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Best Western Plus Indianapolis Downtown

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401 E Washington St, Indianapolis, IN 46204-2608
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US$127
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Traveller (87)
Room & Suite (21)
Dining (4)

About

#125 of 200 hotels in Indianapolis
Location
Cleanliness
Service
Value
Whatever brings you to Indiana's capital, you'll love the location of the Best Western Plus Indianapolis Downtown. Situated in the heart of downtown, our hotel is minutes from the Indiana Convention Center, Bankers Life Fieldhouse where the Indiana Pacers Play, and Lucas Oil Stadium, home of the Indianapolis Colts. We're surrounded by delicious restaurants and close to Circle Center Mall. Enjoy easy access to the University of Indianapolis and Indiana University – Purdue University Indianapolis, as well as attractions like the Indianapolis Zoo..
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Breakfast buffet
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Up to $100 in Gift Cards
617Reviews5Q+A73Room tips
Traveller rating
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Popular mentions
maryle f wrote a review Jul. 13
1 contribution
The place has a lot of potential if you put good staff and manager to take good care of it. I would not come back to this location ever if the same staff, service and price stays the same. Definitely not worth the time, effort and most of all money. The wonderful interior and exterior does not compensate the awful service which needs a lot of work. I feel like someone should do an undercover assessment to perhaps understand my feedback. Seriously I wasn't the only person dissatisfied with the stay at that time and even on other days. One more thing, Marijuana is illegal in Indiana yet the hotel starting from the lobby reeks of it up to the third floor from 1 am until at least 10am. The experience is horrible. I would be embarrassed to recommend this place to my friends and family. The other Best Western hotels are much better than this specific location.
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Review collected in partnership with Best Western
Date of stay: July 2021
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LVC wrote a review Jun. 2021
1 contribution
Very disappointing overall with the staff, worst issues were that upon arrival at 8pm on Fri night the desk clerk was asleep on the desk & same staffer was "high" on Sunday night. The whole lobby reeked of weed when doors opened. We stayed over the weekend & you could tell the weekend staff didn't care, their young kids running around the lobby, jumping on the furniture at 11;30 at night, was a totally different vibe Monday when we checked out.
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Date of stay: June 2021
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Jason T wrote a review Jun. 2021
Georgetown, Kentucky1 contribution1 helpful vote
I do not recommend ever staying here. Brian is staff member and is very rude. Not professional at all. Told me to "Listen" & interrupted me. Wouldn't let me speak. Said "you Kentucky people". Harrased me and wouldn't stop calling. Please save yourself trouble. Stay somewhere else!!!!
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Date of stay: May 2021Trip type: Travelled with family
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KarlWichser wrote a review Jun. 2021
Roswell, Georgia7 contributions1 helpful vote
This is an older property. The rooms are clean and recently updated but it is an older building with low ceilings and narrow hallways. The elevator is about 3X5, ancient and creaky. It was OK for a couple of nights.
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Review collected in partnership with Best Western
Date of stay: June 2021
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Sleep Quality
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MSM777 wrote a review May 2021
Orlando32 contributions11 helpful votes
The list of things wrong with this hotel is long. Two rooms, both dirty. One smelled of smoke. Changed. Second room had dirty sink and tub, no soap, dirty countertops. Other room had filthy tub (photo), hair on the wall in the shower, dirty mirror and a pillow with hair on it. Free breakfast is powdered eggs and nothing to drink. Paid a premium for a holiday weekend and will never stay at a Best Western again.
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Date of stay: May 2021Trip type: Travelled with family
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PRICE RANGE
US$97 - US$213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites indianapolis downtown hotel indianapolis, la quinta inn and suites indianapolis downtown, days inn indianapolis, indianapolis days inn downtown
FORMERLY KNOWN AS
La Quinta Inn & Suites by Wyndham Indianapolis Downtown
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
97
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Frequently Asked Questions about Best Western Plus Indianapolis Downtown
Which popular attractions are close to Best Western Plus Indianapolis Downtown?
Nearby attractions include Escape INDY (0.4 km), Indianapolis City Market (0.3 km), and City-County Building Observatory (0.3 km).
What are some of the property amenities at Best Western Plus Indianapolis Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Best Western Plus Indianapolis Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Indianapolis Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Indianapolis Downtown?
Yes, parking is available to guests.
What are some restaurants close to Best Western Plus Indianapolis Downtown?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, Maxine's Chicken & Waffles, and Bangkok Restaurant & Jazz Bar.
Is Best Western Plus Indianapolis Downtown located near the city centre?
Yes, it is 0.8 km away from the centre of Indianapolis.
Are pets allowed at Best Western Plus Indianapolis Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Best Western Plus Indianapolis Downtown?
Many travellers enjoy visiting Benjamin Harrison Presidential Site (1.9 km), Indianapolis Museum of Art (7.1 km), and Hook's American Drugstore Museum (6.7 km).
Is Best Western Plus Indianapolis Downtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.