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Lexington Hotel- Indianapolis Airport

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Lexington Hotel- Indianapolis Airport
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499 Reviews from our TripAdvisor Community

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Showing 492: English reviews
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Florida Keys, Florida
Reviewed 4 days ago NEW

I recently stayed at the lexington hotel in indianapolis for a womens day conference and my stay was wonderful the staff and general manager is great i would recommend anyone to come back an stay there and its very close to the airport which has shuttle busses to get me back and fourth which was also great so just keep...

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Helpful?
Thank bucketmonkey76
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Bucketmonkey76: Thank you so much for your very positive review. We strive to make all guest experiences positive ones. We hope to see you back again soon.

Indianapolis, Indiana
Reviewed 4 days ago NEW

i just recently stayed here for the NCAA basketball tournament and i had a great stay. the general manager beverly was great. the staff was very helpful and polite. i would definitely recommend staying at this hotel. I will continue to come to this hotel everytime i am in town.

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Helpful?
Thank cvasquez4444
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Cvasquez: Thank you so much for taking the time to let us know about your recent stay. We do strive to make all guest experiences positive ones. I will let the staff know of your complimentary comments and hope to see you again soon.

Reviewed 5 days ago NEW

Horrible lazy housekeeping. Dirty rooms. Awful management. Just shut it down and never work in the hospitality business again. The air conditioning runs and makes noise constantly even when set in the auto mode.

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Helpful?
Thank Michael M
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Michael: We are truly sorry for the difficulties you encountered during your stay with us. If you were unhappy, why did you not say something while you were here so that we could rectify the problem? I thank you for your input as all comments are taken seriously and again off er my sincerest apologies.

Homer, Illinois
Reviewed 13 February 2017

Do not stay at this hotel. The staff members are lovely, but our bed was completely broken down, the carpet hadn't been swept, and we were told that we could only have one washcloth for two people because they didn't have any more available. There weren't more than a handful of cars in the parking lot. Our friends staying with...

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Helpful?
3Thank Linda M
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Valued Guest: First let me apologize for the lack of wash clothes in your room. We always have a good supply at the front desk and I am sure they would have been more than happy to give a few if you needed them. As far as the rate you paid, we do not have a $120 rate unless...

Reviewed 10 January 2017

I fell asleep in this hotel which is very poorly maintained. Around 3:30 I fell something on my neck, slap it. I feel a crunch and then feel a viscous liquid on my hand. I turn on the lights to realize that its blood. On the side of my thumb is the remains of a dead bed bug.

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Helpful?
3Thank Nicholas V
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Nicholas: I am truly sorry for the inconvenience you encountered during your stay with us. I do however find it unusual that you did not report your findings to the front desk or ask for a refund. As you know, bed bugs do not discriminate, they are found in 5 star hotels as well as road side inns. But...

Jupiter, Florida
Reviewed 31 December 2016

First of all they do NOT have a restaurant or bar. When I checked in I was told it has been closed for 2 months! The reason I chose this hotel was because it had a restaurant as I was meeting people there in Indianapolis. It is still advertised as having both!!! I want my money back!! This is false...

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Helpful?
3Thank Evelyn63
BTasi, Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Evelyn: I am so sorry that you were misled by the closing of our bar and restaurant. And yes, a lot of people go over to the Crown Plaza from here,mostly because we recommend it to them, and after all we are neighbors. I am sorry that you felt that the front desk agent was rude, but to say...

Indianapolis, Indiana
Reviewed 17 December 2016

i am Musiliu Akinsanya and i arrived and lodged at this hotel lexington hotel in indianapolis airport area on the 12/4/2016 to 12/6/2016 ,booked two rooms seperately .room 251 and room 372 ,but have paid up to the 12/7/2016 anyway on both rooms. so i paid one room with a credit card and the other room with cash .but they...

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3Thank balo2027
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Musiliu: As I tried to explain to you when you were here, we have a very strict cancellation policy and you were not within the cancellation time. The refund given to you on the card was an error on the part of the clerk and should not have been give. But because of the circumstances we let it go...

Middlesboro, Kentucky
Reviewed 7 December 2016

The hotel looked nice in the pictures online but what you see is not what you get. There was dirt everywhere. I even found a dirty towel in my bathroom shower. I'm not a picky person but I would never stay here again. This place needs a deep cleaning.

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Helpful?
2Thank 503Road
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Valued Guest: We are truly sorry for the inconveniences you encountered during your stay with us. We take all comments seriously and will act on yours. Again, thank you.

Indianapolis, Indiana
Reviewed 21 November 2016

staff was very accommodating i pleased with the service we had and event there over the weekend the hotel is working on improving a few thing but overall and excellent time and stay. the staff catered to our every need.

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Helpful?
2Thank t0nyc357
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Thank you so much for your kind remarks. The staff here does try very hard to ensure a positive guest experience for all guests. Please come again.

Mankato
Reviewed 15 November 2016

Never received a reservation confirmation, so ended up making a reservation for another facility. Then was charged a no-show fee, which was nearly impossible to track down when the charges hit my credit card. The charges had no identification on them other than Indianapolis Airport Hotel, no address, no phone number to contact. After several hours, was able to identify...

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Helpful?
2Thank Pam H
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Valued Guest: I do apologize for the inconveniences you encountered while trying to reserve a room here. When you make a reservation with a third party, Priceline, Expedia, etc., your confirmation should have come from them, not us. We have no way of knowing that you made another reservation at another hotel and did in good faith hold your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the “NEWLY RENOVATED” Lexington Hotel Indianapolis Airport, located just a short complimentary shuttle ride from the IND Airport. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with comfortable bedding and complimentary wireless internet access. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require. ... more   less 

Additional Information about Lexington Hotel- Indianapolis Airport

Address: 2500 S High School Rd, Indianapolis, IN 46241-4920 (Formerly Radisson Hotel Indianapolis Airport)
Region: United States > Indiana > Indianapolis
Price Range: $96 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lexington Hotel- Indianapolis Airport 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Radisson Indianapolis
Indianapolis Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Lexington Hotel- Indianapolis Airport staff and other travellers.
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Questions? Get answers from Lexington Hotel- Indianapolis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are very roomy and quiet!”
 of 5 bubbles cvasquez4444, 20 Mar 2017 | Read review
“Next to the airport on one side another hotel on the other side. No good side the noise level the same.”
 of 5 bubbles BoxxieL, 25 Oct 2016 | Read review
“Stay downtown and take transport to the airport. Worth the price compared to staying at this inferior hotel!!!”
 of 5 bubbles DJBradachNaples_FL, 23 Aug 2016 | Read review
“If you want a good room...stay somewhere else.”
 of 5 bubbles Sparky0829, 20 Aug 2016 | Read review
“Best rooms seem to be in newer part of building. (left side of property)”
  • Tiny, with the smoke alarm laying on the counter
 of 5 bubbles mwilltru15, 27 Jun 2016 | Read review
5 of 5