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Fairfield Inn & Suites Indianapolis Downtown

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Fairfield Inn & Suites Indianapolis Downtown
Fairfield Inn & Suites Indianapolis Downtown
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276 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Indianapolis Downtown
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Showing 271: English reviews
Wilmington, Massachusetts
Reviewed 28 April 2015

Booked two rooms for 3 days for four people. Printed reservation info listed here Your reservation •Fairfield Inn & Suites Indianapolis Downtown Indianapolis, USA •Check-in •23 Feb 2015 Mon •Check-out •26 Feb 2015 Thu •Nights •3 •Room type • ◦2 Double Room, 2 Double Beds ◦ Breakfast Included ◦ Free Wifi ◦ Free Highspeed Internet Wasn't even worth the paper...

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Helpful?
2Thank Dot6885
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for providing feedback regarding your experience at the Fairfield Inn. We would like to apologize that Venere.com did not properly book your reservation with our hotel. We often suggest to our guests that it is best to book directly with Marriott to ensure that your reservation will be as expected. I am glad we were able to help...

Derby, United Kingdom
Reviewed 25 March 2015 via mobile

I spent 9 nights here and was very satisfied. On arrival after a 22 hour journey, the bright welcome from Jessica at reception was appreciated. I was unfortunate to get stuck in the lift on the way up to my room (for all of about 2mins) and within minutes I had a phone call from Jessica apologising for the inconvenience...

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1Thank trh217
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. We apologize that you got stuck in the elevator but, we are pleased that we were able to recover in a way that met your expectations. I'm glad that we were abl to make your stay pleasent from start to finish especially on such a long visit....

New York City, New York
Reviewed 18 March 2015

Not bad, but room service is only from TGI Fridays across the street and is horrible and always messes up order. On the bright side, you are connected to JW Marriott so you can easily walk over to their restaurant. No breakfast really and very slim selection in the mini store. But overall clean and descent hotel.

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Helpful?
Thank Mike V
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Mike, Thank you for taking the time to share feedback regarding your recent stay at the Fairfield Inn. I have forwarded your comments along to the manager of TGIF so that he is aware of the issue as well. We do hope to host you again in the future!

Sandy, Utah
Reviewed 17 March 2015

I typically wait until my trip ends before I write a review. Not today! I've only been on property for a few hours, and already I am blown away. The front desk agent (Jessica) was spot on in what you expect from Marriott. She welcomed me, gave me some great dining advice, offered an upgraded room (as they are in...

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Helpful?
Thank Tether12
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking time to give us your feedback, especially during your stay! I absolutly plan on praising Jessica and showing the team your nice comments. We aim to make our guests feel welcome from start to finish. We hope you enjoyed the breakfast and look forward to serving you again in the future.

Arlington, Virginia
Reviewed 10 March 2015

For the money, it's a more than decent place to stay. Has a TGIF which can be handy if you don't want to walk for dinner. The Internet is freaking fast.... I think it's the best. Westin has about 20mbs, but Fairfield is twice as much. Yeah, literally, 40mbps internet. JW has about 12mbps max. Has free breakfast which is...

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Thank Subodh G
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for your feedback. Your opinion and business really matter to us. We just recently upgraded our internet, it is great to hear that it made your stay more enjoyable. We always try to deliver a clean room and friendly service at an affordable price. We look forward to providing you with another nice stay in the...

Cleveland, Ohio
Reviewed 24 February 2015

great location, very solid hotel, very good staff. easy walking distance to downtown. virtually across the street from white river state park & ncaa headquarters. friendly staff - find them to be very accomodating. rooms are clean and nicely appointed. bed is very comfortable. decent workout room. recommend

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Helpful?
Thank jon s
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. I'm glad to hear that our facilities made your stay pleasent and convienent. We always strive to be clean and friendly, it's good to know we hit the mark with you stay. We look forward to seeing you again in the future.

Norwood, Massachusetts
Reviewed 17 February 2015 via mobile

If you're looking for a lovely hotel, perfectly located downtown (right across from the Indiana State Museum and beside the White River State Park) then Fairfield's the best bet! It is very affordable, too. I was expecting a budget hotel-look to it, but it was way better! Absolutely loved staying there and the staff was very friendly and personable. The...

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1Thank Connor M
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Connor, Thank you for taking the time to give us your feedback. Your opinion and business are very important to us. We are so happy that overall you enjoyed your stay and that the facilities went above your initial expectations. We have notified our engineering department about the fluctuating shower tempatures and hope to have this problem fixed quickly. We...

Reviewed 16 February 2015

Our family of 5 stayed in this hotel during a recent gymnastics meet for our children that was held at the convention center. We were overall very pleased with the hotel, but there are a few improvements that can be made. We love staying in a hotel with a suites option. Although the room was smaller than any Embassy Suites...

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Thank Liltrock
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us! It is feedback like yours that helps us to continue improving upon each guest's stay. We look forward to hosting your stay next time!

Frankfort, Kentucky
Reviewed 15 February 2015 via mobile

My wife and I stayed here on a Friday night. The room was clean and the hotel is relatively new but the amenities are lacking a little. I've stayed several times at the Marriott Courtyard next door and its a bit more upscale and I think the rooms are a little larger. Once again, nothing bad but I'd prefer to...

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Helpful?
Thank wamzie
Melinda N, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking the time to share feedback regarding your recent stay with us. As a select service hotel Fairfield Inn does tend to be smaller than the Courtyard hotels. I am glad that your room was clean and you enjoyed your stay with us. We hope to have you again in the future!

Illinois
Reviewed 27 January 2015

I got my room on Priceline for only 50$...Room had a king bed and room for nothing else, which was fine because I was staying alone. Linens and bed were comfortable. Bathroom was immaculate. It was perfect for a place to sleep after a night on indy. Close enough to walk anywhere downtown, but after walking to Mass Avenue we...

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Thank jwin7831
Justine M, Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review

Dear Guest, Thank you for taking time to respond and give us your feedback. We appreciate your opinion and business. I'm glad that you enjoyed your stay as well as your time in Downtown Indy. We understand your feelings about the toilet paper and are actually in the process of switching out to a more durable 2 ply roll. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites Indianapolis is adjacent to the Convention Center. Centrally located in the heart of this very walkable city, this hotel is close to Circle Center Mall, next to White River State Park, the Indianapolis Zoo, and several world-class museums. Also nearby are the Eiteljorg Museum, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. This property features an on-site TGI Friday's, pillowtop mattresses, complimentary high-speed Internet Access, and breakfast. ... more   less 

Additional Information about Fairfield Inn & Suites Indianapolis Downtown

Address: 501 West Washington Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $156 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Indianapolis Downtown 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Expedia, TripOnline SA and HotelQuickly so you can book your Fairfield Inn & Suites Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn And Suites Indianapolis Downtown
Fairfield Inn & Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#10 Green Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#37 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Indianapolis Downtown staff and other travellers.
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South Bend, Indiana
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Questions? Get answers from Fairfield Inn & Suites Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I don't think they had a bad one.”
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“Higher up room away from the elevator are the quietest and have the best view. They're worth the extra steps!”
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5 of 5