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Fairfield Inn & Suites Indianapolis Downtown

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Traveller (58)
Room & Suite (92)
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Overview
  • Excellent37%
  • Very good46%
  • Average12%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Apr. 30May 1
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1 room, 2 adults, 0 children
Standard Room
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Reviews (362)
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All reviewstgi fridaysindiana state museumconvention centerthe underground parking garagelucas oil stadiumwhite river state parkfree breakfastbaseball fieldshort walkself parkwafflescanal walkwithin walking distancethe breakfast areaother hotelswould definitely stay here againfootball game
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91 - 95 of 355 reviews
Reviewed 8 March 2017

i have stayed here from time to time when in town on biz. have usually been very pleased. is now starting to show some age. rooms a bit weathered. staff was a bit lacksidasical this visit. still a pretty good valueMore

1  Thank jon s
Response from Christina G, Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 9 March 2017

Dear Jon S, Thank you for sharing your experience at the Fairfield Inn & Suites Indianapolis Downtown through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are disappointed to hear that we did not live up to providing quality service...More

Reviewed 24 February 2017 via mobile

The girl working the desk is terrible this evening, Feb 24th. She is more worried with flirting with the guy then dealing with the guest. The rooms are ok , not the best . The beds are ok but could use better pillows.More

1  Thank Monica K
Response from Christina G, Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 25 February 2017

Dear Monica, Thank you for sharing your experience at the Fairfield Inn Indianapolis Downtown. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your expectations. As a valued...More

Reviewed 1 February 2017

Very simple room but very clean, comfortable, quiet and well appointed. Bed was very good, pillow choice was good, very clean room and quiet. Walkway connection to other hotels, convention center and downtown is well thought out. Good value for the dollar.More

1  Thank Layton L
Response from Erica W, Front Office Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 5 February 2017

Thank you for filling out a review on behalf of our hotel! We are so glad you enjoyed the room, bedding, cleanliness, and location. We love getting guests who are in town for the convention so we are so glad you enjoyed yourself with us....More

Reviewed 23 January 2017 via mobile

All staff were very friendly and helpful. Asked for a fridge and microwave in the room and there was no problem with the request. However these days , I would think this would be standard. We got a handicap accessible room so there was plenty...More

1  Thank shadug
Response from Erica W, Front Office Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 30 January 2017

Thank you for taking the time to write a review on behalf of our property! We are glad you were able to sleep soundly and enjoyed the complimentary breakfast and the location of our hotel. We apologize you were unable to valet like you wanted...More

Reviewed 23 January 2017

We were lucky enough to get a room for the Christmas weekend. The downtown sights and carriage ride was phenomenal. Our room had the best view of downtown and Christmas lights. Our room was very nice. We stayed here because the hotel in Fort Lauderdale...More

1  Thank Rikki360
Response from Erica W, Front Office Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 30 January 2017

Thanks for writing a review on behalf of the hotel! We're so glad you had a good time while downtown. We love the sights of the lights downtown as well- so festive! Please stay again!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$160 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#31 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$160 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#31 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (58)
Room & Suite (92)
Dining (14)
Pool & Beach (1)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
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Mollie O
3 April 2017|
AnswerShow all 2 answers
Response from Monica B | Property representative |
If you are walking, .4 of a mile away and just directly down Washington Street and about 4 blocks from the hotel. If you are driving, due to the one way streets in downtown Indianapolis, it's about a little less than a mile.
0
Votes
tesla1179
13 March 2017|
AnswerShow all 4 answers
Response from Monica B | Property representative |
We are a smoke free property and have designated smoking areas outside of our hotel and in the parking garage.
0
Votes
eyelndbrez
6 August 2015|
AnswerShow all 7 answers
Response from Monica B | Property representative |
Our current pricing is $32 for self parking and valet ranges from $35-$46 depending on the size of vehicle. Both options offer in and out privileges and the cost is added directly to your guest room. Please be advised prices... More
0
Votes
Room Tips
"ask for a room some distance from the elevators"
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"High floor rooms give a great review."
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"Room was very clean and fresh. The bathroom was very clean as well."
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"Choose a room near the elevator"
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