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Hilton Garden Inn Indianapolis Northwest

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Hilton Garden Inn Indianapolis Northwest
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437 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Reviewed 1 week ago

I had to have an emergency stay due to maintenance issues at my apartment. I needed to check in at an unconventional time. Corrin at the front desk was extremely helpful and welcoming. I'd stay at this hotel again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank markikah
La Crosse, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 8 November 2016 via mobile

The room was your average Garden Inn room, nothing exceptional to note and in my travels, that is a good thing. Nothing was wrong in other words. The shining star here was a employee named Greg, a server in the restaurant. I came down for breakfast and he greeted me as I sat down. He proceeded to wipe down the...

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Helpful?
Thank Thomas67_75
About Hotel's Favourite Review
Jakob L, Assistant General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Hello Thomas, We so glad to hear that Greg was able to accommodate to your needs so well. I will make sure he receives the proper praise for his excellent customer service. We are glad to have Greg and are also glad to have guests like you who let us know how we are doing. We hope to see you...

White Bear Lake, United States
Reviewed 1 week ago

Most everything was great but being treated rudely by one employee colored my entire stay and will not make me come rushing back. Not what I have come to expect from a Hilton hotel. Room and hotel were clean, fitness center was great compared to what you can expect at so many hotels, and most everyone was very friendly. Bartender...

Review collected in partnership with Homewood Suites by Hilton
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1Thank trishaj350
Tampa, Florida
Reviewed 17 January 2017

Great location if you are working in the Northwest business district. Rooms are fairly quiet. You can grab a decent meal in the hotel restaurant if you don't feel like dining out and the hotel staff is very accommodating.

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Helpful?
Thank Kathryn D
ShelbeySteele, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for taking the time to share your experience with us. We know that you have options with regards to accommodations and we are pleased that you chose to stay with us. Our passion is service and based on your review, you had a wonderful experience with us. We look forward to your next stay with us.

Sutton, Massachusetts
Reviewed 16 January 2017

I've stayed at this hotel several times and will continue to do so. Everyone is so friendly and I see the same travelers as this really is a hotel geared towards the business traveler. They greet me by name and make me feel like I'm welcome

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kate H
ShelbeySteele, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for taking the time to share your experience with us. We know that you have options with regards to accommodations and we are pleased that you chose to stay with us. Our passion is service and based on your review, you had a wonderful experience with us. If there is anything we can do to improve your next...

Reviewed 14 January 2017

This hotel was in a fairly convenient location--off of a major highway. However, it was surrounded primarily by businesses and did not yet have a lot of options within walking distance for food. I think this may change in the near future as the area looks like it is being built up. It is close to downtown Indianapolis with the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Christine F
ShelbeySteele, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for taking the time to share your experience with us. We know that you have options with regards to accommodations and we are pleased that you chose to stay with us. Our passion is service and based on your review, you had a wonderful experience with us. There are about 6 food options within walking distance plus our...

Indianapolis, Indiana
Reviewed 31 December 2016 via mobile

The hotel itself is beautiful. Most of the staff will go out of there way to ensure you have a wonderful experience. New Management isn't so great and even regular guests know that. Great cook is Gyles and great bartender is Kristina.

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Helpful?
Thank Jessica D
Columbus, Ohio
Reviewed 29 December 2016

Great location, not the best Garden Inn. Booked and arrived late as we stopped due to the weather. Empty hotel on Dec.23 and yet the room provided seemed to be 10 years more worn than the exterior. Have always been good with Garden Inn in other locations. This one needs some work to justify the price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank matteZ8094NR
ShelbeySteele, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for taking the time to share your experience with us. We know that you have options with regards to accommodations and we are pleased that you chose us. We are passionate about service and your comments are of great concern to us. Your stay was not indicative of the type of service normally provided at the property and...

Indianapolis, Indiana
Reviewed 29 December 2016

My husband and I decided to get away before we began our holiday entertaining and this hotel was convenient. We were pleased with the service and comfort. We had an issue in the room but when we made front desk aware they were quick to resolve the problem. Would definitely recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank peggyj938
ShelbeySteele, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for taking the time to share your experience with us. We know that you have choices with regards to accommodations and we are pleased that you chose us. Based on your review, the staff was able to make your stay wonderful and you would be happy to return. If there anything we can do for your next stay...

Reviewed 19 December 2016 via mobile

Friendly staff especially the morning breakfast crew. Lobby was cold and a coat was needed to enjoy breakfast. The lobby had been refreshed. One elevator was out of service. Our room was rough around the edges. The shower needs caulking attention, the shower drain plug doesn't work, but the shower head was fabulous. Our coffeemaker was great but no cream/sugar...

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Helpful?
Thank WabashO
ShelbeySteele, Guest Relations Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for taking the time to share your experience with us. We know you have choices with regards to accommodations and we are happy that you chose us. Your stay was not indicative of the type of service that we normally provide. The issues that you presented will be addressed by our engineering and housekeeping departments. I would love...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshing and successful stay at the Hilton Garden Inn Indianapolis Northwest hotel with a selection of comforting and convenient amenities and services. Unwind on a comfortable king or queen size bed and view a movie or select from a choice of premium TV channels on a 32-inch flat screen TV. Catch up with work at the desk and stay connected with family and business with complimentary high-speed internet access, available in every guest room of our hotel in northwest Indianapolis. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis Northwest

Address: 6930 Intech Blvd, Indianapolis, IN 46278-2047
Region: United States > Indiana > Indianapolis
Price Range: $152 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Northwest 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis Northwest Hotel Indianapolis
Hotel Style:
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Indianapolis Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with whirlpool are very large and spacious! Great for a couple's getaway.”
 of 5 bubbles msallyschu, 28 Nov 2016 | Read review
“There are no great views”
 of 5 bubbles fcrane35, 18 Sep 2016 | Read review
“High floors away from the vending machine and elevators.”
 of 5 bubbles 392jacquih, 20 Aug 2016 | Read review
“Confirm the room you book before arrival”
 of 5 bubbles Rubberducky6868, 12 Jul 2016 | Read review
“Do not eat breakfast at this hotel”
 of 5 bubbles dan4636, 25 Mar 2016 | Read review
5 of 5