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Holiday Inn Express and Suites Indianapolis East

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Holiday Inn Express and Suites Indianapolis East
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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Texas
Reviewed 29 October 2015

We arrived in Indianapolis on October 18th at approximately 4am and had driven from Texas. On the way we had made reservations at the Hampton Inn and they not only told me they would send the confirmation via email, but transferred me to listen to some presentation for an extra 500 Hilton points. Well, we arrived and they claimed we...

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Helpful?
Thank alanndon
Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for giving us the opportunity to show you what Holiday Inn Express Indianapolis East is all about. The staff strives to make each guest experience wonderful. I am glad to here we did that once again. Make sure to look for us the next time you are in Indianapolis!!

OH
Reviewed 14 October 2015 via mobile

Staff is wonderful, very accommodating. Rooms are clean. Great in-room amenities. Is a great location and value for us when visiting family in Indy.Near the highway, so it's easy to get from one place to another.

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Helpful?
Thank vwright78
Rachel W, Sales Coordinator at Holiday Inn Express and Suites Indianapolis East, responded to this review

Your words do sum up our location in one excellent review! Service with a smile, clean rooms, and a great location off I-70 and I-465 on the east side of Indianapolis. Also, you know you can't go wrong with the Holiday Inn Express Brand. Thank you so much. Gina H. Sales Coordinator

Cleveland, Ohio
Reviewed 26 September 2015

Called a few hours before arriving and got a suite type room with a king bend for a cheap rate. Room was clean but some things were a little worn in spots like the carpet. Bed was comfortable and room was quite. Had free Wi-Fi. Breakfast was decent again. Staff was nice but they didn't put a USA today in...

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Helpful?
Thank pmp1960
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

We are glad you enjoyed your sty at the Holiday Inn Express Indianapolis East! I do apologize that you didn't get your paper at your door. As a valued IHG Rewards club member; you definitely should have woken up to it. Thank you for taking the time to place a review. Rachel W. General Manager

Reviewed 21 September 2015

We booked this hotel just for a quick overnight stay. The room appeared clean and the bed was comfortable. The hotel tub is in need of a total makeover, but otherwise we were happy with the hotel. The breakfast was good. We would stay here again.

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Helpful?
Thank JessnBoone
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

I'm so glad your stay was comfortable. I am curious as to what hot tub you are referring to because we don't have one at the East side location. Please give us a call so we can ensure this issue gets resolved and we can continue to give you a great experience. Thanks! Rachel W. General Manager

Reviewed 13 September 2015

We spent one night here on our way to Chicago and had a very good experience. The staff was friendly and the room was spacious. The room was much nicer than the typical layout and the rate was very good.

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Helpful?
Thank Jeff H
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Our all suite location on the East side of Indianapolis is all the rave right now! It's all because of people like you helping spread the word; thank you so much. See you at the Holiday Inn Express again soon. Rachel W. General Manager

michigan
Reviewed 21 August 2015

first time staying here and i would definitely stay here again if i return to indy. rachel watson, manager, was efficient and very hard-working. the hotel was very clean and very comfortable. it reminded me of my many stays at marriott residence inns, but for much less cost. i was pleasantly surprised. the free breakfast is about what you would...

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Helpful?
Thank votemom
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for this amazing review! The staff at the Holiday Inn Express Indianapolis East does whatever they can to make everyone right at home. The complimentary Express Start breakfast is definitely the icing on the cake! I hope we get to see you again soon. Rachel W. General Manager

Reviewed 12 August 2015 via mobile

I brought my three young kids to Indy for the children's museum and we stayed here the night before. The kids LOVED the pool!! Breakfast was yummy and the bed was comfortable. The hotel is RIGHT off the highway. Very easy in and out. My only complaint is the shower was so low flow it took forever to rinse my...

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Helpful?
Thank Jennifer A
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Jennifer, we are so happy the kids had such a great time. Our East side location is perfect for all the awesome things Indianapolis has to offer! From the Zoo to the Museum of Art. You also get all of those great things you have come to expect from the Holiday Inn Express brand of hotels. Thanks for helping us...

Lebanon
Reviewed 11 August 2015

I stayed at This Holiday Inn Express for 3 nights at the beginning of this month and had an excellent stay, with clean rooms that are well laid out and appealing, it was refreshing to not have the standard two beds in a hallway style room. Brian at the front desk was friendly and helpful at all times. The staff...

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Helpful?
Thank Robert H
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

It was such a pleasure speaking with you after your departure! We are sincerely joyed that we were able to make your stay such a memorable one. Our all suite Holiday Inn Express on the East side is simply full of surprises. We'll see you soon! Thanks, Rachel W. General Manager

Cincinnati, Ohio
Reviewed 10 August 2015

Good east-Indy location. Hotel was full but was very quiet, (we had an upper floor but it was facing the expressway and it was still quiet). Bob Evans right across the road (walked over for dinner and it was good). Room itself was a little small. We had 2 beds (2 adults, 1 child). If we had our other child...

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Helpful?
Thank ohiofamily2014
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

I completely agree! Our East side location right of I-70 and I-465 is convenient to get anywhere in the Indianapolis and fast! We have an all suite hotel that can make any family comfortable with a complimentary hot breakfast to boot! Thanks for your review of the Holiday Inn Express! Rachel W. General Manager

LAFAYETTE
Reviewed 3 August 2015

We stayed overnight on a Saturday. Holiday Inn Express East is about 15-20 minutes away from downtown Indy. Not a bad drive. We were in a King suite w/pull-out sofa. It would be spacious for 2, but was a bit cramped for 2 adults + 2 children. The only other option was a two double-bed suite but those are too...

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Helpful?
Thank dgulik10
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thanks for your awesome review of the Holiday Inn Express Indianapolis-East! When you come back you should try out our double suite! It has two full size beds and one of our brand new pull out sofas!! We always love hearing from our guests. See you soon, Rachel W. General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 

Additional Information about Holiday Inn Express and Suites Indianapolis East

Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Region: United States > Indiana > Indianapolis
Price Range: $145 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Indianapolis East 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Hotel Style:
#30 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Indianapolis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer rooms away from the elevators.”
 of 5 bubbles irishslider, 8 Nov 2016 | Read review
“Choose one opposite the highway”
 of 5 bubbles derekc866, 2 Jul 2016 | Read review
“I stay in the same room every time if it is not taken nice and quiet, 5th floor”
 of 5 bubbles 205tw, 22 Jan 2016 | Read review
“Great Rooms”
 of 5 bubbles W4177SZmichaelm, 30 Nov 2015 | Read review
“We were very pleased with our room. I do not know what tips to add. I think you would be pleased with any room they have.”
 of 5 bubbles alanndon, 29 Oct 2015 | Read review
5 of 5