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SpringHill Suites Indianapolis Downtown

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601 W Washington St, Indianapolis, IN 46204-2712
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (88)
Room & Suite (63)
Videos (1)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites Indianapolis Downtown
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 199 hotels in Indianapolis
Location
Cleanliness
Service
Value
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Banker's Life Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary breakfast buffet and expansive fitness room.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Convenience store
Paid private parking on-site
Wifi
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Desk
Fireplace
Kitchenette
Microwave
Cable / satellite TV
Walk-in shower
Housekeeping
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English
Hotel links
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734Reviews10Q+A100Room tips
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Popular mentions
Kim B wrote a review Jun. 2021
Springfield, Illinois1 contribution
We just returned from Indianapolis and stayed at this hotel one night. I found 3 bed bugs in my hotel bed. My daughter came home with bug bites all over her ankles and arms. Do not stay at this hotel, we now have bed bugs in my daughter's bedroom at home.
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Date of stay: May 2021
Value
Service
Sleep Quality
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Response from Trisha McDaniel, General Manager at SpringHill Suites Indianapolis Downtown
Responded 3 weeks ago
Our sincere apologies that you had a negative experience at our hotel. I can assure you we take any claims such as this very seriously and did not have any findings when the room was professionally inspected. If you have any questions or further concerns please feel free to reach out to me directly at any time.
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1BG_travels wrote a review Mar. 2021
Akron, Ohio18 contributions45 helpful votes
Not asking for the world, but offerings and interest by staff to provide for included breakfast .... not inspiring. Out of half of what’s available and in no mood to deliver in any sort of way. If you want travelers back, you need to do better.
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Date of stay: March 2021
Value
Location
Service
Room Tip: App check in but didn’t work for key
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1 Helpful vote
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Response from Trisha McDaniel, General Manager at SpringHill Suites Indianapolis Downtown
Responded Apr. 1, 2021
Thank you for providing feedback from your recent stay. We have adjusted our breakfast offerings at the hotel due to Covid restrictions, and are continuously looking for ways to improve on our options. We hope to be able to reopen our full buffet soon. We do hope you will return as things reopen and return to 'original'. We appreciate you choosing us for your visit to Indy.
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dplminnich wrote a review Nov. 2020
Dillsboro, Indiana48 contributions14 helpful votes
Our room was on the 9th floor. Everything was great. When I got home I discovered I left my good necklace in the bathroom. Called on Monday and Nicole who was working the front desk said she would check and call me back. Well she called and she found it. She held it until the next day when I could drive back to get it. Thank you
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
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Response from Monica Burger, Guest Services / Front Office at SpringHill Suites Indianapolis Downtown
Responded Nov. 19, 2020
Thank you so much for providing a review from your recent stay. We are so happy to see that Nicole was able to get your necklace back to you. We look forward to seeing you again in the future if travel brings you back to Indianapolis.
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kgilbert78 wrote a review Oct. 2020
Columbus, Ohio2454 contributions291 helpful votes
It is interesting to travel in an age of COVID. This location is really good, being downtown and near the zoo, where we had an event. The main drawback is the very high overnight parking fee. The hotel handled COVID well. Lots of hand sanitizer stations. This location is in a complex with the Courtyard J. W. Marriott. There is shared parking. Courtyard and this hotel shared the lobby and dining area of the Courtyard--the Fairfield lobby was closed. It worked pretty well, though the breakfast was a little more restrictive (only one hot item allowed and only one drink) than is standard for Fairfield. But it was good and hot. We thought they handled cleanliness well. Staff were attentive and friendly. We felt fairly safe.
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Date of stay: September 2020
Rooms
Location
Service
2 Helpful votes
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Response from Trisha Klingerman, General Manager at SpringHill Suites Indianapolis Downtown
Responded Nov. 8, 2020
Thank you for taking the time to review your experience. We appreciate you choosing us and will certainly take the feedback you have provided to continue to improve. We hope you will stay with us again on your next trip to Downtown Indy!
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Estralita wrote a review Oct. 2020
Dana Point, California9 contributions
A quick weekend getaway to visit our young nephew. The site is the perfect location. Walking distance to the monument, which is all lit top at night. Great little river walk and a zoo nearby. The room was beyond perfect with couch desk 2 bathrooms great closet and beautiful picture window. the breakfast servers were so sweet, and took care of us. The from desk was so accommodating when I forgot to wear a mask to get coffee one morning. Thank you for such a nice stay.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Room Tip: Definitely get a view of the river. so nice.
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Response from Trisha Klingerman, General Manager at SpringHill Suites Indianapolis Downtown
Responded Oct. 24, 2020
Thank you for the great review and kind words about our team. We hope you will visit us again on your next trip to downtown Indy!
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PRICE RANGE
US$139 - US$343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites indianapolis downtown hotel indianapolis
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
156
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Frequently Asked Questions about SpringHill Suites Indianapolis Downtown
Which popular attractions are close to SpringHill Suites Indianapolis Downtown?
Nearby attractions include Victory Field (0.3 km), The Eiteljorg Museum (0.2 km), and White River State Park (0.2 km).
What are some of the property amenities at SpringHill Suites Indianapolis Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at SpringHill Suites Indianapolis Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites Indianapolis Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at SpringHill Suites Indianapolis Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to SpringHill Suites Indianapolis Downtown?
Conveniently located restaurants include High Velocity, Conner's Kitchen + Bar, and OP Italian.
Are there opportunities to exercise at SpringHill Suites Indianapolis Downtown?
Yes, guests have access to a fitness centre during their stay.
Is SpringHill Suites Indianapolis Downtown located near the city centre?
Yes, it is 0.7 km away from the centre of Indianapolis.
Are any cleaning services offered at SpringHill Suites Indianapolis Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to SpringHill Suites Indianapolis Downtown?
Many travellers enjoy visiting Benjamin Harrison Presidential Site (2.3 km), Indianapolis Museum of Art (6.6 km), and Hook's American Drugstore Museum (7.2 km).
Does SpringHill Suites Indianapolis Downtown have any great views?
Yes, guests often enjoy the city view available here.