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The room was very clean and spacious. I liked that a microwave and little fridge were included. Our room had two comfy queen beds and a pullout sofa. Late check out at 1 p.m. was no problem. We didn't use the pool or make it...More
Upon check-in we were greeted by a halfway decent host. She seemed preoccupied, but checked us in quickly enough. We waited a minute or so for the elevator and arrived at the twelfth floor. As we exited the elevator I noticed a large piece of...More
Thank Angela K
Response from Joshua B, Asst. General Manager Kari Fraine at SpringHill Suites Indianapolis DowntownResponded 3 July 2015
Thank you for sharing your experience with us. We will absolutely be using this information from some training points with the team. I would encourage you to visit the hotel website prior to booking so you know exactly what to expect upon arrival. Many...More
This hotel is conveniently located near downtown Indy. Rooms are spacious and clean. The hotel was quiet when I was there. The breakfast was pretty standard and it was not busy early. The staff was very helpful. Take the time to explore the nearby museums...More
This hotel was a breath of fresh air, especially compared to the hotel we were in last night. Location was solid to walk downtown, it was clean and plenty of space in the actual room. Parking was easy to go in and out and they...More
My boyfriend and I stayed here recently for 2 nights, upon arrival we found the parking garage a little confusing but we stood and figured out the hotels were marked on the walls which made it hard to see from a distance but we made...More
Thank Beth S
Response from Joshua B, Kari Fraine, Asst. General Manager at SpringHill Suites Indianapolis DowntownResponded 30 June 2015
Thank you for taking the time to share your experience with us. We understand that all guests have a budget when planning a trip. At the SpringHIll Suites we had value to your stay by offering amenities such as complimentary breakfast and wifi with...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$144 - US$342 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be... More
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be proven before posted. That's a HUGE claim that is totally damaging to a business. We are booked and plan to stay.
Response from Joshua B | Property representative |
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months... More
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months ago. I would love to know where it is still listed so we can have it removed. If you have a minute while you are here, I would appreciate speaking with you to find out where you saw the pool advertised. Additionally, the JW Marriott is the only hotel of our 5 hotels on the complex that has a pool. It is quite small and they have 1000 rooms. At this time, only the JW guests are granted access to the pool. Thank you.