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Baymont Inn & Suites Indianapolis East

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439 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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Blue Ash
Reviewed 2 days ago NEW

My wife was having surgery so it was necessary for me to stay close to the hospital. After getting checked in and going to our room we discovered candy wrappers all about the floor. Behind the dresser I discovered several additional pieces to the coffee pot. In the bathroom we discovered more wrappers. When we took showers it seriously took...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Barbara R
Management response:

Thank you for taking the time to share your comments. I want to apologize for the lack of Housekeeping and I will be speaking with them regarding the condition of your room. Comments such as yours help us to improve and i do hope that when you are in the area again you will give us another chance to serve...

Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

CLEAN!! No bugs or dust. Mattresses, curtains, shower curtain looked new. Microwave, refrigerator, coffee maker, & Iron/board in room. Sufficient amount of plugs/ports for charging. Front desk was very pleasant & helpful. Continental breakfast (cold), stated they would have breakfast buffet in the future. They have a pool but we did not go there.

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Helpful?
Thank kalsrc
About Hotel's Favourite Review
Management response:

Thank you for your comments and we appreciate your patronage. Look forward to serving you again.

Watson, Illinois
Reviewed 2 days ago NEW

The hotel was very clean and comfortable. Was nice to be able to walk to the restaurant in front of the hotel as well. Location was decent as well. We were disappointed in the breakfast but we found something to eat so it wasn't a horrible selection. Overall I would recommend the hotel and would definitely stay again if traveling...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank stephaniedU2707IO
Management response:

Thank you for your kind comments. We are working to improve our breakfast selection and I appreciate your feedback. We look forward to serving you again.

Peoria, Arizona
Reviewed 4 days ago NEW

I was not in my room more than 30 minutes when police cars were outside, and there had been a shooting. Glad I was alone and my family was not with me.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Susan M
Management response:

I do apologize for the incident that occurred in our area during your recent stay. We do strive to make sure all our guests have a safe stay. Sometimes things happen that are beyond our control and out of the ordinary, so again I apologize for any inconvenience this may have caused.

Erie, Pennsylvania
Reviewed 5 days ago NEW

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank shawnmN8160US
Management response:

Nashville, Tennessee
Reviewed 5 days ago NEW

It was my husband and I 5 year anniversary. We had reserved a room 3 weeks in advance but when we got there the room was not clean. It was very very dusty and the carpet was trashy. I complained to the front desk and they immediately put us in another room. The room was clean and our stay was...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank johncN2540ZQ
Management response:

Thank you for sharing your comments. i do apologize that the first room you checked into was not cleaned properly. I have addressed this with our Housekeeping Staff. We appreciate your patronage and look forward to serving you again on your next visit to Indy.

Fort Worth, Texas
Reviewed 6 days ago NEW

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Michael O
Management response:

Northville
Reviewed 6 days ago NEW

Don't expect the staff or GM to care about issues with their hotel. And if you want a clean towel, bring your own. Make sure you check your hotel room for ants. Don;t believe the check in desk when you check in that you can pay cash when you leave. Sorry sorry place to stay

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Helpful?
Thank nmyellowrose2
Management response:

I do apologize for the issues you had during your stay. We are working hard to improve our facility and our service.

Hanson
Reviewed 1 week ago

Review collected in partnership with Baymont Inn & Suites
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Helpful?
1Thank heathm241
Management response:

Indianapolis, Indiana
Reviewed 1 week ago

Very nice hotel. Was very clean noise was a minimum. Bed very comfortable didn't do breakfast. Only issue was our room wasn't ready @3.Stood in line fifteen to twenty minutes waiting on computers come back up. And when they did got told our room wasn't ready. Which was fine we was going over family house anyway. So I would still...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 765latasham
Management response:

Thank you for your comments and patronage. I do apologize for the room not being ready by 3pm. We are working with our Housekeeping Staff to better manage our cleaning efficiency. We hope to serve you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning

Additional Information about Baymont Inn & Suites Indianapolis East

Address: 2311 N. Shadeland Ave, Indianapolis, IN 46219 (Formerly Hampton Inn Indianapolis-East)
Region: United States > Indiana > Indianapolis
Price Range: $93 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Indianapolis East 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Indianapolis East Hotel Indianapolis
Indianapolis Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Indianapolis East staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Indianapolis East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother choosing a room, they will probably change it”
notdenise, 21 Nov 2016 | Read review
“Do not stay here”
FamilyLester, 25 Sep 2016 | Read review
“Stay on east side of hotel. Not much view, but much quieter than west side”
StuT253, 23 Sep 2016 | Read review
“Pick a different hotel.”
stevedG8474ID, 15 Aug 2016 | Read review
“No guest laundry”
mwilltru15, 25 Jul 2016 | Read review
5 of 5