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Residence Inn Indianapolis Northwest

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Residence Inn Indianapolis Northwest
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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Indianapolis, Indiana
Reviewed 1 week ago

Our house sold quicker than we thought it would leaving us without a place to stay until the new house was completed. We considered moving to an apartment but quickly discounted that plan due to the lease requirements. During our search for short term housing a competitor referred us to the Residence Inn Marriott. We were hesitant at first about...

Thank indydibs
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear INDYDIBS, It was an absolute pleasure hosting you during your time of transition. We sincerely appreciate your kind and detailed review. Please know our team will be recognized for a job well done. Sincerely, Dan

Huntsville, Alabama
Reviewed 3 weeks ago

So I reserved a room at a different hotel but got something wrong so they gave my room away. I made my way to this Marriott that was unloading busses of kids at 11 PM. The poor, young clerk was overwhelmed but had her head down and making it all happen. She told me later she was "still learning" but...

Thank Max B
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Good afternoon Max, Thank you for choosing to stay with us and for taking to time to write us a review. We are so glad you enjoyed your stay with us. Safe travels and we hope to have you stay with us again. Regards, Dan

Hyderabad, India
Reviewed 3 weeks ago via mobile

Started in residence inn Philadelphia and couple of other places. This is also at par with them. The breakfast on offer is wonderful and ensures I stay here for future trips as well. Room service needs to ensure that all essentials are replenished daily rather than waiting for us to call out. Will definitely stay here in future as well.

Thank AshwinVJain
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Ashwin, Thank you for your feedback. We greatly appreciate it. Please know this has been shared with our housekeeping team and are thankful for the opportunity to serve you in the future. Sincerely, Dan

Guelph, Canada
Reviewed 31 October 2016

From the time my group at Trends walked in the door and were greeted by Karen on the day front desk to the night front desk Shelley. Karen and Shelley were both professional, friendly and extremely helpful to our group. The hotel as always was very clean and perfect for our needs. Best place I have stayed in Indiana a...

Thank allisonmacduffscott
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

We sincerely appreciate hosting your group and cannot thank you enough for providing feedback regarding your experience. Please let us know when we may be of future assistance and look forward to serving you on your next trip to Indianapolis! Best Regards, Dan

Reviewed 26 October 2016 via mobile

I have stayed at this property numerous times. The staff are very friendly and helpful. The hotel has new mattresses in every room. They are continually making improvements in all aspects of the property. I would recommend this property to both business and leisure travelers.

Thank Michelle H
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Michelle H, Thank you so much for taking the time to share such thoughful feedback regarding our hotel and your experiences. We sincerely value your patronage and appreciate loyalty like yours that make it all possible! Sincerely, Dan

Reviewed 18 October 2016 via mobile

All the staff is amazing, but Shelly is a standout. Recommend this place just for the customer service (Care) alone. Whether it be morning or evening you can count on consistent great service. The happy hour isn't to shabby either.

Thank Brian W
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Brian W, Thank you so much for taking a moment to share your experience. Shelly is definitely a fantastic service champion for the Residence Inn by Marriott brand and we are so thankful for her and the balance of our teams contributions. We look forward to serving you in the future. Sincerely, Dan

Reviewed 17 October 2016 via mobile

This was our first stay at this Residence Inn. The rooms are definitely very nice and quite clean. However, it is a very noisy property. We heard doors closing throughout the night and footsteps from above. They could use some attention to soundproofing! Staff was great!!

Thank Jeffcornwall
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Thank you for your review. We are glad you enjoyed the hotels cleanliness and service our staff provided. We apologize for any inconvenience the noise caused during your stay. Please do not hesitate to contact the front desk if you are experiencing issues. Additionally, we are able to accommodate room location requests for those that may be light sleepers or...

Lawrenceville, Illinois
Reviewed 16 October 2016

I have done a lot of traveling and spent many nights in hotels, but no place has come close to the service I received at The Residence Inn Northwest in Indy. At the front desk Shelly and Pete will always greet you with a smile and are willing to help you with anything you need. In the mornings Claira is...

Thank 415Laura62
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

415Laura62, Thank you for submitting such a thoughtful review. We sincerely appreciate the recognition of our staff and their performance. Our team certainly strives to make our guests feel as though this is their home away from home. It is always a pleasure to learn of when we are successful. Again, thank you for your candor as we appreciate your...

Wichita, Kansas
Reviewed 11 October 2016

Friendly helpful staff greeted us upon arrival. An extra thanks to Shelly for printing information for us and answering all our questions. Enjoyed the five star breakfasts with several healthy options. Dan whipped up a tasty smoothie for us. The location felt safe and proved perfect; with nearby walk/jog options, ample free parking and the downtown area only a ten...

Thank J W
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

J W, Thank you for sharing such a detailed review of your experience. We sincerely appreciate your patronage and look forward to seeing you during a future visit to Indianapolis. Regards, Dan

Reviewed 3 October 2016

This hotel will be a regular stay for me while traveling to Indy. The staff there are excellent. Shelly and Christopher really know how to make you feel at home in this hotel. I will be staying here from now on while traveling to Indy. Thank you guys.

Thank mbcrimm
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

mbcrimm, We are thrilled to learn that our staff was able to make you feel at home during your stay! Please know our team will be recognized for a job well done and are looking forward to seeing you on your next visit to Indy! Regards, Dan

99 photos of this hotel

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Hotel & Grounds (1)
Bathroom (1)
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Management photos: Courtesy of the property manager

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Room/Suite (47)
Pool/Beach Area (3)
Business Centre/Function Rooms (6)
Hotel & Grounds (7)
Dining (5)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn Indianapolis Northwest

Address: 6220 Digital Way, Indianapolis, IN 46278-1665
Region: United States > Indiana > Indianapolis
Price Range: $193 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Northwest 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn
Hotel Style:
#17 Business Hotel in Indianapolis
#31 Family Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Residence Inn Indianapolis Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think Marriott windows are pretty good at noise reduction.”
 of 5 bubbles madmax547, 17 Nov 2016 | Read review
“all rooms nice from what I know”
 of 5 bubbles allisonmacduffscott, 31 Oct 2016 | Read review
“I've stayed in several different rooms and have never had a bad room.”
 of 5 bubbles 415Laura62, 16 Oct 2016 | Read review
“Ask for top floor and in the corner.”
 of 5 bubbles carolhK680KS, 15 Sep 2016 | Read review
“View would be best at front of hotel.”
 of 5 bubbles Missouri_Guy70, 1 Sep 2016 | Read review
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