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Quality Inn Columbia City

18 reviews
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Traveller (9)
Room & Suite (19)
Pool & Beach (8)
Overview
  • Excellent16%
  • Very good22%
  • Average29%
  • Poor22%
  • Terrible11%
23 Oct 2017
“Hospital visit”
25 Feb 2017
“business in Warsaw Area”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (18)Write a Review
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11 - 15 of 18 reviews
Reviewed 24 July 2016 via mobile

Stayed here for one night to attend a meeting in nearby Fort Wayne. This place was cheaper than other Choice Hotels in Fort Wayne. There's a reason for this. Pros: low price, nice pool, friendly front desk clerk, relatively clean room. Cons: dirty common areas...More

Thank County-Hunter
Management response:Responded 12 May 2017

Thank you for your feedback Mr Hunter We're glad you enjoyed your stay and thank you for telling us the cons of the hotel so we can correct the issues. Hopefully you will give us another chance and see the difference. Thank you for your...More

Reviewed 9 July 2016

I booked a room in advance because this hotel will often become sold out on weekends during the summer months The reason for my two day stay is the fact I had knowledge of heavy use fireworks on my city street this year, one being...More

1  Thank paulandkelly2014
Response from Star K, Manager at Quality Inn Columbia CityResponded 14 July 2016

Thank you for your stay with us. We look forward to your stay with us. We are in the middle of changing the things around the hotel inside and out. Thank you for noticing that we are trying to improve the property.

Reviewed 6 July 2016 via mobile

Wow! Is the first thought in my mind. Stayed here last night 7-5-2016 and what I seen, smelled and experienced here at this motel should not be in a choice class. I've stayed in motels in all 48 states even Mexico and never seen anything...More

Thank Ghost R
Response from Star K, Manager at Quality Inn Columbia CityResponded 7 July 2016

We are sorry that you were not happy with the staff performance. We do have a intercom we also have a sign at the front desk that asks you to dial "0" for assistance, if a front desk staff has not seen you. Our front...More

Reviewed 28 June 2016

We generally travel on a tight budget and so are used to budget accommodations, but the Quality Inn in Columbia City was one of our worse experiences ever. When in the area, I'd really recommend choosing another place. We stayed for 3 nights. The room...More

Thank rbortner
Response from Star K, Manager at Quality Inn Columbia CityResponded 7 July 2016

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

Reviewed 15 February 2016

Few of my friends and I decided to do something different for fun and went to IN for a mini vacation. We all had a budget so ended up staying at the Quality Inn as they had hot breakfast included.It was a nice cozy place...More

1  Thank Andy P
Response from Star K, Manager at Quality Inn Columbia CityResponded 7 July 2016

Thank you for your stay. We look forward to your next visit. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$65 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$65 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (9)
Room & Suite (19)
Pool & Beach (8)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Ghost R
Just reviewed management response to review. First and foremost only thing you explain to me when I called was you have truck parking period I told clerk 73 ft long and she said on side of motel is truck parking, which is a total lie they are no truck parking period. You have it listed on choice privileges as truck and bus parking. Even choice called the clerk the same thing YES we have truck parking. The definition of truck parking is a lot were semi can pull in or back in freely and maneuver around. Your property has no such lot. Your lot consist of regular size trucks. And if you claim that little indention on the left when you come in lot that is just what it is an indention what 30 ft long. Moving on to clerk no she's not doing all these duties as you state in your reply she's running in and out of a room. And I travel all 48 states I use choice motels and I've never seen this type of sign. Matter of fact I checked into comfort inn the next night in Columbus and showed manger your sign, after the shock his reply was that don't go on here. He's never seen a choice motel so unprofessionally run either. In December I had 287000 choice points so that being said I stay in motels and your just is not up the choice standards. Outside is not bad looking rooms needs some work for sure but it's do able but the fabricated lie of truck parking needs removed and that sign and Charlie box. Very tacky.
8 July 2016|
AnswerShow all 2 answers
Response from Star K | Property representative |
We are sorry that you were not happy with you stay. And at the moment you did not like our parking lot and we have designated our truck drivers to park, you were welcome to cancel your stay with us and go to a different... More
0
Votes
Lisa C
30 November 2014|
AnswerShow all 2 answers
Response from YourWorldTraveler123 | Property representative |
Dear Lisa - Yes, the hotel is pet friendly. We do have a nominal one-time charge of $15. We look forward to your stay.
0
Votes
Room Tips
"Second floor room - so you don't have anyone walking overhead."
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"You want to overlook the front or back parking lot?"
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"This building design does not have an elevator. If you cannot do steps, then I'd recommend a first floor..."
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"Stay elsewhere, by all means"
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