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Nothing as requested at time of booking. Offered use of microwave in staff room - if they provide that kind of space to their staff it speaks volumes for the management style! The space was absolutely filthy and crammed with storage. The computer did not...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Gas CityResponded 13 February 2017
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More
I was in town for a funeral. The hotel is conveniently located to Hartford City where I had to go. Standard fare for breakfast but it was good. This place has an indoor pool right off the lobby. Had to checkout early and quickly. Front...More
Bad experience at this location. Assistant manager incorrectly charged personal credit card for direct billing for 3 other individuals. Was told it was my problem. When correct payment was made manager delayed crediting personal credit card. Filed claim with corporate Holiday Inn. Very unprofessional staff....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Gas CityResponded 9 December 2016
Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More
Best price in the area, room was clean, bed was comfy, 4 pillows per bed, hot shower, room felt updated which was nice. Free breakfast was your standard free warm breakfast and it kept me full unit lunch. Only two items I noticed that could...More
Stayed in Gas City for 3 nights. Staff was polite and welcoming. Our room was on the first floor. Quiet and clean. Poor Tv reception and next to no WiFi. Nothing special but good enough for the length of stay. Did not do the breakfast...More
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Gas CityResponded 12 August 2016
Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you had a satisfactory stay at our property and I apologize for the shortfalls you have encountered with regards...More
US$99 - US$161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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