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Embassy Suites by Hilton Indianapolis - North

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Embassy Suites by Hilton Indianapolis - North
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1,318 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Indianapolis - North
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Showing 1,313: English reviews
Indianapolis, Indiana
Reviewed 31 March 2016

Debbie at the front desk was very accomodating. Very customer service oriented. It would be nice if there was a better variety of food offered at the evening reception. It was the same snacks every night.

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Helpful?
Thank NOELLE01
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are pleased to hear that you had an excellent experience at our hotel during your recent stay. Debbie is a great asset to our hotel and truly sees our customers needs as a priority. I have spoken with Debbie and have recognized her for her part in yet another satisfied customer. Their hard work does not go unnoticed! Thank...

Terre Haute, Indiana
Reviewed 31 March 2016

Hotel is in the process of being renovated, and completed rooms are very nice. The only complaint that we had was that, after the renovation, room darkening shades have been removed from the windows in the living room area... Windows are now frosted glass, with sheer curtains. This created a problem at night, for the kids sleeping on the pullout...

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Helpful?
Thank Jerod N
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were disappointed with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Naperville, Illinois
Reviewed 31 March 2016

Really enjoyed the updated room. Bedding was extremely comfortable. Great breakfast in the morning and cocktail hour in evening was an added bonus. Location was perfect distance away from Indianapolis for us.

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Helpful?
Thank brea_khalid
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your 5 star review of our hotel. It gives us great pleasure to know that we've provided a great experience to another one of our guests! We work very hard here at the hotel to hire and train individuals with great customer service skills. They are truly what makes this hotel special. We look forward...

Livonia
Reviewed 31 March 2016

The hotel is currently being remodeled. However, the room we were in was one of the old ones. It was dark and slightly musty. Their were stains on the chairs and couch. The mattresses were uncomfortable. I'm sure once all the rooms are remodeled, it will be a much nicer place to stay.

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Helpful?
Thank anmeyer
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Fort Wayne, Indiana
Reviewed 31 March 2016

My Family and I enjoyed our time spent there. We will be coming back soon. We love the breakfast that's a must every time no matter what. Anyone who hasn't tried the Embassy it's a must. We always stay here when traveling to Indianapolis

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Helpful?
Thank Kita R
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your 5 star review of our hotel. It gives us great pleasure to know that we've provided a great experience to another one of our guests! We work very hard here at the hotel to hire and train individuals with great customer service skills. They are truly what makes this hotel special. We look forward...

Griffith, Indiana
Reviewed 31 March 2016

Took 20 minutes to check in, got up to my room and it smelled like smoke so i went back down and waited another 20 minutes in line to complain. I was told there were no other rooms so i was stuck with it. The room was very worn stains on furniture and carpeting. I called the service desk as...

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Helpful?
Thank Ken W
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to write this review of your recent experience at our hotel. I apologize that you did not receive the service that you are accustomed to, and truly deserve. I can assure you that your experiences will not be those of our future guests. I sincerely hope that you will give our hotel another chance...

Plainfield, United States
Reviewed 30 March 2016

Suite was very roomy and romantic; we called it "Room-Mantic." The view of the sunset and the quietness of the pond we enjoyed from and the balcony made it all the more sweet. Breakfast was better than Denny's across the street. The proximity to the highway and some of the best eateries made our getaway even more worthwhile.

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Helpful?
Thank Carolyn L
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Indianapolis, Indiana
Reviewed 30 March 2016

A great weekend getaway. We enjoyed our time and privacy. We set out to spend a quiet night away from kids and we did just that. Although we didn't take advantage of the evening snacks and drinks we did enjoy our breakfast.

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Helpful?
Thank crystalw153
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your 4 star review of our hotel. It gives us great pleasure to know that we've provided a great experience to another one of our guests! We work very hard here at the hotel to hire and train individuals with great customer service skills. They are truly what makes this hotel special. We look forward...

Antioch, Illinois
Reviewed 30 March 2016

We decided to make a last minute stay at the Embassy Suites. Just driving up to the hotel you are impressed. Once inside, you'll find the hotel is going through a multi million dollar renovation but still the hotel was quiet, clean and the staff extremely friendly. I'd stay here again!

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Helpful?
Thank ryanhA7535SJ
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Rochester, Indiana
Reviewed 29 March 2016

Rooms were very nice, clean, & newly renovated. Staff was very friendly and helpful! Pool was also nice. We have recommended this hotel to our friends and plan on returning! Rhonda was very friendly and helpful!

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Helpful?
Thank maryV7132QN
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are pleased to hear that you had an excellent experience at our hotel during your recent stay. Rhoda is a great asset to our hotel and truly sees our customers needs as a priority. I have spoken with Rhoda and have recognized her for her part in yet another satisfied customer. Their hard work does not go unnoticed! Thank...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268-3005
Region: United States > Indiana > Indianapolis
Price Range: $235 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Travelocity, Odigeo, Hotels.com and Priceline so you can book your Embassy Suites by Hilton Indianapolis - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#30 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - North staff and other travellers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near elevator.”
 of 5 bubbles 444carolyns, 15 Nov 2016 | Read review
“Request rooms farthest away from the elevators.”
 of 5 bubbles mkh57, 13 Nov 2016 | Read review
“The elevators squeak very loudly when they stop, so stay in a room not too close since you can hear them.”
 of 5 bubbles RetroGirl72, 7 Nov 2016 | Read review
“some have balcanies”
 of 5 bubbles 371philb, 5 Nov 2016 | Read review
“Bathroom wasn't cleaned well and needed some work. Hair and grout mold. Glass doors that hit each other getting in and out of shower.”
 of 5 bubbles sblincoe5, 5 Nov 2016 | Read review
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