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JW Marriott Indianapolis

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Traveller (689)
Room & Suite (366)
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Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 7Jun. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,943)
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11 - 15 of 2,902 reviews
Reviewed 4 days ago

Loved the hotel and the staff. My only complaint was we were part of a wedding (not held at hotel and I think there were multiple weddings that weekend) and when I asked about the welcome basket the bride and groom provided no one seemed...More

Review collected in partnership with this hotel
Thank annesK3914DU
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 2 days ago

Thank you for letting us know of your recent visit, and we’re sorry for any inconvenience. Be assured we’ll share your feedback with the team and we’ll do our best to correct any shortcomings. Again, it was our pleasure to have you with us and...More

Reviewed 4 days ago

The rooms were exceptionally clean. Toiletries were high quality. Bedding was luxurious and clean. View from our room was breathtaking. Having Starbucks inside was a plus and the room service menu had many wonderful offerings!

Review collected in partnership with this hotel
Thank 16Nicki16
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 2 days ago

We take pride in meeting your expectations, and we’ll be sure to share your feedback with the team. Again, it was a pleasure to have you with us, and we hope to welcome you back in the future.

Reviewed 4 days ago

The staff was more than accommodating and kind! They were more than willing to accommodate all of my needs and requests including extending my check out time. They also allowed me to stay parked in the garage beyond checkout. The experience was excellent beginning with...More

Review collected in partnership with this hotel
Thank cstrano
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 2 days ago

We truly appreciate your patronage and are happy to see we were able to meet your expectations. It was great having you as our guest and we hope you will return whenever you are back in Indianapolis.

Reviewed 4 days ago

Made reservation as part of a conference. Changed the dates about 1 month in advance with email confirmation. when i showed up, they said i didnt show up on date of original reservation, charged me a night, and said there were no rooms left. After...More

Review collected in partnership with this hotel
Thank sameerdesai00
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 3 days ago

I'm sorry to hear about your experience. While I'm glad we were able to accommodate you on your original reservation I know that our front office staff would like the opportunity to correct any outstanding issues. Please give us a call at your earliest convenience...More

Reviewed 4 days ago

Wow! This hotel exceeds in every way--from the emails prior to my arrival to my walk out the door. Every single staff member I encountered was friendly, helpful, and professional. I wish all hotels were like this one. The room, bed, amenities, shower, lounge, and...More

Thank SherryAuthor
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 2 days ago

You made my day! Thank you for letting us know of your recent experience and I’m happy to see it was a great visit. We’ll be looking forward to welcoming you back to the JW Marriott!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$214 - US$440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Indianapolis
#3 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$214 - US$440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Indianapolis
#3 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (689)
Room & Suite (366)
Dining (84)
Pool & Beach (24)
Amenities (63)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
jancie059
February 2, 2018|
AnswerShow all 4 answers
Response from Assistant2 | Property representative |
Wireless internet is complimentary for all Marriott Reward Members. Signing up is free and takes less than 2 minutes!
0
Votes
Joshua C
November 13, 2017|
AnswerShow all 6 answers
Response from 6bernadettes | Reviewed this property |
Yes, $48 was the price at my last visit.
1
Vote
Joshua C
November 13, 2017|
AnswerShow all 7 answers
Response from Slaphead1234 | Reviewed this property |
43 dollars regular and 48 dollars valet parking per day Taxis are cheap and you can walk around Indianapolis
2
Votes
Room Tips
"You will find an ice machine on the second floor. Make sure to keep the room key when leaving after your stay..."
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"The linens on the bed seem to have a very medicial/ammonia smell."
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"Upper floors facing city are best"
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"Doors are loud if left to close on their own. Need to hold to gently close."
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