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Embassy Suites by Hilton Indianapolis - North

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Embassy Suites by Hilton Indianapolis - North
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1,315 Reviews from our TripAdvisor Community

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Showing 1,310: English reviews
Rock Port
2 reviews
Reviewed yesterday NEW

Food, atrium, room all good. Friendly staff. Good location: easy to get into and out of, easy access to 465. Will be my go-to hotel in Indy! If there are no luggage racks have someone on staff go find one as they seem to just get left on the floors when people are finished with them.

Review collected in partnership with this hotel

Helpful?
Thank Peggy J
Jersey City, New Jersey, United States
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed yesterday NEW

We were there for a funeral so it was not a happy event. However, the staff made it easier with their helpful attitude. The server in the restaurant was phenomenal. I think his name was Joe. I think he needs to be spoken to about his amazing service. My large family all descended upon the restaurant. He was all alone... More 

Review collected in partnership with this hotel

Helpful?
Thank Elizabeth O
Jonesboro, Georgia
2 reviews
Reviewed yesterday NEW

My first time at an Embassy Suites in a while. Normally stay at a less expensive brand for business. Chose this hotel because it was close to the office where I would be doing business for a few days. Good location with a McAllister's restaurant next door. Hotel was very quiet and clean as a pin. Not noisy. Very nice... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank bourquelee
Indianapolis
1 review
Reviewed yesterday NEW

Beautiful comfortable home like. Bed was very nice. Great view of the large pond. Loved the interior atrium. Bar was nice. Friendly staff. I would definitely go back. Well worth the price. Super clean and updated or newer decor

Review collected in partnership with this hotel

Helpful?
Thank Suzanne M
coldwater
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 days ago NEW

The place looks great. Staff during evening great. Pool area very messy. Super wet. Slippery. Evening reception is nice but very watered down. Room was dirty. Shower did not work. Very noisy. Room 633 right in front of elavator. Kids running all over. Up and down playing tag in elavator. Breakfast was cold. Staff unhelpful for morning crew. Would not... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Beverly D
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for choosing our hotel for your stay in Indiana. I apologize for the experience you have had at our hotel. We always strive for 100% Make It Right guarantee. I can fully understand the frustration you may have felt with unfriendly staff. I have addressed the appropriate departments about the immediate resolution. If there is way that I... More 

Indianapolis, Indiana
1 review
Reviewed 6 days ago NEW

The front desk (reception) staff are unfriendly in dealing with loyal HHonors (Diamond) members. They rarely available at the front desk. Usually, no one is found to talk to at the front desk and have to wait for long time for one of the staff to come out of the back office and talk to me rudely. The room service... More 

Review collected in partnership with this hotel

Helpful?
Thank guest448
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for choosing our hotel for your stay in Indiana. I apologize for the experience you have had at our hotel. We always strive for 100% Make It Right guarantee. I can fully understand the frustration you may have felt with unfriendly staff. I have addressed the appropriate departments about the immediate resolution. If there is way that I... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Day 1: knock on door before 10 AM. "Would you like your room cleaned?" Me: "you woke up my kids" Day 2: We leave at 11 AM. Return amT 10pm. No one cleaned the room. Call desk. No answer. Call again. No answer. Rooms are very nicely renovated from last few stays here but service has gone downhill

Helpful?
1 Thank Walter H
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

I am so sorry you found your room unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I can assure you that we will review your comment with the housekeeping team to reexamine our practices to see... More 

Oviedo, Florida
Level Contributor
2 reviews
Reviewed 1 week ago via mobile

The hotel was absolutely excellent. The suite was more than I expected it to be. Love love love my digital key feature and online/ app check in. That was a plus! Breakfast was great. There is a lovely chef there to make the made to order breakfast. Delicious omelettes. Very nice Embassy!

Helpful?
Thank JCTravel76
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest... More 

Lansing, Michigan
1 review
Reviewed 1 week ago

Excellent stay. The staff was courteous friendly and professional. The room was vey clean and roomy. The only thing that was irritating was the fact that the elevators were down by our room & the other one was very slow. The complimentary Cocktails & breakfast was excellent. Definitely will stay again.

Review collected in partnership with this hotel

Helpful?
Thank Lindak14l
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the... More 

Powell, United States
Level Contributor
3 reviews
Reviewed 1 week ago

Great location, just down from the exit of the interstate. Very nice lobby, and nice big clean rooms. Breakfast is overwhelming with hot and cold choices. You will not check out hungry! Had an issue with original room on check-in. Staff promptly came up to the room, reviewed the issue, then immediately escorted us to a new room. Great customer... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank John M
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268
Region: United States > Indiana > Indianapolis
Price Range: $236 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline and Odigeo so you can book your Embassy Suites by Hilton Indianapolis - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#30 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - North staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near elevator.”
 of 5 bubbles 444carolyns, 15 Nov 2016 | Read review
“Request rooms farthest away from the elevators.”
 of 5 bubbles mkh57, 13 Nov 2016 | Read review
“The elevators squeak very loudly when they stop, so stay in a room not too close since you can hear them.”
 of 5 bubbles RetroGirl72, 7 Nov 2016 | Read review
“some have balcanies”
 of 5 bubbles 371philb, 5 Nov 2016 | Read review
“Bathroom wasn't cleaned well and needed some work. Hair and grout mold. Glass doors that hit each other getting in and out of shower.”
 of 5 bubbles sblincoe5, 5 Nov 2016 | Read review
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