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La Quinta Inn & Suites Indianapolis Downtown

Expedia.comUS$104*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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La Quinta Inn & Suites Indianapolis Downtown
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412 Reviews from our TripAdvisor Community

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Showing 393: English reviews
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Fort Wayne, Indiana
Reviewed 2 days ago NEW

The outside is VERY run down with only a few tight parking spots. The lobby was nice but again very small. The woman who helped us was dressed in a tank top and tight spandex. It literally looked like she finished a workout. The elevator was laughable, it only fit 3 people cramped. The room was clean but you can...

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Helpful?
Thank taximom9
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I stayed at this location from March 24-27 and couldn't have been happier. From the interaction with the front desk staff to the room I stayed in, to the proximity of the hotel to Bankers Life Fieldhouse, things were excellent. I did not take advantage of their breakfast as I liked to sleep in much more but they had orange...

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Helpful?
Thank ForeverBayno
About Hotel's Favourite Review
Chicago, Illinois
Reviewed 3 days ago NEW

During my second day at the hotel a staff member called and asked me if I wanted the hotel to throw out all of my belongings I left in my room. The staff member had made a mistake and thought I was only staying two days, when I had reserved a room for three. After a heated argument with the...

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Helpful?
Thank kmathers36
Crozet, United States
Reviewed 2 weeks ago

We almost didn't stay here because the building looks like a prison. However, it is very nice inside. There is a handy but cramped parking area that occupies most of the first floor, so you have to use a teeny,slow elevator or the stairs to get to your room. THe hotel is arranged in a big open square, so interior...

Review collected in partnership with La Quinta
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Helpful?
Thank Bruce W
Reviewed 2 weeks ago via mobile

The hotel is cheap but still costs too much for what it's worth. The beds are the most uncomfortable I've ever slept in. It's old and the entrance is in a very inconvenient spot. The elevator is iffy. I wouldn't advise staying here even though it's close to everything downtown and the girl at the front desk is nice and...

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Helpful?
Thank Carrie B
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

Your feedback is absolutely critical to our success. Allow me to apologize for the mishaps that had occurred during your visit. Our Management Team is currently looking into these matters and finding a definite solution to ensure that all of our guests continue to have memorable experiences when staying with us. Without our guests feedback, we will not be able...

Milwaukee, United States
Reviewed 3 weeks ago

The exterior was old and run down. The room had a stale dirty towel odor which became stronger when we turned on the heater. The location was convenient to the downtown area but parking for a larger truck was limited. If you just need a place to stay this is for you.

Review collected in partnership with La Quinta
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Helpful?
Thank U8772JZjohnt
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

Thank you for the opportunity to respond to your concerns. While I thank you for your kind words, we am dismayed that we fell short of your expectations at the property. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still...

West Chester, Pennsylvania
Reviewed 4 weeks ago

This is an old hotel. The elevator is so slow it's easier just to walk up. My bathroom ceiling was falling in, the molding around the bottom of the bathroom door was rotting away. The vending machine on that floor was broken for the two days i was there. It was the last empty hotel when i booked so now...

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Helpful?
Thank jerrys99
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Rudolph, Ohio
Reviewed 7 March 2017

This facility is old and the elevator keeps you guessing. Food was not hot, but on the other hand, the rooms were clean and comfortable. The hotel stall was overall, very helpful and friendly. Yes, would stay here again.

Review collected in partnership with La Quinta
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Helpful?
Thank elaines791
Jacksonville, Florida
Reviewed 3 March 2017

Rude, entitled, clueless personnel. Nasty rooms. Booked for 4 nights; only stayed one. Used Booking.com who gave it 3 stars and an 8.7 rating. Turned me off of La Quinta and Booking.com forever. Nothing left to say.

Review collected in partnership with La Quinta
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Helpful?
Thank stevengB4239YZ
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Indianapolis Downtown, responded to this review

Thank you for taking the time to express your concerns regarding your recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We appreciate the constructive feedback and will forward your review to management so that we can continue to improve our guest's experience. Sincerely, LQ Customer Care

Bensneville, United States
Reviewed 24 February 2017

Pleasant work staff. Clean rooms. Good free breakfast. The only problem is parking. Not many spaces and if the big pick up trucks park in the parking garage they take up two spaces because of their size.

Review collected in partnership with La Quinta
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Helpful?
Thank Mary W

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about La Quinta Inn & Suites Indianapolis Downtown

Address: 401 East Washington Street, Indianapolis, IN 46204-2608
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $151 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Indianapolis Downtown 2.5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cheap Tickets, Priceline, LaQuinta, TripOnline SA and HotelQuickly so you can book your La Quinta Inn & Suites Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn & Suites Indianapolis Downtown Hotel Indianapolis
La Quinta Inn And Suites Indianapolis Downtown
Days Inn Indianapolis
Indianapolis Days Inn Downtown
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Indianapolis Downtown staff and other travellers.
2 questions
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Tolono, Illinois
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhere else”
taximom9, 25 Apr 2017 | Read review
“Request room 333 if you was a peaceful stay.”
ForeverBayno, 1 Apr 2017 | Read review
“stay on the second floor if you must stay there, that way you only have to walk up one flight of stairs”
jerrys99, 30 Mar 2017 | Read review
“are room was by the vending and stairs and was very quiet!”
176CHARLESR, 15 Oct 2016 | Read review
“Some rooms face the interior courtyard, which is just the parking lot and you can see the other rooms.”
ericap773, 5 Sep 2016 | Read review
5 of 5
Expedia.com
US$104* /night
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TripAdvisorUS$104
Booking.comUS$104
TravelocityUS$104
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Prices are for 1 room, 2 adults
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