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SpringHill Suites Indianapolis Downtown

437 reviews
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Traveller (50)
Room & Suite (38)
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Overview
  • Excellent51%
  • Very good35%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“toilet and sink”(14 reviews)
“tgi fridays”(17 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Indoor pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (437)Write a Review
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215
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10
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101 - 105 of 435 reviews
Reviewed 4 April 2016

It's connected to a few other Marriott hotels and the parking garage is a good option. It isn't too close to restaurants besides the ones located within the complex. Room was clean and quiet. Check in was easy and staff were friendly.More

Thank kL8217ST
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 11 April 2016

kL8217ST, Thank you for this wonderful review! I am delighted to hear your found our location to be so convenient and more importantly CLEAN. We appreciate your feedback and look forward to seeing you again soon! Next time we will be sure to share some...More

Reviewed 29 March 2016

Great Hotel in excellent location--I was there in February so it was really cold, would love visit in warmer weather to take advantage of the great location--SpringHill has everything that you can ask for...More

Thank tig3rs12
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 11 April 2016

tig3rs12, We would LOVE to have you back this summer! Indy has so much to offer and many things are free of charge. You can explore the canal on a gondola or kayak, enjoy an outdoor concert at White River State Park or catch a...More

Reviewed 28 March 2016

We had a fantastic stay. Location was perfect and convenient to everything downtown. Our views were amazing. Staff were friendly and helpful. Breakfast was good, but very crowded. I think we made the mistake of going down toward the end of breakfast time, and everybody...More

1  Thank slr2214
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 15 April 2016

slr2214, We are so glad you enjoyed your stay with us! We can't wait until you visit us again!

Reviewed 27 March 2016

I was staying at the Marriott, but they were sold out my last night in Indy, so I had to book a room here for my last night. I asked at check-in (Tiffany) if there was a shuttle to the airport in the morning "No,...More

Thank Nancy B
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 28 March 2016

Nancy B., Thank you for sharing your experience with us. Tiffany just recently completed her 3rd week of training and is still very new to her position. I will certainly share this constructive criticism as a way to continue her development. We are proud of...More

Reviewed 26 March 2016

Location was great for convention and touring. The staff handled a huge group with ease. Breakfast was good enough, that I ate it 5 days in a row. Room and housekeeping was just fine. Front desk was friendly and capable.

1  Thank Kristi O
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 15 April 2016

808love, Thank you for sharing your stay with us. We are overjoyed to hear you had such a great stay. We look forward to seeing you in the future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$163 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$163 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (38)
Dining (8)
Hotel & Grounds (56)
Bathroom (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
RScottN
13 June 2017|
AnswerShow all 6 answers
Response from carol |
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be... More
1
Vote
travgu
4 March 2017|
AnswerShow all 5 answers
Response from Joshua B | Property representative |
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months... More
2
Votes
Chris M
1 December 2016|
AnswerShow all 3 answers
Response from Joshua B | Property representative |
Unfortunately, we do not have a pool at our hotel.
0
Votes
Room Tips
"We were on the third floor. We were close to an elevator, but heard no noise from it!"
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"small walk to downtown"
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"West view was nice"
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"Stay in a different hotel as there are no good rooms here."
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