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Don't stay on the first floor or for that matter room 111. This hotel was not chosen but booked through Priceline. Obviously they do not check out hotels they send their customers to. My husband spotted 2 roaches in the bathroom early morning killed one...More
Response from Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 21 October 2015
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with...More
I am booked here to go to school for truck driving, I come back to the hotel at 4:30-5:00. Not only for 2 weeks straight have they not cleaned my room, but they have a kitchenette with no dishes. Also the wifi, I should get...More
Thank Kenneth M
Response from Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 24 September 2015
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items are available upon request...More
We arrived and the hotel did not have our booking. I spent 15 minutes on the phone to try and get a hold of the online site we booked through but was unsuccessful. In the meantime the very helpful young lady at the desk found...More
Response from Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 22 September 2015
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our...More
We stayed overnight, so maybe that's why the big kitchenette had no dishes or cutlery. No coffeemaker either. No airport shuttle. Good internet, clean room, great shower, and comfortable bed. There was adequate parking.
Reserved 2 double rooms. Got them on 2nd day. Roaches in the kitchen.phone didn't work. Toilet overflowed and flooded room. The furniture was filthy on inside so you couldn't unpack. Still had to pay full price for rooms
US$86 - US$242 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Indianapolis-Airport-w Southern Ave Hotel Indianapolis ,