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Belterra Casino Resort

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Belterra Casino Resort
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644 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Memphis, Tennessee
Reviewed 23 March 2015

We visited here due to a conference being held for my boyfriend's work for 3 days. It's an hour north of Louisville, KY. Our accommodations were great! Nice large room with a view of the river, which was high at the time. Most all our meals were catered, which all tasted great! Good, friendly staff - both wait staff and...

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Thank jngeer76
Cincinnati OH area
Reviewed 22 March 2015

I thought since there was a casino attached the hotel would be nice and it really was. Got it for a great price through Trip Advisor. Very nice room with a nice, BIG bathroom! Our room overlooked the river and the golf course. The clock by the bed even had a charger for my phone. Wish I would have noticed...

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Thank kpstruggles
Middleville
Reviewed 18 March 2015

We booked 2 rooms just the night before and was pleasantly surprised. The rooms were very nice. Check in was a breeze. We arrived late and the place to sign up for a players card was closed but a slot attendant helped us out. The best surprise was the next morning, after we checked out, we ask a host if...

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2Thank Linda W
Detroit, Michigan
Reviewed 17 March 2015

Very elegant looking. Lots of shops, lots of food places to eat. Great bar atmosphere before you walk into the casino. The bathroo ms are very clean. Great place to hold events in the ball rooms. The hotel looks nice. I didn't stay the night here . Next time I will. Lots of new renovations from what I saw. Plenty...

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1Thank Steve H
Charleston, South Carolina, United States
Reviewed 14 March 2015

I stayed here on business. We held an event here. Very nice place. Staff was very friendly, rooms were very nice and clean and you can't beat the price. I ate at the lunch buffet, oh my... about 60 food options and 25 desserts. I did not visit the casino, but would highly recommend the hotel.

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Thank Sean F
Milwaukee, Wisconsin
Reviewed 10 March 2015

Great time, well worth the money. While transitting thru the Kentucky/Indiana area, my wife and I spent a night at the Belterra. Hotel staff, from Valet to Desk clerks were exceptionally friendly and made us feel Welcome. Room was very clean, and for non-smoking it was a perfect stay. Casino River Boat, while a little on the older side, was...

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1Thank Bill H
Piqua, Ohio
Reviewed 5 March 2015 via mobile

Always enjoy Belterra. They have a great hotel. Since we were here last the Ben & Jerry's, Starbucks and Jeff Ruby restaurants are all gone. That part was surprising but the place looks good. Staff very friendly except for one encounter with a rude staff member on the gaming floor in the My Choice office. She was talking to a...

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Thank Stephanie G
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hi Stephanie we are so glad to see you enjoyed your visit. Be sure to look out for our new outlet, Nosh to open, which is replacing Starbucks. We are also sorry to see that your experience at the mychoice center wasn't completely perfect. Please send some more details to snewsome@belterracasino.com so we may follow up.

Tawas City, Michigan, United States
Reviewed 2 March 2015

The Hotel is beautiful but thats where it ends. The pool was outside and of course closed. If you wanted to go in the saunna you could but not with your spouse. They were sepperate as was the hot tub. Not romantic at all.

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Thank Renee H
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hi Renee, Thank you very much for your recent visit and review! We are glad to see you found our property to be beautiful. As you pointed out, the pool is closed for certain points in the season, which we list on our website. Perhaps we can see you back during one of the points in the year which it...

Louisville, Kentucky
Reviewed 28 February 2015

I have been a table player for years and my wife and I regularly visit casinos. I had what I would consider an unusual/unprofessional issue at Belterra. I had been playing blackjack at a table for over an hour. I asked the dealer to mark my spot and I left some chips on the table so I could go to...

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7Thank Newman2029
Austintown, Ohio
Reviewed 23 February 2015

We booked our hotel through a third party and I'm wondering if that was why we received poor service during our check in. I was told we had been booked for the day before and that our reservation had been cancelled the only thing the cashier had to tell me was that most of the rooms had been booked and...

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5Thank dakota b
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Hi Dakota, Thank you very much for your recent visit and for your review. We are troubled to see that your experience wasn't perfect. We apologize for the issues with your check-in experience as well as with your spa bookings. We strive to provide the highest level of service to all of our guests, regardless of how they book their...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more   less 

Additional Information about Belterra Casino Resort

Address: 777 Belterra Dr, Florence, IN 47020-9432
Region: United States > Indiana > Florence
Price Range: $151 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Belterra Casino Resort 3.5*
Number of rooms: 608
Reservation Options:
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Also Known As:
Belterra Casino Resort And Spa
Belterra Hotel Florence
Belterra Resort Florence
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Questions & Answers

Here's what travellers have asked, with answers from Belterra Casino Resort staff and other travellers.
14 questions
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Questions? Get answers from Belterra Casino Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms have a little better veiw of the river.”
nikib1964, 18 Apr 2017 | Read review
“get a room with a Jacuzzi so you can relax and unwind and watch tv and have a drink”
amthornton721231a, 24 Mar 2017 | Read review
“Try to get rooms closer to elevator.”
Kentuckywoman1, 13 Mar 2017 | Read review
“Stay in the original part of hotel that has the larger bathrooms and whirlpool tubs”
580JoeS, 13 Feb 2017 | Read review
“if coming from N of Cincinnati do not take the scenic route through rising sun..”
tripper69, 29 Jan 2017 | Read review
5 of 5