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Extended Stay America - Fort Wayne - North

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Traveller (4)
Room & Suite (5)
Dining (1)
Overview
  • Excellent45%
  • Very good16%
  • Average6%
  • Poor20%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Reviews (30)
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All reviewsfull kitchencomfortable bedstaff was very friendlylobbyrefrigeratorelevatortvsleepsuite
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11 - 15 of 30 reviews
Reviewed 31 July 2017

The Extended Stay Fort Wayne North treats it's employees poorly, which might explain why over the course of just 4 months, my room was not cleaned on the assigned day on 3 different occasions, and always because of personnel issues. What kind of logic prioritizes...More

Review collected in partnership with Extended Stay
Thank P3861UEstephenm
Response from 00esa, General Manager at Extended Stay America - Fort Wayne - NorthResponded 1 August 2017

Thank you for your feedback. I am deeply sorry our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and to resolve everything to your total satisfaction. Your...More

Reviewed 28 July 2017

My daughters had to play in a futsal tournament over the weekend so I decided to book a room for Friday and Saturday night. I have never used Hotwire before and decided to use it for the first time because I was looking for an...More

Thank Justin F
Response from 00esa, General Manager at Extended Stay America - Fort Wayne - NorthResponded 29 July 2017

Justin, it was disheartening to read that we did not live up to your expectations, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter reservation and service issues, so we take...More

Reviewed 19 July 2017 via mobile

We stayed at Extended Stay America North last weekend and it was the worst service we've ever had. One of the only reasons we booked the hotel is because of the "pool" and we had kids to keep entertained before a family members wedding and...More

Thank Morgan J
Response from 00esa, General Manager at Extended Stay America - Fort Wayne - NorthResponded 20 July 2017

Thank you for your feedback. It was troubling to read about your experience at our hotel. This is not the impression we like our guests to have when they select our hotel for their lodging needs. We are reviewing the situation as a training tool...More

Reviewed 11 July 2017

Pillows was very flat and uncomfortable room was not stocked with proper necessities no pool fitness room or nothing staff was friendly though no service 2 room had 2 walk to desk and request everything from tissue to dishes to towels then haul it all...More

Review collected in partnership with Extended Stay
Thank lovelace28
Response from 00esa, General Manager at Extended Stay America - Fort Wayne - NorthResponded 12 July 2017

I am extremely sorry that our hotel and your room did not have the amenities you desired or needed. Being an extended stay property focused on guests staying seven or more nights, we do have items such as a fully equipped kitchen, complimentary grab-and-go breakfast,...More

Reviewed 10 July 2017

Was charge with no refund even though I refused to stay after seeing the place. The place smelled bad. Dog barked in the next room. There was no advertised pool just a plain concrete with the fence around it lolMore

Review collected in partnership with Extended Stay
Thank natalyias2017
Response from 00esa, General Manager at Extended Stay America - Fort Wayne - NorthResponded 11 July 2017

Thank you for your feedback. We would like to offer our apologies for not living up to your expectations. Although we make every effort to be perfect, we fall short. We hope you will consider giving us a second chance in the future so we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Laundry Service
Things to do
Golf Course
Details
Price range
US$82 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$82 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (4)
Room & Suite (5)
Dining (1)
Questions & Answers
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Sandy S
30 December 2016|
Answer
Response from Frequent-Resident | Reviewed this property |
Cracker Barrel (walking distance), IHOP (1/4 mi), Don Halls,Richards (1 to 2 mi)
0
Votes
Room Tips
"The suites are beautiful the full kitchen makes you feel right at home!"
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"Close to interstate & shopping. Also several nice restaurants close by."
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"Second floor pool-side was relatively quiet. I heard that the opposite side was more lively and it was the..."
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"Stay on third floor for less ceiling noise."
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