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We attempted to stay in Fort Wayne to find everything booked and then in Marion only to think it looked a bit shady. Came across this place at the next exit and they had rooms available and the front desk lady was super friendly. This...More
We arrived at the hotel at around 5:00 pm and the front desk guy was nice but seemed stressed and he said many of his cleaning employees were sick. the next day we went swimming in the pool ( which was a bit crowded) and...More
Thank Amie S
Response from Chesley S, General Manager at Holiday Inn Express Gas CityResponded 4 May 2016
Thank you for taking the time to offer feedback about your stay. It is always our goal to offer a great guest experience to our visitors and I apologize that we fell short of that expectation. It is through feedback such as yours...More
We had a very clean room. Iy had recently been renovated. I was unhappy with the breakfast. It was a busy time of the morning but after waiting 20 minutes for them to bring eggs & sausage, that never came we left. I had a...More
Thank Carol B
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Gas CityResponded 31 March 2015
Dear Carol B,
Thank you for taking the time to review our property. I am pleased to hear your positive remarks about the level of cleanliness in your room. Our hotel is very proud of its level of service, cleanliness and quality of product. Your...More
Stayed here on our way back from Indianapolis as there was a major snow storm. At check-in the front desk guy didn't seem too excited to have to actually do something. Finally got checked in and was not recognized as a rewards member (this is...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Gas CityResponded 21 March 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding our location and for the hot tub. We will look into these concerns. I...More
The service was fine. The room was very dirty. The carpet had stains, mold in the bathroom, chairs had stains, rust on the doors. Just awful. The pool is very old and dingy as well. Please fix this because it's a great location and staff...More
Thank Kaetlin V
Response from GasCity_HIEX, General Manager at Holiday Inn Express Gas CityResponded 14 October 2014
Thank you for your recent feedback we greatly appreciate it. We do apologize you did not completely enjoy your stay with us we do have a full renovation planned and in progress so we hope you do come back and see us. Emmett Hailey GM
US$113 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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