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Supposedly the rooms were ready, after just being remodeled. But the room had no trim around the edge where the carpet met the wall. Fridge was just sitting in the middle of the room. No toilet paper holder. No closet for hanging clothes. And I'm...More
Not much to recommend here, so I'll start with the cons:
*parking lot not plowed and was dangerous with lots of ice and some snow
*Room badly in need of updating (torn wallpaper, faded linens, grungy carpet)
*very noisy heating unit that emitted random (and...More
Typical HIE. Overnighted on way from Maryland to Wisconsin. There are two HIE in Elkhart and while this one was a little further from Interstate access off of RT 20 but still very convenient. Relatively clean and staff courteous and friendly. Breakfast buffet pretty good...More
1 Thank EliMidAtlantic
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-SouthResponded 13 December 2015
Thank you for writing a review about your recent stay with us. I appreciate your positive remarks about our excellent staff, nice breakfast selection and convenient location. We work very hard to ensure our facilities and service are superior and we strive to...More
Just what you hope to see when you stay at a HIE. The breakfast is the standard HIE offering. The beds and pillows are clean and comfortable. The only thing that I would change is the carpet, stairs in the hallway and the room. No...More
Thank Dennis R
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-SouthResponded 26 November 2015
Dear Dennis R,
Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate our breakfast, beds, and pillows. However, I was concerned to see that you were not impressed with our...More
Clean and comfortable in a safe neighborhood. We were in town for a weekend baseball tournament for my 17 year old soon. Free breakfast was above average. Restaurants and convenience stores within a very short driving distance.
Bed was comfortable. Room had no unpleasant smell....More
Thank Ed M
Response from James D, Interim General Manager at Holiday Inn Express Hotel & Suites Elkhart-SouthResponded 26 September 2015
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Interim General Manager
We are currently in the process of getting Microwaves and Frides in all rooms. Currently we have them only on our 3rd floor. If making a reservation, please contact the front desk and be sure to request this on the... More
We are currently in the process of getting Microwaves and Frides in all rooms. Currently we have them only on our 3rd floor. If making a reservation, please contact the front desk and be sure to request this on the reservation. As for the other amenities, we do offer those standard in all rooms.
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"I've always stayed on the 2nd or 3rd floor, overlooking the woods at the side of the hotel."