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Clarion Hotel Conference Center Louisville North

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Clarion Hotel Conference Center Louisville North
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257 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Hotel Conference Center Louisville North
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Showing 256: English reviews
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 September 2016 via mobile

We stayed here with a group of other families. I do not feel it was worth the $90+ a night we paid. I might rate it higher if I paid $75 or less for it because I would have expected less. The good... ~Desk staff were friendly and helpful ~Large hotel with many amenities ~Great inside pool area with plenty... More 

Helpful?
Thank M S
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

I am deeply sorry for the issues that arose during your stay. We are working on renovating our hotel at the present time and hope that this will help fix most of those issues. I will address the pool attendees actions with that department leader immediately. I greatly do apologize for everything you incurred. More 

Barrington, Il
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 September 2016

We had a hard time getting to hotel with road construction. At check-in, we were treated more like a number than a guest! Hotel is a large conference center where it is hard to get from lobby to your room. I expected a continental breakfast, not a discount in the restaurant. We didn't feel like a guest!

Helpful?
Thank midwestdriver
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

I am extremely disappointed in my staff for not making you feel like a guest. We all are frustrated with the state of Indian's construction to the expressway but we are encourage that it will be ending soon. I will address this with my staff to make sure they use this as a learning tool to better serve our customers. More 

Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 September 2016 via mobile

Front office staff was great. Facility is average and around the indoor pool area very noisy with tons of young children running around. Popular spot for families as there is a waterpark around the corner. Food was below average. Plenty of parking, quick access to downtown without being in downtown.

Helpful?
Thank Ralf A
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

Thank you for your review! We appreciate all feedback from our guest. We are continuing to have renovations done through out our hotel to better serve all of our customers. More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 September 2016

My wife and I were traveling back to our hometown to visit family over a long weekend. We are from Louisville, KY but we have family just across the bridge in Indiana. We decided to stay on the Indiana side of the Ohio River at the Clarion for logistics reasons. We were pleasantly surprised to stay at a 3 star... More 

Helpful?
1 Thank rondwilliams
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

Thank you so much for your kind words. We appreciate you being a guest with us and very much hope to see you again in the future! More 

Stockholm, Sverige
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 September 2016 via mobile

We made a stop here one night on our way to Nashville. The hotel was actually a quite nice surprise, yes it needs to be updatet here and there but it is clean and has large rooms. Staff in the bar were very friendly and the food in the restaurant were good.

Helpful?
Thank Yava1983
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

Thank you for your review, we loved having you stay with us and hope to see you again on your way back through. More 

Plainfield, Illinois
2 reviews
Reviewed 30 August 2016 via mobile

A signs states that it is a 100% smoke free hotel. All they did was sprayed some type of air fresher around the room. All the knobs on the dressers were nicotine sticky. Plus on one of our days they never made up our room. I would not stay there again.

Helpful?
Thank dlpilz
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

I greatly do apologize for the inconvenience that you occurred while staying with us. Our hotel is a non smoking hotel and for those people who chose not to abide by the policy that we have in place we charge that guest a $100.00 smoking fee. I am truly sorry for the issues you and understand your decision. More 

1 review
Reviewed 26 August 2016 via mobile

To be honest, I wasn't expecting much from a Clarion in Indiana... But boy was surprised. As a front office manager at a hotel in Downtown Boston, I know service and let me tell you, Deanna at the Clarion is amazing! She is the definition of customer service! The hotel itself is not much to look at from the outside,... More 

Helpful?
Thank Bruce E
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

Thank you so much for your review! As the General Manager I love hearing our guest glow about our employees, our customer satisfaction is priority number one. We loved having you as a guest with us and hope to have you stay with us again after our renovations are complete. More 

Warrenton, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016 via mobile

Good: Looks rough on the outside but don't let that fool you, it's amazing on the inside. Out of all the hotels I've stayed at this one is prob the best in terms of amenities. They were very accommodating for my church group of 114 kids. Its a convention center so they have ample adjustable rooms which were VERY beneficial... More 

Helpful?
Thank Rowan M
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

Thank you for your review! We loved having your group stay with us and very excited to hear that you enjoyed your stay. We are working on doing further renovations and hope to have these issues rectified within the coming months. I will address the hashbrowns with my cooks immediately. More 

Nashville, Tennessee
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 August 2016

Hotels should do 2 things well above all else. They should have a friendly, helpful staff and clean rooms. Clarion Hotel Conference Center only delivered on one of those basics. We had to switch rooms 3 times do to cleanliness issues. 1st room had food on the floor, in the bathroom, and on all room surfaces. Multiple hairs were in... More 

Helpful?
Thank smam73
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

I am so sorry for the experience you had while at our hotel. I assure you that the housekeeping staff has been held accountable for the lack of cleanliness to the rooms that you assigned too. We are continuing to go through a major renovation process and unfortunately we do have to suffer due to the actions of our past... More 

Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2016

Room was large and clean. Bed was comfortable and air conditioner worked great! This is an older hotel but rooms were updated and clean. Lobby was beautiful and hot breakfast buffet was nice. Swimming pools looked great but we did not use. Front desk and maintenance gentleman that we met were pleasant and helpful.

Helpful?
Thank Kimela F
cblairgm, General Manager at Clarion Hotel Conference Center Louisville North, responded to this review

Thank you so much for your wonderful review! We appreciate you taking your time to let us know how we impacted your stay. I will be sharing your review with my staff. Thank you again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Clarion Hotel Louisville North is located just off I-65,just two miles from downtown Louisville and the KFC Yum Center, and only 8 miles from Louisville Int'l Airport We are located just minutes away from Churchill Downs, Downtown, Horseshoe Casino. Shopping within 4 miles of the hotel includes Bass Pro Shops and malls. Join us at Champion's Grille Restaurant, ask for a patio seat, for breakfast, lunch or dinner, which features a Saturday night Prime Rib dinner buffet and a Sunday Champagne brunch you will not soon forget. Our Quarter Pole Lounge is open nightly. We also offer an exquisite buffet for Easter, Mother's Day and Thanksgiving .The Clarion Hotel Louisville North offers full conference facilities with 10 banquet rooms, including our Royal Ballroom. Complimentary high speed Internet is available throughout. Also, for your convenience on property, there is a beauty shop, barber shop, indoor and outdoor pools, fitness room and miniature golf.For your family pleasure, adjacent to our parking lot is Derby Dinner Playhouse and Atlantis Water Park with a wave pool, four giant water slides and plenty of fun for all ages.The Clarion Hotel Louisville North offers special rates for NA Livestock, Ky Derby and National Street Rods.Our 356 guestrooms feature coffeemakers, blow dryers, iron/ boards, cable TV, high speed internet access,and a complimentary newspaper. ... more   less 

Additional Information about Clarion Hotel Conference Center Louisville North

Address: 505 Marriott Drive, Clarksville, IN 47129 (Formerly Holiday Inn Louisville-North)
Region: United States > Indiana > Clarksville
Price Range: $103 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel Conference Center Louisville North 3*
Number of rooms: 353
Reservation Options:
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Also Known As:
Holiday Inn Louisville-North Hotel Clarksville
Holiday Inn Clarksville
Clarksville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel Conference Center Louisville North staff and other travellers.
3 questions
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Colorado Springs, Colorado
NC
over a year ago
over a year ago

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Questions? Get answers from Clarion Hotel Conference Center Louisville North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“closer to lobby would be good”
 of 5 bubbles midwestdriver, 18 Sep 2016 | Read review
“Check out the room before you unpack!”
 of 5 bubbles letsgo36, 7 Aug 2016 | Read review
“Apparently the newer rooms are in the "I" Wing, so request a room there when you check in to ensure you stay in a newer room.”
 of 5 bubbles ustraveler12, 26 Jul 2016 | Read review
“Ask for view of pond.”
 of 5 bubbles 663clarae, 22 Jun 2016 | Read review
“West side rooms in the A tower overlook the lake but can be overheated in the summer.”
 of 5 bubbles appecruzer, 16 Jun 2016 | Read review
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