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Comfort Suites Indianapolis Airport

317 reviews
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Traveller (33)
Room & Suite (26)
Dining (5)
Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (317)Write a Review
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All reviewsindianapolis airportpark and flyan early flightthe shuttle driverhandicap roomnewer hotelwould stay here againsausage pattiesrental caryogurtfree shuttleclean roomhot tubindoor poolwould recommend this hotel to anyoneoff the highwaysitting area
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21 - 25 of 312 reviews
Reviewed 7 August 2017

My 9 year old cut open his foot on a green chard of glass from a broken bottle that was lodged in the carpeting in the room. Clearly, the room was not cleaned properly. He needed stitches, but we had an early flight and didn't...More

1  Thank Dagney1
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 9 August 2017

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issue on your last visit. I have shared your feedback with staff to ensure we handle these types of situations differently in the future. Again, thank you for...More

Reviewed 1 August 2017

We stayed a few weeks ago and was blown away at how nice the staff was. Erika was very informative about the surroundings and was able to give us directions to some attractions around Indianapolis. We look forward to staying here the next time we...More

1  Thank lstrike1284
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 4 August 2017

We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service exceed your expectations. We look forward to welcoming you back to the hotel in the near future.

Reviewed 28 July 2017

Good staff, rooms are decent, housekeeping not the greatest, but all in all, a decent hotel. Location can be a little difficult to find the first time, and nothing in walking distance, but again, decent.More

2  Thank rryan313131
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 30 July 2017

We would like to thank you for taking the time to write your reviews. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your...More

Reviewed 28 July 2017 via mobile

This hotel has been great. A full hot breakfast every morning and the staff were so nice to everyone. We came with our youth group and they were very accommodating to everyone. Our rooms were large and very comfortable.More

1  Thank Daguil
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 30 July 2017

Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay...More

Reviewed 12 July 2017 via mobile

This was our last night of a week long vacation with stays in several hotels (all choice brands) and this was the best one of all. Clean, comfortable, and spacious. It was also the least expensive despite being one of the higher quality brands that...More

1  Thank bplynch92
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 15 July 2017

Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay...More

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13456763
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$96 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Indianapolis
#11 Best Value Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$96 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Indianapolis
#11 Best Value Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (26)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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palmtreequeen1
25 August 2017|
AnswerShow all 3 answers
Response from Travelsindiinero | Reviewed this property |
I was turned off by the area when I stayed there just three weeks ago. Although nothing happened to me or my car, I cannot recommend this location because I did not feel comfortable in this area.
1
Vote
ryleemarks13
26 February 2017|
AnswerShow all 4 answers
Response from Sandra H | Reviewed this property |
They will do this for you at the front desk. You may want to call the hotel directly ahead of time.
0
Votes
frhotdog154
6 January 2017|
AnswerShow all 4 answers
Response from Comfort Suites I | Property representative |
Hello, Hotel shuttle starts at 04.30 am and stops at 12.00 midnight runs every 30 minutes. upon request. travel time from hotel to the airport is 13 minutes. If guest want to park the car in hotel parking lot there is fee... More
1
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123456
Room Tips
"Stay away from the highway side."
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"Investigate the stay & park option to leave car on-site vs. paying for airport parking - Great..."
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"Ask for a room away from the highway"
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"Try for a room at the end of the hall."
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