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Belterra Casino Resort

707 reviews
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Traveller (188)
Room & Suite (43)
Dining (21)
Overview
  • Excellent39%
  • Very good28%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“deluxe room”(20 reviews)
“table games”(28 reviews)
“jacuzzi tub”(27 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (707)Write a Review
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48
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261
198
125
69
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1 - 5 of 701 reviews
Reviewed 2 days ago via mobile

The last time I stayed here there was no water at all, so cold water only was an improvement. Still, really sucks when the windchill is at 0. Did have a nice business dinner at 19 last night. Rooms were clean and staff was friendly.

Thank Tyler O
Reviewed 5 days ago

The Jacuzzi Room was very nice.. Very clean.. The Buffets was spectacular.. Very good food, but it is pricey.. The casino... Was very disappointed.. never won a thing... It was so bad that it put a damper the whole experience .. The slots are very...More

1  Thank Debbie P
Response from PNKinc, Guest Relations Manager at Belterra Casino ResortResponded 4 days ago

Thank you for spending the weekend with us, Debbie. We're glad you enjoyed your hotel and dining experience. We hope that we can celebrate a big win with you the next time you visit and look forward to adding you to our #mychoicewinners circle soon!

Reviewed 2 weeks ago

I booked this hotel on a whim because I was taking my kids on a quick, spontaneous trip to the Ark Encounter. We arrived at 8:45 pm and went to check in. The gentleman working was VERY nice. I informed him we were just passing...More

Thank heather j
Response from PNKinc, Guest Relations Manager at Belterra Casino ResortResponded 2 weeks ago

Good evening, Heather. Thank you for your visit and review. We are thrilled to have hosted you and your kids for the night, and we are so glad to know you enjoyed your stay! We will pass along the compliments, and we hope to have...More

Reviewed 2 weeks ago

We were celebrating our 27th anniversary and we love Belterra Casino, Hotel and the buffet. However, the buffet is closed on Monday and Tuesday so we decided to eat at their restaurant. It was the most enjoyable meal we have had in a while. The...More

Thank Evelyn H
Response from PNKinc, Guest Relations Manager at Belterra Casino ResortResponded 2 weeks ago

Thank you for visiting to celebrate your anniversary with us, Evelyn! It was a pleasure having you both, and we are glad to hear you enjoyed your time. Come see us again soon!

Reviewed 2 weeks ago via mobile

Went New Year’s Day at 2 pm.Got there and tried to swipe my card for promo five away.Not one kiosk was working on the walk to the boat?Then I play on the 2nd floor and decide to go to the 1st floor,escalator is not working????Really???Go...More

1  Thank william d
Response from PNKinc, Guest Relations Manager at Belterra Casino ResortResponded 1 week ago

Good afternoon, William. Thank you for your feedback. New Year's Day is downtime as we are rolling over the tier point data for the new year. No coupons, offers, or promotions required the kiosks for that day. The mychoice center should have explained this brief...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Golf Course
Outdoor pool
Details
Price range
US$93 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$93 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (188)
Room & Suite (43)
Dining (21)
Pool & Beach (1)
Hotel & Grounds (124)
Bathroom (18)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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Michelle P
8 December 2017|
AnswerShow all 10 answers
Response from auntgg | Reviewed this property |
Yes it is although a bit of a walk.
1
Vote
maxmacy4
1 August 2017|
AnswerShow all 5 answers
Response from nikib1964 | Reviewed this property |
The coffee pots are as stated a single use one. We've seen the same ones in many of the hotels we stay at. My husband says that the coffee really isn't all that good. It gives you the caffine you need in the morning but not... More
1
Vote
seado600
9 June 2017|
AnswerShow all 4 answers
Response from Tammy M | Reviewed this property |
The speedway is close. Maybe 10-15 minutes away. I don't know about a band that day but you can look on their website. The bar across from check in has had a band on Saturday nights when we have stayed. As for comps; you get... More
0
Votes
Room Tips
"High floor with river view!"
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"Ask for river view"
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"Find out what you need to do to get a view of the river as you book not as you check in. I think I was..."
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"Ask for a room on upper floor with view of River."
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