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Suburban Extended Stay N East

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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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Reviewed 4 weeks ago via mobile

I stay at this hotel about eight times a year for business and for the price I think it's a deal. I agree the bathtub faucets on the tub might be a little cheap but it has what you need for no frills and is clean and friendly staff who try to accommodate. Even though they allow pets I've never...

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Helpful?
Thank Cindy M
Emily A, Director of Sales at Suburban Extended Stay N East, responded to this review

Dear Cindy, Thanks for your detailed feedback and we are so glad you choose the Suburban Extended Stay NE when traveling to Indianapolis for business. I have forwarded your comment to maintenance, and we are actively replacing all bathroom faucets that have been deemed in need of replacement. Here at the Suburban, we pride ourselves in becoming a guest's "home...

Reviewed 19 December 2016 via mobile

When I arrived, Brian, at the front desk said that I'd already checked in. I had booked through a third party site online with a special rate. The person at the desk before Brian had booked someone else into my room. The only thing Brian offered me was to get my money back from the site and he would give...

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Thank Marty A
Emily A, Director of Sales at Suburban Extended Stay N East, responded to this review

Dear Marty A., I apologize that you did not have a great experience at our hotel. To check into the hotel, we do require guests show photo identification before we are able to check them into a room. This is the first I have heard in regards to this policy not being strictly complied with. Please contact me at the...

Atlanta, Georgia
Reviewed 25 September 2016

First I have to say, the gentleman working the front desk upon our arrival was very friendly and professional. I also want to compliment the manager, who after my complaint refunded my Choice privilege points. Due to the kind service, I gave my review two stars instead of one. Unfortunately, the room itself was unfit to stay in. Upon inspection,...

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4Thank rosebud5566
Indianapolis, Indiana
Reviewed 28 August 2016

Room very clean, parking lot and hotel has nightly security patrol, pet friendly-one time deposit, laundry on site. Room cleaned weekly, clean linen at desk 24/7, kitchen, (No Breakfast). Staff friendly and helpful special thanks to ErinK, TerraceS, KatyV, JamieG and Emily A. This hotel is extended stay, Lots of contractors, sporting events, concerts, family reunions, long term working professionals....

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2Thank pelicanb0y
Augusta, Georgia
Reviewed 27 August 2016

The staff was very friendly and accommodating. Any problems (very minor) they resolved without hesitation. The room was clean and the bed was comfy. Bathroom was clean and updated (including faucets). The fixtures and furniture may have been a little dated but not damaged, stained or broken. Kitchenette area including sink was shiny and sanitized. The carpet appeared new but...

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Thank d h
Buffalo, New York
Reviewed 29 June 2016

I pretty much received what I expected for this hotel. On the lower-end of the price scale, so not much was expected. No breakfast, no pool, not within walking distance of much. It was about 25 minutes to Downtown and 15 minutes to the Children’s museum. The room had a kitchenette area with a full-size fridge, stovetop, microwave, and dishwasher....

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Thank jzak11
Reviewed 25 June 2016 via mobile

While waiting outside for my party I was approached by two different very strange guests. One of whom had a pit bull who jumped on me (very sweet dog but still). Inside the elevators were broken and the stairwell had used cat litter on the steps. One of the rooms air conditioner was out for most of the stay. If...

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2Thank Becky P
Connersville, Indiana
Reviewed 25 June 2016

I booked this room months in advanced and paid for it a nonrefundable payment. when I got there at 1pm the desk clerk, Matt Jones said he did not have any room clean and that checkin was 3pm and that he wasn't goning to clean any rooms until 3pm. I said you going to cleanall the rooms and check them...

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3Thank Paul M
San Francisco, California
Reviewed 19 June 2016

We moved in here while our house got renovated and we got a room on the fourth floor (so that people don't trample on our heads quote - yes thin! walls). I reserved and paid a bit higher price (I felt) to make sure we get two queen beds. I think its possible the management believes guest are not able...

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Thank GT G
Fort Wayne, Indiana
Reviewed 30 December 2015

First off, the hotel is in a great location and is in good repair. The price was also very attractive. That being said, there were numerous issues due to lack of attention to detail from the housekeeping staff that put a damper on my stay. After checking in, my wife and I went to our room. We noticed there was...

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4Thank Shawn A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Suburban Extended Stay N East

Address: 8055 Bash St, Indianapolis, IN 46250
Region: United States > Indiana > Indianapolis > Castleton
Price Range: $100 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay N East 2*
Number of rooms: 118
Reservation Options:
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Also Known As:
Indianapolis Extended Stay
Suburban Extended Stay Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Suburban Extended Stay N East staff and other travellers.
1 question
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8 months ago

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Questions? Get answers from Suburban Extended Stay N East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on Northwest side of building quieter”
 of 5 bubbles pelicanb0y, 28 Aug 2016 | Read review
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 of 5 bubbles Q9675LVpaulm, 25 Jun 2016 | Read review
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 of 5 bubbles 903gtg, 19 Jun 2016 | Read review
“Request bottom floor for laundry and easy outdoor access.”
 of 5 bubbles eloiset585, 29 Dec 2015 | Read review
“Our 2nd floor room was quiet, offered everything we could have asked for.”
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