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Ameristar Casino Hotel East Chicago

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Traveller (69)
Room & Suite (45)
Dining (3)
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Overview
  • Excellent63%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible4%
Travellers talk about
“industrial area”(8 reviews)
“non smoking”(15 reviews)
“lake michigan”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (324)
There are newer reviews for Ameristar Casino Hotel East Chicago
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Traveller rating
199
87
13
7
15
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Time of year
LanguageEnglish
199
87
13
7
15
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All reviewsindustrial areanon smokinglake michiganameristar casinolarge bathroomroom keyhotel is greatparking garagefront desk staffup to datenice stayjames bondgamblingslotsvaletdoormancomps
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71 - 75 of 321 reviews
Reviewed 7 March 2016

My wife and I celebrated our Ten year anniversary Feb 25th. A bad snowstorm blew through and the power went out forcing all guests to check out. We drove an hour to get there and were unfortunately turned away due to the outage. I was...More

Thank yimmy72
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 8 March 2016

Hello, and thank you for taking the time to share your review and for celebrating such a special occasion with us. We're thrilled that you loved your hotel room and your time on the casino floor. We're also very happy that Danica, Cathy, and Marylynn...More

Reviewed 5 March 2016

I wish I could list all of the people that contributed to my fabulous experience that I had on my first stay at the Ameristar Hotel and Casino. I would have to include everyone I encountered. Front desk, security, maid service, bar tenders, food servers,...More

1  Thank Jason H
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 7 March 2016

Hi Jason - Thank you for taking the time to share your five-star experience with us. We're so happy that our team was able to make your stay so special, and we'll be sure to pass your compliments on to their supervisors. We look forward...More

Reviewed 21 February 2016

We have the pleasure of working nearby the Ameristar every few months, and recently enjoyed another great stay. The rooms are very luxurious and clean, and the staff are always going above and beyond to provide great service. On my most recent visit, I was...More

Thank KYBATMAN
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 23 February 2016

Hi there! Thank you for sharing your wonderful experience with us. We're very happy to heart that you had such a great stay with us and that found the rooms to be luxurious. We're also happy that you received such wonderful service, and we'll be...More

Reviewed 12 February 2016

I just wanted Ameristar to know what an excellent representative Danica is at the front desk at the hotel ! She is always smiling,friendly and helpful and always provides a very high level of customer service- I really appreciate her attitude and as far as...More

Thank debra b
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 15 February 2016

Hi Debra - Thank you for your recent visit and your glowing review. We are very happy that you had such a wonderful experience and that Danica provided you with excellent service. We will be sure to share your kind comments with her supervisor, and...More

Reviewed 3 February 2016

We had a couples weekend with friends of ours that recommended this hotel/casino for the weekend. I will say that we were not disappointed. The room here was very nice and the service was outstanding. Being in the hospitality industry for over 30 years I...More

Thank Madcatt1360
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 4 February 2016

Hello, and thanks for sharing your wonderful experience with us. We're so thrilled to hear your weekend at Ameristar East Chicago was great and that you enjoyed your hotel room. We're also glad that you received such great service, and we look forward to hosting...More

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Most Booked Properties in East Chicago, IN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
US$102 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (69)
Room & Suite (45)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Jay J
October 10, 2017|
AnswerShow all 2 answers
Response from garlicjohn | Reviewed this property |
Happy to report the non-smoking rooms do NOT smell like smoke.
1
Vote
bp1964
May 15, 2017|
AnswerShow all 6 answers
Response from witnessforquality | Reviewed this property |
There is a beach but you would not want to swim in it.
2
Votes
Room Tips
"Non smoking floor if you are a nonsmoker"
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"there is a microwave in the vending/ice room on each floor, which is near the elevator,"
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"Try to get a room close to elevator, where the snack machine and microwave are located."
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"Odd number rooms overlook marina, even number rooms have view of parking garage or lake michigan and beach if..."
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