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JW Marriott Indianapolis

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2,017 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Indianapolis
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Showing 1,982: English reviews
New York City, New York
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 August 2015

Staff really took care of us during a busy time for them. The National Elks Lodge was taking place and the hotel was filled with Elks. It was wonderful!! The lobby lounge bar is well run and a great place to people watch. Exec lounge was crowded but had good offering.

Helpful?
Thank Metalligal007
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to exceed expectations and I'm happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will return soon! More 

Guatemala City, Guatemala
Level Contributor
5 reviews
Reviewed 18 August 2015

Stayed here and the location is great, walking distance to Meridian Street where you can find restaurants and do some shopping, beds are very comfortable, you get a great view of Downtown Indianapolis, the baseball stadium and the surroundings. Plenty of elevators for this big and high rise Hotel, it is one the best that I have been.

Helpful?
Thank Rodolfocr
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for letting us know of your experience, and it was a pleasure to have you with us. We hope you will return whenever you are in the area. More 

Greater Cincinnati
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 August 2015

This hotel is awesome. I has everything you need. It is the center of the Marriott Campus that includes several other Marriott Brand Hotels. I was here for a week long meeting and I love it. Whenever I come to Indianapolis I always try and get a room at the JW Marriott. Parking is not free, but the location is... More 

Helpful?
Thank CheckFire
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was our pleasure serving you and I'm delighted you enjoyed your visit. We'll be looking forward to your return. More 

Chesapeake, Virginia
Level Contributor
8 reviews
5 hotel reviews
Reviewed 17 August 2015 via mobile

Great hotel clean, everyone is helpful you just have to ask for help or where is a good place to eat. Would stay there again. Close to Ball Park museums, and more close to outstandind restaurants. Right next to Convention Center and can walk there without going outside.

Helpful?
Thank Beverly H
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for letting us know of your visit and I'm happy to see we were able to meet your expectations. I do hope you will continue to use our facility whenever you are in the area. More 

New York City, New York
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 August 2015

A great place to stay. Beautiful, new, modern, with an extremely comfortable bed in my room on the 21st floor. Terrific breakfast, too. My only complaint is road noise. My room faced east (towards downtown Indy), and there was significant traffic noise on the roads below. Next time I'll request a room facing west. There's a nice view with water... More 

Helpful?
Thank Brett R
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I'm sorry we were not able to meet all of your expectations. On your next visit we will be sure to assign you a room facing White River State Park. Again, it was a pleasure having you with us and we hope to welcome you back soon. More 

Level Contributor
124 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 August 2015 via mobile

Sophisticated, gleaming hi-rise hotel for a drive thru the midwest. Modern, large-ish rooms with TWO QUEEN beds (thank goodness) so family of 4 can sleep comfortably, for once. Lovely beds; nice bathroom. Reasonably priced, given how comfortable a family of 4 can be in one room. They do charge too much for parking, so avoid it if you aren't too... More 

Helpful?
Thank CarlaAKS
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to provide an excellent experience for our guests and I'm glad we achieved this for you. I understand your comment about the parking and wanted you to know that we are competitive with the full-service properties in the downtown area. For more affordable options within walking distance, you might try White River State Park Garage (across from... More 

Grapevine, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2015

Two issues I had while visiting this location this week. 1) I was on the 32nd floor and there was no ice machine on any of the floors only on the 2nd floor. So the alternative was to call down and have ice delivered. Really!!! What a waste of time and hotel resources. What Marriott needs to do is join... More 

Helpful?
Thank Lawrence D
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I am sorry we did not meet your expectations. We will take corrective action so that we are meeting our guests' requests. Currently refrigerators are not part of the JW brand standard; however, based on our guest feedback, we have made it part of our capital improvement requests for 2016. Again, I am sorry... More 

Level Contributor
3 reviews
Reviewed 13 August 2015 via mobile

This is one of my favorite places to stay. The staff are extra friendly and so helpful. They arranged car service for us after our event. The rooms are nice, excellent bed and my favorite comforter! It is pricey but I believe you get what you pay for. Nice bar area and an excellent Starbucks on site.

Helpful?
Thank CDeuser
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It's always a pleasure to welcome you back and thank you for your post. We enjoy your visits and will be looking forward to your return. More 

Louisville, Kentucky
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 August 2015

Recently, the company I work for had an overnight division meeting at the JW Marriott in downtown Indianapolis. Our division's overall experience was excellent. I will say that the room that I stayed in was nice but nothing exceptional. Where the JW shined was with it's staff. Every member of the JW staff went out of their way to make... More 

Helpful?
Thank GSHpointer
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to provide a memorable experience for our guests and I'm happy to see we were able to achieve this for you and your group. Be assured that I will share your feedback with my team. It was our pleasure having you here at the JW Marriott Indianapolis and we hope to be of service to you in... More 

phoenix
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2015

We stayed at this hotel for the 1st time while visiting Indy to watch the Drum and Bugle Corp championships at Lucas Oil Stadium. The hotel itself was very nice, gym was well equipped and clean, fresh towels and such. The pool area was decent, surprised by only 1 pool and Jacuzzi for such a large hotel and not 24... More 

Helpful?
Thank jandrews3
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to deliver a memorable experience for our guests and I am sorry we did not achieve this for you. Please be assured we will use this information as a training tool for our team. I hope you will give us a chance to regain your confidence in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $222 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Luxury Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
14 questions
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Danville
3 months ago
Washington DC, District of Columbia
3 months ago
Hamilton, Ohio
10 months ago

See all questions (14)

Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are best”
 of 5 bubbles dougu132, 30 Nov 2016 | Read review
“Quite rooms with great views of downtown.”
 of 5 bubbles K4121LVandreas, 30 Nov 2016 | Read review
“High is good, given this is one of the tallest buildings in downtown.”
 of 5 bubbles burkeohio, 23 Nov 2016 | Read review
“Ask for river view.”
 of 5 bubbles CharlesAMIV, 22 Nov 2016 | Read review
“Higher floors give better views”
 of 5 bubbles kb515, 1 Nov 2016 | Read review
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