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Stayed one night en route to Bloomington. Was not pleased with check in and the condition of the common spaces. The carpets were appalling. More stains than not. The room was a consistent Courtyard room--but not updated at all. Shower difficult to adjust beyond boiling...More
I have no complaints about the service, the staff, the cleanliness or the food.
The rooms and furnishings are bit dated. Some items can be updated very easily. There were no plugs, easily accessible, near the beds. There no USB outlets anywhere in the room....More
The reception that we had arriving was definitely above normal quality. Octavia working the front desk is the what makes the lounge a warm and friendly place. There is a Greco-Roman classical theme with marble halls that comes of as charming and original.
My wife and I sadly found ourselves having to attend the funeral of a friend in Indianapolis on rather short notice. We made a reservation at the Courtyard in Casleton for 2 nights and, in spite of the sad occasion, had a great experience while...More
Overall pretty much a standard Courtyard, maybe just a shade less. Rooms are OK, larger than usual I suppose but nothing special. Climate control was on and off all night and while the fan runs all night it is so quiet - and the compressor...More
1 Thank moparmaniac
Response from Hope K, Manager at Courtyard by Marriott Indianapolis CastletonResponded March 22, 2018
Thank you for taking the time to share your valuable feedback. My name is HOPE KEARNS and I am the
Operations Manager at the Courtyard Indianapolis Castleton. It has come to my attention that the service you received during your
recent stay did not meet...More