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JW Marriott Indianapolis

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JW Marriott Indianapolis
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2,113 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Indianapolis
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Showing 2,077: English reviews
Reviewed 26 June 2015

KNown for its calamari,Had that a many times during my stay at indiana.But 4 times the food was over salty.They seldom took care of it.Alos the breakfast was not good.Not may itemss were served.Other wise the hotel is big and very good ambience

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Helpful?
Thank Saju777
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I'm terribly sorry we have fallen short of our goal to deliver a memorable experience. Be assured I will share your comments with our culinary team and we will take corrective action. I do hope you will give us a chance to regain your confidence.

London, United Kingdom
Reviewed 26 June 2015

Great looking hotel with blue lights making it stand out from everything else in downdown Indianapolis. Stayed at the JW Marriott in a number of countries and the feel of an exclusive hotel certainly features here as well. The overnight parting was a little expensive but worth it, to get the car back quickly. Check-in was fine and the rooms...

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Helpful?
Thank Ranjit A
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was a pleasure having you with us and I'm happy to see you enjoyed your visit overall. I appreciate your comments about the parking and wanted you to know that we are comparable to many of the full-service properties in the downtown area. Again, we enjoyed your visit and hope you will return whenever you are in the area.

Reviewed 25 June 2015

I stay at the JW often for business and pleasure. It is the best hotel in Indianapolis by far (I have stayed at many). It has an excellent gym, wonderful restaurants/bars, amazing staff, killer views. There is nothing not to love about this place.

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Helpful?
Thank Evan E
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your great comments and your continued patronage. Be assured I will share this information with my team. We'll be looking forward to your next visit.

Reviewed 24 June 2015

This is a really nice hotel. As soon as I entered I was escorted to a receptionist to checked it. The whole process took 3 minutes. Very efficient!! The rooms were nice and had no complaints. There is 2 restaurants with bars and Starbucks. I had the breakfast buffet one morning then chose Starbucks for the rest of my stay....

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Helpful?
Thank Bobby P
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback and I'm delighted we were able to meet your expectations. It was a pleasure having you with us and I hope you will return in the future.

Rhinebeck, New York
Reviewed 24 June 2015

First time traveler to Indianapolis. This was a good location, as it is close to restaurants and shopping. A very nice area. The staff was friendly and went out of their way to meet my needs. I would stay there again.

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Helpful?
Thank John C
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We enjoyed your visit and I was happy to see that you would return if you are back in Indianapolis. If there is anything we can do to enhance your experience, please let me know. We value your business and want you to be completely happy with your stay.

Chicago, Illinois
Reviewed 23 June 2015

This is my 3rd year traveling to Indy for one night for a kid activity in June. I am always so impressed by the city and the liveliness on a summer Friday night. This was our first time staying at JW Marriott and while other hotels we stayed at in previous years were quite nice and nearby, we'll be back...

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Helpful?
Thank Kim R
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post. We take pride in serving our guests and I'm happy we were able to exceed your expectations. It was a pleasure having you with us and we hope to welcome you back soon!

Singapore, Singapore
Reviewed 23 June 2015

Stayed here for 3 nights for conference at the convention center. Check-in was efficient and nothing was too difficult for the staff. There was some confusion with the reservation and this was sorted out promptly and with a big smile. The room was well appointed and overall well maintained. We had access to the executive lounge and the quality of...

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Helpful?
Thank Wee G
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I'm happy to see you enjoyed your stay overall. Be assured I will share this information with my team. Again, we enjoyed your visit and look forward to your return should your travels bring you back to Indianapolis.

Glenshaw, Pennsylvania
Reviewed 21 June 2015

I arrived at this hotel via a long drive. Upon entering the self park garage it was incredibly clean and easy to navigate. In the lobby, I was greeted by an associate who directed me to a registration clerk who was very helpful and who also made every attempt to ensure my satisfaction, providing information I did not even know...

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Helpful?
Thank merlinsurrietrekker
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your great feedback and I'm happy to see we were able to meet and exceed your expectations. It was our pleasure to have you with us and I hope we will be able to welcome you back soon.

Reviewed 20 June 2015 via mobile

Traveling with husband and two boys (11 and 3). We stopped in Indy on a road trip. I got a great rate on this hotel so we figured we would check it out. It is HUGE. The location downtown is wonderful and easy to get to. We did not arrive until after 11pm on a Friday. Front desk, lobby, and...

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Thank bridges c
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your positive feedback and it was a pleasure to have you with us. Please be assured that I will share your comments with my team. I do hope you will continue to use our facility whenever your travels bring you back to Indy.

Wheatfield, Indiana
Reviewed 17 June 2015

We stayed on the 28th floor and our kids loved the view of the zoo and White River. When we purchased our room, we requested access to the Concierge floor (I believe the 31st floor) and were not disappointed. It adds about $40 to your room fee but the food was phenomenal.

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1Thank Kbristol03
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I appreciate your great feedback and I'm so happy you enjoyed your time here at the JW Marriott. I will be sure to share your comments with my team. We hope to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $288 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Family Hotel in Indianapolis
#4 Luxury Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite upgrade is worth it for a corner suite.”
 of 5 bubbles FestivalAddict, 21 Mar 2017 | Read review
“Room 812 has good view and is ada equipped. Quiet area.”
 of 5 bubbles Myrtle0116, 19 Mar 2017 | Read review
“Ask for an even numbered room as these overlook White River State park and the zoo.”
 of 5 bubbles slpgradstu, 18 Mar 2017 | Read review
“City view was amazing”
 of 5 bubbles bryanm669, 13 Mar 2017 | Read review
“Choose upper level floors for great view.”
 of 5 bubbles 92aprilm, 6 Mar 2017 | Read review
5 of 5