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JW Marriott Indianapolis

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Traveller (676)
Room & Suite (366)
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Overview
  • Excellent70%
  • Very good20%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,801)
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601 - 605 of 2,761 reviews
Reviewed 15 June 2017 via mobile

I did not find one thing about this hotel as exceptional except location and view especially for what we paid. We were on the 21st floor with a great view but the room was mediocre at best. Very small and nothing special. We paid almost...More

1  Thank jlmIllinois
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 16 June 2017

I’m terribly sorry we did not meet your expectations during your recent visit. Be assured I will share this feedback with the team and we hope you will one day give us a chance to regain your confidence.

Reviewed 14 June 2017

I have stayed at many Marriott hotels over the years but this was my first time staying at a JW. This was an unplanned stay and the staff was able to accommodate us without a reservation. The facility is beautiful and I can't say enough...More

Thank agnlxx
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 16 June 2017

Thank you for your feedback and we’re delighted you enjoyed your visit to Indianapolis and the JW. We have a great team, and we’ll be sure to share this information with them. We’ll be looking forward to your return!

Reviewed 13 June 2017

Not only is this hotel in walking distance to everything, it's extremely comfortable, quiet and the staff is AMAZING. Everyone was so nice, friendly and helpful. I'd stay here again in a second. I attended a conference here so it was very convenient being in...More

Thank Kmontana75
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 14 June 2017

We try to provide an excellent experience for our guests, and I’m happy to see we achieved this for you. It was our pleasure having you with us, and we’ll be looking forward to your return!

Reviewed 13 June 2017

The service at the JW Marriott is amazing, resulting in one of the best in-room surprises I've ever had. Months ago, when booking this hotel, there was a section for special requests. Not wanting to leave it blank, I requested photos of firemen holding puppies....More

Thank Tammy E
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 14 June 2017

You made my day! Thank you for this great feedback and I’m delighted the team made this a memorable experience for you. I’m fortunate to work with these professionals and I’ll share your post with them. We hope you will return to the JW Marriott...More

Reviewed 12 June 2017

We stayed at the JW Indy for the inaugural CrimeCon weekend and couldn't be happier. Thanks to TripAdvisor reviewers I learned beforehand that they only had ice machines on the 2nd floor. That was unthinkable for my husband and I — iced sodas and coffee...More

Thank BaggioCat
Response from Phil R, General Manager at JW Marriott IndianapolisResponded 14 June 2017

Thank you so much for your review, and I’m happy to see you enjoyed your visit overall. I will share your comments with our team to provide them feedback. Again, we appreciate your patronage and look forward to your return.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$207 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Indianapolis
#3 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$207 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Indianapolis
#3 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (676)
Room & Suite (366)
Dining (84)
Pool & Beach (24)
Amenities (63)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
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jancie059
2 February 2018|
AnswerShow all 4 answers
Response from Assistant2 | Property representative |
Wireless internet is complimentary for all Marriott Reward Members. Signing up is free and takes less than 2 minutes!
0
Votes
Joshua C
13 November 2017|
AnswerShow all 6 answers
Response from 6bernadettes | Reviewed this property |
Yes, $48 was the price at my last visit.
1
Vote
Joshua C
13 November 2017|
AnswerShow all 7 answers
Response from Slaphead1234 | Reviewed this property |
43 dollars regular and 48 dollars valet parking per day Taxis are cheap and you can walk around Indianapolis
2
Votes
Room Tips
"Small issue. The shower curtains are difficult to keep the liner in the shower so a lot of times water is on..."
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"My suite was exceptional. Very spacious and clean. It accommodated me for everything that I needed."
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"The air system is loud when it turns on. Other than that the beds were comfortable and the room was perfect."
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"28th floor had great view of downtown"
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