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Hilton Garden Inn Indianapolis Northwest

Booking.comUS$118*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn Indianapolis Northwest
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452 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Atlantic City, New Jersey
Reviewed 3 November 2016

I stayed in this hotel on September 16, 2016, and was extremely disappointed. Upon check-in, I had to wait for quite some time before anyone arrived at the front desk to help me. When they did show up, the two of them chatted back and forth, making jokes and laughing. The bed was flat, hard and extremely uncomfortable. I contacted...

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Helpful?
Thank 221Traveler1
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for taking the time to leave a review. I am deeply sorry you received service that was less than satisfactory. This is not the type of service you should expect from our hotel. Your feedback is very important to us. We take all comments seriously and welcome any opportunity to improve. If you would, I welcome you to...

Indianapolis, Indiana
Reviewed 1 November 2016 via mobile

The hotel is in a good location just off of 465 in NW Indy, about 15-20 minutes from the airport. Nice interior, nice rooms, free parking, friendly staff, and a good breakfast is available (but a bit pricey). I would recommend this hotel and I would stay again on a future visit.

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Thank Ron_R_USA
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for reviewing our hotel, Ron. We are very happy to hear you enjoyed your stay with us. We pride ourselves in the ability to make a stay great for our guests. We hope to welcome you back here soon! Thank you again.

South Elgin, Illinois
Reviewed 29 October 2016

To be a new HHonors member and have a room presented dirty and cleaned insufficiently each day, I will clearly rethink being a HHonors member. Otherwise, staff in restaurant and bar were excellent as well as the food.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 6jennifer
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for your sharing your feedback on your recent stay. I want to apologize that your stay did not meet your expectations. As a Hilton Honors member, your loyalty to the brand is extremely important to us. I will share this review with our management team here at the hotel so that we can correct these issues in the...

Saint Louis, Missouri
Reviewed 26 October 2016

We had a wonderful stay this past weekend. The staff could not have been more helpful and friendly. Wonderful lobby with plenty of room for our group to relax, socialize and even play cards. Thank you to the staff for making our stay so comfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Diane4632
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for your feedback, Diane. We are so glad to hear you enjoyed yourself during your stay with us. I will be relaying your comments to the staff as we all enjoy hearing we can make a difference in a guests' stay. We truly enjoyed having you over the weekend and we here at the Hilton Garden Inn Northwest...

Herndon, Virginia
Reviewed 18 October 2016

While visiting the area on travel, this location was chosen to stay at. It was the best decision made. Clean comfortable location with the staff to match. Jesse and team made us feel like we were the only folks in the hotel. The staff from check in to check out was phenomenal. there is not a lot to do around...

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Helpful?
Thank Richard T
Jake L, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Hello Richard, Thank you for the kind review! We appreciate the nice words you had to say about our property and our staff. We take a lot of pride in being able to deliver exceptional service to our guests. We hope that you will come to stay with us again the next time you are in the Indianapolis area! Have...

Reviewed 12 October 2016 via mobile

I stayed here last month with my toddler while visiting a friend. The very front of the hotel entrance is very, very nice and modern. The staff are very friendly and helpful as well. I had to wake up really early one day and was offered a banana for my toddler since we couldn't stay for the sit down breakfast....

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Helpful?
Thank Rhoyalty5
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for the feedback. We are very happy to hear you enjoyed your stay with us. We also appreciate the feedback on the rooms and décor. We went through a renovation in December of last year but we still need a bit of updating. Thank you again and we can't wait to welcome you and your family...

Las Vegas, United States
Reviewed 12 October 2016

not up to the mark, there was a temp agency hired and the rooms were not cleaned and beds not made on multiple rooms on our floor. we had about 6 or 7 rooms at the hotel and front desk was very casual about the experience and did not make me feel very satisfied after the complaint

Review collected in partnership with Hilton Garden Inn
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Thank Sumair D
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for the feedback on your recent stay with us. I am very sorry we did not exceed your expectations. I have taken note of your comments and we will be using them as training moving forward for our staff. Your feedback is very much appreciated and we hope you will consider staying with us in the future so...

Geneseo, Illinois
Reviewed 11 October 2016

No seriously good for a night if you arrive aftEricson 10pm and are hungry too bad there is nothing available except the pantry, breakfast is 12 dollars an adult sorry the restaurant across the parking lot cost less and taste better, but the staff here was extremely nice and helpful, too bad the value of what you pay vs receive...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bookfanatic1
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback on your recent stay with us. I am very sorry we did not provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we sincerely appreciate your feedback. We appreciate you bringing these issues to our attention as we cannot correct things we are not aware...

Elkhart
Reviewed 5 October 2016

Conveniently located for my needs. Clean. I didn't spend much time at the hotel but I would return & am sure I will in the future. I didn't take advantage of the free breakfast so I don't have a comment. Staff was polite.

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Helpful?
Thank Bonrae
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for your feedback on your recent stay with us. We are very glad to hear you enjoyed the hotel and we exceeded your expectations. We would love to welcome you back in the future and hopefully you can spend more time with us next time! Thank you again and see you soon.

Reviewed 29 September 2016 via mobile

Clean. Decent Breakfast. Will stay again. Housekeeping comes around early so be sure to put do not disturb if sleeping in late. Great business center, fitness center and lobby. Strangely right next door to a daycare.

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Helpful?
Thank Quaadir M
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for your feedback on your recent stay with us. We sincerely appreciate the 5 star review and we are happy to hear we could exceed your expectations. We will hopefully see you again if your travels bring you to the Indianapolis area. Thank you again!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshing and successful stay at the Hilton Garden Inn Indianapolis Northwest hotel with a selection of comforting and convenient amenities and services. Unwind on a comfortable king or queen size bed and view a movie or select from a choice of premium TV channels on a 32-inch flat screen TV. Catch up with work at the desk and stay connected with family and business with complimentary high-speed internet access, available in every guest room of our hotel in northwest Indianapolis. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis Northwest

Address: 6930 Intech Blvd, Indianapolis, IN 46278-2047
Region: United States > Indiana > Indianapolis
Price Range: $163 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Northwest 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Indianapolis Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis Northwest Hotel Indianapolis
Hotel Style:
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Indianapolis Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with whirlpool are very large and spacious! Great for a couple's getaway.”
msallyschu, 28 Nov 2016 | Read review
“There are no great views”
fcrane35, 18 Sep 2016 | Read review
“High floors away from the vending machine and elevators.”
392jacquih, 20 Aug 2016 | Read review
“Confirm the room you book before arrival”
Rubberducky6868, 12 Jul 2016 | Read review
“Do not eat breakfast at this hotel”
dan4636, 25 Mar 2016 | Read review
5 of 5
Booking.com
US$118* /night
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TripAdvisorUS$118
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Prices are for 1 room, 2 adults
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