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Belterra Casino Resort

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Belterra Casino Resort
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644 Reviews from our TripAdvisor Community

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There are newer reviews for Belterra Casino Resort
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Showing 639: English reviews
Reviewed 20 April 2015

Checked-in at the hotel a hour early, room was ready. Room clean and roomy. Casino was clean and staff helpful. Buffet was $20.99 per person on a Thursday evening. Food cold and not the best selection. For that amount of money I expected more. VERY DISAPPOINTED. We ate at the cafe in the casino for lunch. Refused to go back...

1Thank tagent
Reviewed 17 April 2015 via mobile

Every year my friend's Aunt and Uncle sponsor a bus trip to Belterra. This is the first year I went.....I guess it'll be an annual thing for me too now! I had such a good time. The rooms are well equipped with comfortable bedding. They have some boutique shopping options where I was able to find some great deals. They...

Thank takia523
Campbellsburg, Kentucky
Reviewed 12 April 2015

We have stayed in countless hotels and they were mainly on the main street of the city we visited. Belterra is not on any major strip but a drive off of 1 71 at xit 55 in Kentucky. Anyway we love Las Vegas and their main theme hotels but for a really nice casino and big hotel this place is...

Thank Dennis B
Cincinnati, Ohio
Reviewed 10 April 2015

This hotel just had a multi - million up grade . My wife and got an upgrade by just asking for it ..[ if one is available they will automatic up grade , all you have to do is ask at check-in , it's a room with large bath and shower will worth asking . score #1 . ask for...

2Thank shannon7743
Louisville, Kentucky
Reviewed 9 April 2015

A very nice hotel out in the middle of nowhere. I found the rooms very comfortable as well as the bedding. A 'frig in every room. Large bathrooms. I went to the casino but things were moving so quickly that I didn't gamble. Wonder if they could make things a little more customer friendly so if one wanted to gamble...

Thank johnslitch
Blooomington, IL
Reviewed 6 April 2015 via mobile

Popped in here on the way home from Florida and booked online for $62 only to find that I must pay $90 when I arrive. Place is deathly quiet and we are put in a room (730) that very obviously had been a smoking room despite requesting non smoking. Room is spacious as are beautiful bathrooms but they smell.of cigarettes....

2Thank Lori D
Charleston, West Virginia
Reviewed 1 April 2015 via mobile

Belterra is great. A welcome change as far as casinos go. I won a little. The food was good. We got comped a lot. The hotel is immaculate. We came to check it out and loved it. Problems. We leave at 5 am and there is no bellhop. We had to gather and push our own. And the Pet Policy...

2Thank Judy F
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hi Judy, thank you so much for your visit and for your review. We hope next time we can work to make your stay a 5 star review. We will address the concern you raised with not having a Bellman there early in the morning. We also appreciate your feedback about our new pet friendly policy. Surely this will evolve...

North Vernon, Indiana, United States
Reviewed 30 March 2015

We had a great time at the Belterra on Sunday March 22nd. Dong was playing at the Grand Stage, I have no idea who that is but, there were lots of fans there. The mattress was new and great. Bring a sweater to the casino. The breakfast omelet chef was great at the buffet! Bring tip money. I will be...

1Thank Jeanine G
Ohio City, Ohio
Reviewed 26 March 2015

These Crap tables are the best. Does not matter if you are a new or old player, the dealers are really nice and will help you. They even have stools to sit on around the Craps table to rest those tired legs from standing. I pass 3 other Casinos to get here so let me pass along some of my...

4Thank John H
Beech Grove, Indiana
Reviewed 23 March 2015

The staff was very friendly. Hotel and all of the resteraunts were very good. The only negative I could say was the mattress was old and worn. You could tell because there was a dip in it. Made it very uncomfortable.

1Thank JAMES A
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hi James, thank you very much for your visit and your review. We are thrilled to see your overall experience was great. We will be sure to pass your comment about the mattress along to our hotel team to make sure everything in your room is up to our standards. We look forward to seeing you again soon!

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more   less 

Additional Information about Belterra Casino Resort

Address: 777 Belterra Dr, Florence, IN 47020-9432
Region: United States > Indiana > Florence
Price Range: $150 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Belterra Casino Resort 3.5*
Number of rooms: 608
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Also Known As:
Belterra Casino Resort And Spa
Belterra Hotel Florence
Belterra Resort Florence
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Questions & Answers

Here's what travellers have asked, with answers from Belterra Casino Resort staff and other travellers.
14 questions
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Questions? Get answers from Belterra Casino Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms have a little better veiw of the river.”
nikib1964, 18 Apr 2017 | Read review
“get a room with a Jacuzzi so you can relax and unwind and watch tv and have a drink”
amthornton721231a, 24 Mar 2017 | Read review
“Try to get rooms closer to elevator.”
Kentuckywoman1, 13 Mar 2017 | Read review
“Stay in the original part of hotel that has the larger bathrooms and whirlpool tubs”
580JoeS, 13 Feb 2017 | Read review
“if coming from N of Cincinnati do not take the scenic route through rising sun..”
tripper69, 29 Jan 2017 | Read review
5 of 5