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JW Marriott Indianapolis

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JW Marriott Indianapolis
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2,062 Reviews from our TripAdvisor Community

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Showing 2,027: English reviews
Toronto
Reviewed 2 days ago NEW

A typical jw marriot has staff goes out of their way to make guests feel special, they are highly trained in customer service from min you walk trough the door to the min you leave...remembering small details ie what direction you asked about and on your way back insures you found what your looking for or if you enjoyed dinner....

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Thank Aline7777
Noblesville, Indiana
Reviewed 3 days ago NEWvia mobile

We did a couple staycation and it was great ! We had a corner room on the 28th floor and view was amazing! Our room was very clean and everything was perfect ! Our only complaint would be pillows , I'm sure they very nice but we like a firmer pillow , next time I will bring mine ! Bed...

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Thank amartin100
Las Vegas, Nevada
Reviewed 4 days ago NEW

this Hotel is very amazing service is so excellent Rooms are the Best in the area love the cleanest location is close to all the shopping mall I just like it a lot in the hotel restaurants .Bars, gym the food is delicious don't need to go out of the hotel

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1Thank tobby2015
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your great feedback, and are so happy you had an excellent experience during your recent visit. Be assured we'll share your comments with the team. Thank you for your feedback, and we hope to welcome you back whenever you are in the area.

Cincinnati, Ohio
Reviewed 4 days ago NEW

My husband and I did a quick overnight stay with couples for a Butler vs. XU bball game. Very clean hotel with welcoming staff. We were greeted with smiles and great customer service when checking in .

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Thank CintiRealtor
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your recent visit, and I’m delighted it was a good experience for you. We hope you will continue to use our facility whenever you are in the Indianapolis area.

Chicagoland
Reviewed 6 days ago NEW

Best place to stay downtown Indy. Walking distance to everything including the zoo. Very clean, excellent service. We've stayed here several times over the last few years as we have family in Indy and we always return. Breakfast room service is a treat!

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Thank Amyatthelake
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your continued patronage and for taking the time to let us know of your visit. Be assured I will share your feedback with the team, and we’ll be looking forward to welcoming you back to the JW Marriott!

Reviewed 6 days ago NEW

I don't know if I've stayed in more than 100 Marriott properties, but I've definitely stayed in dozens of all levels. This property is one of the very best. The rooms are clean, modern, spacious and well-appointed with plenty of outlets and a good working area. The views are very nice. The room service is on the slow side, but...

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Helpful?
Thank James M
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We truly appreciate your great feedback, and be assured this information has been shared with the team. Again, it was our pleasure to have you with us, and we hope to welcome you back soon.

Coralville, Iowa
Reviewed 1 week ago

Booked the JW Marriott for business travel at the Convention Center. Perfect location. My room was clean and comfortable with plenty of free amenities...and many amenities you have to pay to use (read WiFi.) Bathroom was very clean and well stocked as was the bedroom. My room was on a lower floor (7th, I think.) My colleague was on a...

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Helpful?
Thank Brad B
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your recent experience. I will be sure to share your comments with the team. I appreciate your feedback about the wifi and wanted you to know we follow Marriott standards so there is consistency within the brand. Currently Marriott does offer complimentary wifi to all of their rewards members....

Reviewed 1 week ago via mobile

Beds was clean.. But found a Peanut within the window, there was several pennies laying around the room all heads down, the bathroom outlet did not work even trying the reset button, and the bathroom door had something smeared all over the glass. We came with short notice due to ice storm so we did not complain. but, was a...

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1Thank hashing
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Please accept my sincere apologies for the problems you recently experienced. This is not typical of our property, and I will speak to the Housekeeping team in this regard. We will take immediate steps to correct our shortcomings. Again, we appreciate your feedback and hope you will give us a chance to regain your confidence.

Silver Spring, Maryland
Reviewed 1 week ago

This was a very nice stay -- loved my modern room with a great shower and comfortable bed. The lobby bars are fun and the canal running path is almost outside the door, not to mention great nearby dining and shopping options. My room was on the 29th floor and I really enjoyed the views. I hope to stay here...

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1Thank Ron R
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your great feedback, and I’m so happy you enjoyed your recent stay. We’ll be looking forward to welcoming you back whenever you return to Indy.

Reviewed 1 week ago

The property was great. We will be staying here again. From the valet, to check in...All the way to High Velocity...Our service was impeccable. Food was good. Room was great with a fantastic view of the city...

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1Thank Majestic001
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I’m delighted you enjoyed your recent visit, and be assured this information will be shared with the team. We’ll be looking forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $259 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Marriott, Travelocity and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Luxury Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
15 questions
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Danville
5 months ago
Washington DC, District of Columbia
5 months ago
Hamilton, Ohio
over a year ago

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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor odd number room view of city and even number room has view of river and parks.”
 of 5 bubbles Aline7777, 20 Jan 2017 | Read review
“the views on the north west side are amazing view you can see the Lucas stadium”
 of 5 bubbles tobby2015, 18 Jan 2017 | Read review
“Stayed on the 30th floor-nice view!”
 of 5 bubbles CintiRealtor, 18 Jan 2017 | Read review
“Given the speed of the elevators, perhaps a room on a lower floor”
 of 5 bubbles jamesmI4309QX, 16 Jan 2017 | Read review
“Upper floors more recently updated.”
 of 5 bubbles bradb993, 15 Jan 2017 | Read review
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