helpful. Only word of caution, there are no restaurants or other amenities within close walking distance. I stayed on the 4th floor, next to the highway and the road noise was a little louder than I would...

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Helpful?
Thank Lindsey P
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Lindsey, Thank you for staying with us and providing your feedback. Our staff takes great pride in what they do and I will be sure to share your praise with them. We are pleased to know you had a pleasant stay overall, and we hope to see you again!

Grand Rapids, Michigan
Reviewed 4 weeks ago via mobile

We debated between this and another property for a family & business weekend. Double Marriott points confirmed the decision. The staff was great. The check in was smooth. There was a large wedding group so the facility was very full. When full the traffic is a little congested. The facility was lovely, fresh & clean. The breakfast buffet was very...

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Thank sherriem443
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

sherriem443, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your overall stay with us. It's something our staff takes great pride in, so we truly value your feedback. We appreciate your kind words about our staff and hope to welcome you back again!

Franklin, Tennessee
Reviewed 13 March 2017

My fiancé and I stayed one night at SpringHill Suites Carmel. It was relatively clean and staff were professional. The walls are thin and we could hear people in other suites as well as in the hall. This hotel does serve free hot breakfast but does not have an actual restaurant.

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Thank Katw1371
Amy I, Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Thank you so much for taking the time to review our hotel and its operations. I am very sorry that your stay was "just okay." Our team takes pride in providing top notch guest service and impeccable cleanliness standards. It is disheartening to hear that a guest has left our hotel unsatisfied. We hope that you may visit us again...

Reviewed 7 March 2017 via mobile

We stayed at this hotel because we had an early appointment the next day. It was obvious it is newly remodeled and looks great. The room was nice with a couch and trundle bed in addition to the full size beds. The room had a sink, mini fridge and microwave, but not exactly what I would call a suite. The...

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Thank cmb998
Amy I, Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Your candid feedback is greatly appreciated. We are truly sorry for the inconveniences caused to you during your stay due to the mattress being too worn considering our mattresses were all replaced one year ago. We are happy you enjoyed the location and convenience of our hotel and hope to see you again next time you make a trip to...

Syosset, New York
Reviewed 3 March 2017

The room renovations are very nice. The new sleeper sofa is comfortable! Our rental car's battery died as we were leaving for the airport for our flight home. Michael Bland (Guest Service Representative) saved the day by finding a battery charger!

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Thank MarlRay
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

MarlRay, Thank you for taking time to share such wonderful feedback from your recent stay! Service is the core of everything we do here and I appreciate you taking the time to thank Michael for the level of service he provided you. I'll be sure to share you review with him. We hope to welcome you back again if your...

Chesterton, Indiana
Reviewed 26 February 2017 via mobile

Very nice hotel located next to US 31. Check-in was quick, and I loved that my room was like a small apartment w desk, kitchen area, sofa with trundle bed and comfortable bed near the window. Room was quiet and I also used the common space in the lobby. Breakfast buffet was hot and varied. There is a Subway restaurant...

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Helpful?
Thank Marie A
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Marie, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Indianapolis/Carmel area.

Reviewed 21 February 2017 via mobile

My family and I stayed here over the weekend and we had a very nice experience. The rooms were spacious and clean and the hotel staff was welcoming and friendly. The location was perfect for us being within a short drive to the Indianapolis Zoo and Children's Museum. My children especially loved the indoor pool and breakfast selections.

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Helpful?
Thank Bria D
General M, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Dear Bria, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope to welcome you back again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover spacious, newly renovated hotel suites in Carmel, IN, that invite you to relax and enjoy yourself at SpringHill Suites by Marriott Indianapolis Carmel -- just 10 miles north of Downtown. Shop at nearby Clay Terrace Mall, visit the Children's Museum, Connor Prairie, Indianapolis Motor Speedway, Verizon Wireless Music Center or take a short drive to Downtown Indianapolis' Monument Circle and White River State Park. Our Carmel, Indiana, suites are conveniently located near Conseco, Ingersoll Rand, Verizon Wireless training center, Delta Faucet, Eli Lilly & Company, Cigna, Liberty Mutual and Midwest ISO. Each of our newly renovated hotel suites in Carmel feature free Wi-Fi, living and sleeping areas, a mini-fridge, microwave and pull-out sofa. Wake up to our complimentary new breakfast buffet or begin your day at our fitness center, indoor pool and hot tub. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay. ... more   less 

Additional Information about SpringHill Suites Indianapolis Carmel

Address: 11855 N Meridian St, Carmel, IN 46032-4630
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $149 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Carmel 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Springhill Suites Carmel Hotel Carmel
Carmel Springhill Suites
SpringHill Suites Indianapolis Carmel Indiana
Hotel Style:
#3 Family Hotel in Carmel
#6 Business Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Indianapolis Carmel staff and other travellers.
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Questions? Get answers from SpringHill Suites Indianapolis Carmel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room opposite of US 31.”
861lindseyp, 28 Mar 2017 | Read review
“Third floor is completed for sure on the renovations....”
NJR3, 13 Feb 2017 | Read review
“Get a room on the west end, away from Rt 31”
rockman2015, 26 Jan 2017 | Read review
“My room was on the 3rd floor,facing north -- and it was loud.”
paintgirlchgo, 31 Oct 2016 | Read review
“Higher floors and rooms further from the elevators are quieter.”
BuckeyeGirl2326, 11 Jul 2016 | Read review
5 of 5