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Comfort Suites Indianapolis Airport

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Traveller (33)
Room & Suite (26)
Dining (5)
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Overview
  • Excellent52%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
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Reviews (324)
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158
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All reviewsindianapolis airportpark and flyan early flightthe shuttle driverhandicap roomnewer hotelwould stay here againwafflesfree shuttlerental carindoor poolhot tuboff the highwayclean hotelfree breakfastroom was largefront desk staff
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11 - 15 of 319 reviews
Reviewed January 22, 2018

We spent one night here so we would be close to the airport for an early flight. When checking in we were asked if we needed an airport shuttle, and I told them we did not, as we had a rental car. Despite this, at...More

1  Thank Bucarpenter
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded January 23, 2018

Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and...More

Reviewed January 1, 2018 via mobile

The lobby is dingy and the breakfast choices were very poor. Coffee at breakfast was bitter. The sheets were so scratchy. The carpeting was very worn and had curious stains. For the price you can do betterMore

1  Thank runandtravel
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded January 3, 2018

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed December 10, 2017

This hotel is located near Executive Drive off the Sam Jones Expressway near the airport. It is 6.3 miles away from the airport. This is a newer Hotel than many of the others in the area and it has large rooms that are clean and...More

Thank UStravelmaxx
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded December 12, 2017

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed December 8, 2017

We have previously stayed at this property. It is close to the expressway, restaurants and shopping. The rooms are spacious, clean and comfortable. The front desk staff is always friendly and welcoming.More

Thank Bruce B
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded December 16, 2017

Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay...More

Reviewed November 25, 2017 via mobile

We were there with a group for the National Catholic Youth Conference. We could not have been treated better! Very nice clean rooms, breakfast was excellent and the staff was super. I would stay again.More

Thank John J
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded November 28, 2017

We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$99 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$99 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (26)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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palmtreequeen1
August 25, 2017|
AnswerShow all 3 answers
Response from mommann | Reviewed this property |
I did not feel unsafe in any way. It is mostly motels in this area since it is so near the airport. You will probably need to travel to other areas f town for dining. The motel was very clean and quiet.
2
Votes
ryleemarks13
February 26, 2017|
AnswerShow all 4 answers
Response from Sandra H | Reviewed this property |
They will do this for you at the front desk. You may want to call the hotel directly ahead of time.
0
Votes
frhotdog154
January 6, 2017|
AnswerShow all 4 answers
Response from Comfort Suites I | Property representative |
Hello, Hotel shuttle starts at 04.30 am and stops at 12.00 midnight runs every 30 minutes. upon request. travel time from hotel to the airport is 13 minutes. If guest want to park the car in hotel parking lot there is fee... More
1
Vote
Room Tips
"Check out your room before you settle in and avoid room 112."
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"Stay away from the highway side."
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"Investigate the stay & park option to leave car on-site vs. paying for airport parking - Great..."
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"Ask for a room away from the highway"
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