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Staff was very friendly and apologetic however in two different rooms we each had hairs in our bed. Staff assured us that we would not be charged for the room and we changed to another local hotel that was very close.More
Thank Terry O
Response from Trina B, Manager at Holiday Inn Express Hotel & Suites GoshenResponded December 30, 2016
On behalf of the Holiday Inn Express & Suites I want to apologize for the cleanliness of your bed. We take great pride in knowing that our rooms are clean and ready for our guests when they arrive. I want to thank you for bringing...More
Over years and on this trip, we have stayed in a number of HI Express, but this wasn't one of the best, primarily because the Wifi was very poor and limited choice of TV channels.
Check-in and Check-out was ok, the room was very good,...More
Management response:Responded December 2, 2016
Thank you for the review of our hotel. I wanted to let you know we will be getting a new wifi carrier within the next year, which will speed up our internet for our guests. I have forwarded your comments about the limited cable channels...More
Recently stayed here after a ND football game. Service was very good, the hotel was very clean and comfortable, room was very spacious and had everything we needed. I would stay here again when in the area.
Management response:Responded November 1, 2016
Thank you for taking the time to give our hotel a review. The staff will be happy to hear you enjoyed your stay with us. We look forward to having you stay with us again.
The hotel was clean, convenient and close enough to Notre Dame as not to have to drive too far. The room was great in the fact that as you find in a lot of hotels, someone in the bathroom extremely early disturbs anyone sleeping, here...More
A friend and I stayed at the HIE Oct 14-16 to attend a Notre Dame football game. Check inn was quick and efficient. Room was up to par with what we expected. As previously written in another review, the receptacle between the beds was used...More