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Comfort Suites Indianapolis

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Comfort Suites Indianapolis
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159 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Madison, Indiana
Reviewed 16 December 2013

We checked into this hotel this past Saturday at about 9pm. I picked it out based off of the reviews on here and there gov't discount. When we got to our rooms they were both dirty from the previous night. I went to the front desk and the next room we were moved too had people in it, then next...

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Helpful?
1Thank dubentz
General M, Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time out to tell us about your recent stay at the Comfort Suites. I want to apologize for your recent experience in the hotel regarding the cleanliness of the rooms you were checked into and the temperature of the pool. I have shared your review with our staff to make sure an incident like this...

Elkhart, Indiana
Reviewed 14 December 2013

I have stayed at many hotels over the years and this one is by far the best! From check in to check out everything was great! I even came outside in the morning to see the manager scraping off the ice of the cars! Great hotel and I will always stay there when I drive to Indianapolis.

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Helpful?
1Thank William C
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for the kind words you expressed about your stay with us. I am glad that everything went great throughout your stay. We look forward to seeing you again in the future. Thank you, Tiffany Shaffer

Atlanta, Georgia
Reviewed 9 December 2013

The best staff I have seen . The branch manager Tiffany has built a awsome crew . Everyone there was very nice and professional . I have stayed at some very costly hotels not naming names and this clean,affordable and personable hotel is the best yet . This is a hotel to drive out of your way for. I enjoyed...

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Helpful?
Thank Chanda A
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for the kind words you wrote about the staff and your stay at Comfort Suites. I am glad that you found everyone nice and professional. We make it our own personal goal to make sure every guest is treated as if they were at home. We look forward to seeing you again in the future. Thank you, Tiffany...

Reviewed 5 December 2013

After check in headed upstairs to our 3rd floor room. As soon as we got off the elevator I knew we had a problem. I could yelling and screams of laughter coming from more than one room. We have a baby so we needed some quiet. We went in our room and could almost feel the party next door. I...

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Helpful?
1Thank HjstepTN
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time out to tell us about your stay with us. I apologize for the noise that you experienced from the rooms. I am glad that Jacob handled the situation and the rest of your stay pleasant. He is a great asset to our staff and it is wonderful that he was helpful to you. I...

Mount Vernon, Illinois, United States
Reviewed 20 November 2013 via mobile

I stay at this hotel every time I am in Indy and it's always been an awesome stay. I am usually here every month on business. The last 2 times I have been here they have upgraded my room, which is an awesome change from my normal room at other places. The staff is always very friendly and smiling. They...

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Helpful?
1Thank Aaron H
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Hi Aaron, Thank you for the kind words you have said about our hotel. I am pleased to hear that you enjoy your stay with us every month. The staff is a great asset to the hotel and I’m glad they make your stay awesome. We look forward to seeing you on your trip to Indy next month. Thank you,...

Ohio
Reviewed 18 November 2013

Made a two-night reservation a month in advance to attend a music event and do some sightseeing. Arrived at about 10 pm to check in and were told that the hotel had overbooked and they had no room for us. They sent us to another hotel instead. For our trouble, the manager left us a note saying we would be...

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2Thank OnTheRoadAgain56
General M, General Manager at Comfort Suites Indianapolis, responded to this review

I would like to thank you for taking the time out to comment on your recent experience at Comfort Suites. I would like to sincerely apologize for the experience you had in our hotel. I would like to discuss what we can do to make this experience better, if you could please email me directly at csindianapolis@midwesthospitality.com and we can...

Georgetown, Indiana
Reviewed 11 November 2013

My stay here this past weekend was nothing but amazing. The beds are comfortable and the staff was wonderful. I have never seen so many smiling faces in one hotel. The manager seemed to be there and was more then willing to go out of her way to help. I was greeted by a very pleasant young lady (Connie) when...

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Thank Christy S
Ashford, United Kingdom
Reviewed 8 October 2013

There was no paper tissues in the room, the tap had a slight leak and the wi-fi was rather slow. However, the rooms were comfortable, clean and spacious and the cooked breakfast was very good. With a little more attention to detail this good be a very good hotel.

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1Thank Mal033
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time to review your stay at our hotel. I would like to apologize for the less then perfect stay you had with us. I have shared your online survey with the staff to make sure these problems get fixed. I am glad your room was comfortable and that you had a chance to enjoy the...

charleston, il
Reviewed 27 September 2013

Beds are very comfortable, and the breakfast is great. Very close to many places to eat. The front desk staff was helpful making check in VERY quickly. We had a room with 1 King bed, the room was very spacious.

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1Thank whitestang64
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time to review the stay at the Comfort Suites. I am glad that you found the beds comfortable and the breakfast enjoyable. We hope to see you again in the future. Thank you, Tiffany Shaffer

Sarasota, Florida
Reviewed 26 September 2013

I have stayed at this hotel a number of times over the past two years and found it to be exceptional. Very comfortable, very clean, great staff. However on my last stay I have problems with the internet to the point that it didn't work at all on the morning I checked out. I told the front desk about it...

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Helpful?
Thank knoxwesley
General M, General Manager at Comfort Suites Indianapolis, responded to this review

Thank you for taking the time to review about your stay with us at the Comfort Suites. I apologize about the experience you had with the internet. I understand that it is very frustrating when the internet doesn’t work. I have shared your review with the staff to make sure they know what to do in the future when the...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Comfort Suites Indianapolis

Address: 4125 Kildeer Drive, Indianapolis, IN 46237
Region: United States > Indiana > Indianapolis
Price Range: $110 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Indianapolis 2.5*
Number of rooms: 68
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Hotel Style:
#14 Green Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Indianapolis staff and other travellers.
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1 month ago

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Questions? Get answers from Comfort Suites Indianapolis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have children or enjoy fun, choose a room in a different hotel.”
 of 5 bubbles boilerjeff21, 13 Apr 2016 | Read review
“Easy access off interstate”
 of 5 bubbles RandolphSYoung, 27 Sep 2015 | Read review
“All the suites are excellent.”
 of 5 bubbles 791RonH, 29 Aug 2015 | Read review
“don't get a room by the elevator.”
 of 5 bubbles nevada89052, 29 Jul 2015 | Read review
“We booked early enough that we got our requested ground floor room.”
 of 5 bubbles 597cyndis, 29 May 2015 | Read review
5 of 5