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Hilton Garden Inn Indianapolis South/Greenwood

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Hilton Garden Inn Indianapolis South\/Greenwood
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513 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Greenwood, United States
Reviewed 8 November 2016

I was the brother of the groom. I put the reservation under my spouse's name since I would obviously be off-site (along with the rest of my family) when he needed to check-in the day of the wedding. The staff, although I called and gave verbal permission TWICE, refused to allow him into our room. They were the most unhelpful...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tyler H
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

I appreciate you taking the time to complete a review on our property. I apologize for the issues surrounding checking in at the property. I understand your frustration with our credit card procedures, but we have specific procedures in place to ensure the safety and security of our guest credit cards and to protect them as much as we can...

Dubuque, Iowa
Reviewed 6 November 2016

We were in town for a family event, and needed a room with 2 beds and a fold out couch; therefore, I booked a suite at $200.00 a night. $200.00 a night buys you: 1 oz of shampoo to share among 4 adults 2 insulated coffee cups and 4 adults. 3 washing cloths and 4 adults. Large Red kool-aid stains...

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Helpful?
Thank Keegan479
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for your response. I apologize for the issues you had during your stay. We supply the guestrooms with the average amount of supplies based on normal occupancy. I understand that you had multiple adults and that what was in the room was not sufficient for everybody. Please contact the front desk in the future and we would be...

Evansville, United States
Reviewed 5 November 2016

We stayed at this hotel because we were attending a wedding in downtown Indianapolis and reception in Greenwood. The hotel was recommended by wedding party. We had never stayed at Hilton before and decided this was a good time to give it a try. Everything was excellent except the mattress was awful. Other then uncomfortable beds everything else was very...

Review collected in partnership with Hilton Garden Inn
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Thank William C
CMooreCM, Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for taking the time to share your experience with us! We always strive to provide a better stay for our guests and greatly value your advice. We are pleased to inform you that, since our current adjustable beds have not performed to the standard we expect, we are in the process of getting brand new beds as we...

Atlanta, Georgia
Reviewed 2 November 2016 via mobile

I love how new this location is. The property is extremely well maintained. I really liked it I can always find a parking spot close to a door if I'm coming in from the office late at night. Also I appreciate how the restaurant will customize things to the way you would like , so if you have food allergies...

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Helpful?
Thank courtneyg439
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

I wanted to thank you for the great review and letting us know how we are doing. The entire staff takes great pride in all areas of the property, so it is nice to know that we are succeeding as a team and making your stay enjoyable. Our chef does a great job in the kitchen and we try to...

Dayton, Ohio
Reviewed 2 November 2016

I checked in late in the evening from a long drive. The person who greeted me was helpful but seemed bothered. The room was great, very clean and I got a great night of sleep. Breakfast was good too. I would recommend this hotel any time.

Review collected in partnership with Hilton Garden Inn
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Thank kevinbK7788OC
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

I appreciate you taking the time to let us know how we are doing and about your stay. I apologize that your check in experience wasn't better and will follow up to make sure we're more consistent in that area. It is nice to see that the rest of your stay was good and that you would recommend us. I...

Charlotte, North Carolina
Reviewed 2 November 2016 via mobile

The hotel is right off the highway, a short drive from the airport. Kroger & Starbucks is a short walk away and Wal-Mart is across the street. Safe environment with plenty of dinner options close by. The hotel is very clean and offers in room microwave, fridge and Keurig coffee machine. Hotel staff were really friendly & offered me bottled...

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Helpful?
Thank Shannon_QC
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

I appreciate you taking the time to give us such a great review. The entire team tries to make sure that every guest has a great experience no matter why they are spending their time with us, and it is great to see that you enjoyed your stay in so many ways from the location, in room amenities, staff interactions,...

Spring Hill, Florida
Reviewed 2 November 2016

The staff is very friendly and always there to please their guests. We were checked in to a room on the 14th floor, my wife does not like heights and they changed us to the 4th floor. The rooms are very clean and neat, bed was very comfortable and the hotel is also very quiet.

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Helpful?
Thank Vern O
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for the great review. I am glad you enjoyed your time with us and that the staff was able to accommodate your room request. Please let us know if there is anything we can ever do for you and we look forward to seeing you again when you are in this area.

Reviewed 1 November 2016 via mobile

Good, clean dependable hotel right off I-65 just south of Indy. The location is 12-15 minutes from due town and you don't pay to park. I do business in Greenwood and it is, in my opinion, your best option in this area.

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Thank Jim T
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

It is great to hear that our location is perfect your travels in this area and that you enjoyed your stay with us in the South Indianapolis/Greenwood area. We look forward to seeing you again in the future and please let us know if there is ever anything we can do to make your stay better.

Redwood City, California
Reviewed 31 October 2016

Very accommodating staff, clean and updated rooms that are spacious and comfortable. Beds are very comfortable as well. Keurig coffee makers in the rooms are a bonus vs. the nasty regular hotel coffee makers!

Review collected in partnership with Hilton Garden Inn
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Thank GBLGolden
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for the review of our hotel. I am very glad to know that you enjoyed your stay along with our great coffee makers. The entire team works hard every day to ensure every guest is taken care of and enjoys their time with us, so they will love hearing about your positive experience. Thank you again for taking...

Omaha, Nebraska
Reviewed 31 October 2016 via mobile

This hotel is great from the clean rooms and comfy beds to the bar and restaurant. Everything is really new and the people are friendly and helpful. We had the breakfast, and no it is not free, but for 9.99 you get a great amount of food and it is delivered to your table. They also have pastry and fruit...

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Helpful?
Thank jeffrey w
CMooreCM, Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for taking a moment to write us a review! We are pleased you enjoyed your stay and look forward to welcoming you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Indianapolis South/Greenwood is located at I-65 exit 101, 10 minutes from downtown Indianapolis, 5 minutes from the Greenwood Park Mall and 15 minutes from the airport.Rooms feature a spacious work desk, a microwave, refrigerator, and 32 inch flat-screen TVs. Whirlpool suites, an indoor pool and hot tub are also available. The hotel offers a business center, free wireless internet, and the Garden Grille serving breakfast, dinner, and room service. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis South/Greenwood

Address: 5255 Noggle Way, Indianapolis, IN 46237
Region: United States > Indiana > Indianapolis
Price Range: $169 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis South/Greenwood 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis South/Greenwood Hotel Indianapolis
Hotel Style:
#6 Romantic Hotel in Indianapolis
#18 Family Hotel in Indianapolis
#35 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis South/Greenwood staff and other travellers.
3 questions
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Onsted, Michigan
6 months ago
Columbia city
Indianapolis, Indiana
4 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis South/Greenwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the elevators.”
 of 5 bubbles Cherstevens, 27 Jan 2017 | Read review
“Quieter rooms at the front of the hotel.”
 of 5 bubbles 275warrickd, 14 Dec 2016 | Read review
“Any rood is a good room”
 of 5 bubbles VernO_11, 2 Nov 2016 | Read review
“Run away from this hotel, it's not worth the aggravation.”
 of 5 bubbles patriciac340, 11 Sep 2016 | Read review
“Try to stay on the west side away from the Interstate noise.”
 of 5 bubbles 610willards, 11 Sep 2016 | Read review
5 of 5