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Crowne Plaza Indianapolis Airport

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Crowne Plaza Indianapolis Airport
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381 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Brooksville
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

Its midnight and I can't sleep. Why, because it seems that the private jet flight path for takeoff is right by my room. They are taking off every few minutes. Ive stated at hotels with the entrance to the airport was next door and didn't hear anything with large planes taking off or landing. hotel seems nice, checked in later... More 

Helpful?
Thank lgh34609
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am sorry that you were unable to get a good nights rest during your stay. We do appreciate the feedback that your provided about the other experiences during your stay. We do provide ear plugs to assist with this as we are at the mercy of the flight path from the airport. Your feedback is valuable and I will... More 

Plano, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Nice hotel but got a room without an outside window. Asked to move rooms but they said it was not possible. Not a big fan. Didn't seem to be big on customer satisfaction. Too many business trips to concede on the small things.

Helpful?
Thank Mike M
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for taking the time to share your thoughts. We do try to accommodate guests requests when possible. Hotel room availability is an issue that prevents us from accommodating room move requests when we are running high occupancy. I am truly sorry that this impacted your stay at our hotel. Mike Clark GM More 

Chicago, Illinois
Level Contributor
88 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 3 weeks ago

Friends and I stayed here for a Bears vs Colts game in early October. It's a bit off the beaten path and worn, yet, this place was good to us. We were an short uber ride from craft breweries and the stadium. I liked that the recognized my status and I was upgraded to a suite for two days. This... More 

Helpful?
Thank David A
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the 4 star review. We appreciate your honest feedback about the service that you received. Your feedback helps us identify and work on the opportunities for improvement. Mike Clark GM More 

Logansport, Indiana
Level Contributor
5 reviews
Reviewed 5 weeks ago

We were here with a conference. Our KING room was clean, quiet, comfortable, and excellent for our needs. We were here without our children, but there was plenty to see and do for them. The reason this gets a 4 rating is that the food at the banquet and breakfast buffets for our group were subpar. The servers were wonderful... More 

Helpful?
Thank Terri D
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for sharing your honest feedback. Based on your comments, we could have earned 5 stars, but you didn't have a satisfying experience with our food. I would love to hear the specifics of where we fell short. Please feel free to contact me direct at mclark@genhotels.com. Mike Clark GM More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

Parking, free, front desk very helpful, room nice, but could be cleaner, bed very comfortable. Plenty of electrical outlets, wifi works great. Breakfast buffet $12 but good. Restaurant service was excellent.

Helpful?
Thank davidkF9077VW
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the positive 4 star review. You mentioned that we have room for improvement. Please feel free to contact me direct at mclark@genhotels.com. I would love to hear what you feel we can specifically improve on. Mike Clark GM More 

Tulsa, Oklahoma
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2016 via mobile

Never been to an Eastern European prison camp...but if I had, it would resemble this hotel. Service:less than average, Food: dinner, average/edible; breakfast...horrid. And to be fair I am a Platinum with IHG

Helpful?
Thank bigdaddyoyler
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am disappointed that we didn't provide an experience to meet or exceed your expectations. Please contact me direct as I would like to have an opportunity to get more specifics on your stay and reach resolution for your poor experience. Please contact me direct at mclark@genhotels.com. Mike Clark GM More 

Level Contributor
7 reviews
Reviewed 26 September 2016

Super nice. The hotel was very clean. The staff was really good. The rate was really good for the area. I thought I would be hearing planes all night but I didn't hear the planes, at all. I would definitely recommend this hotel. I have nothing but good things to say about my visit that lasted 3 days and 2... More 

Helpful?
Thank Chris H
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the great comments and the 4 star review. If there is anything that we could have done better to earn 5 stars, please contact me at mclark@genhotels.com. Mike Clark GM More 

Coeur d'Alene, Idaho
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 September 2016

Close to airport is great for travelers needing quick access. A bit of a distance to town or any amenities such as restaurants. Temperature in hotel runs warm and muggy. If you have an internal room there is noise from the pool until the pool closes around 10:00pm-- but they do offer earplugs in the room.

Helpful?
Thank Karen Y
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We understand your concerns and appreciate you taking the time to inform us of your experience. We apologize for the pool noise and uncomfortable temperature in your hotel room. Your feedback allows us to address the concerns that you have brought to our attention. Mike Clark GM More 

1 review
Reviewed 21 September 2016

I was at this hotel not as an overnight guest, but as a conference attendee. I was very pleased when I asked for a place to pump breastmilk for a nursing infant during the conference day. I was quickly provided the use of a room that was private and comfortable. Thank you for the respect you give to nursing mothers.

Helpful?
Thank Jill M
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We are happy to receive such wonderful feedback on your experience. Thank you for the 5 star review and the wonderful comments. Mike Clark GM More 

Tucson
Level Contributor
166 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 September 2016

Our flight landed at 1:45 am so we were looking for a place close to spend our first night before picking up a rental car and driving north. The Crowne Plaza Indy Airport was a great choice as we found a low discounted rate -- one of the mystery hotels -- low rate not revealed until you book. It has... More 

Helpful?
Thank tbrown6220
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the 4 star review. We are happy that you had a good convenient experience at our hotel. We look forward to your next stay. Mike Clark GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 

Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 South High School Road, Indianapolis, IN 46241 (Formerly Holiday Inn Select Indianapolis Airport)
Region: United States > Indiana > Indianapolis
Price Range: $125 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Priceline, IHG, Travelocity and Jetsetter so you can book your Crowne Plaza Indianapolis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn
Hotel Style:
#65 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Indianapolis Airport staff and other travellers.
4 questions
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Vallonia, Indiana
Tulsa, Oklahoma
Kennewick, Washington
over a year ago

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Questions? Get answers from Crowne Plaza Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the pool unless you have children”
 of 5 bubbles davidkF9077VW, 17 Oct 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles tbrown6220, 19 Sep 2016 | Read review
“Choose a room facing the inside of the hotel for a little extra quiet.”
 of 5 bubbles DGill016, 19 Sep 2016 | Read review
“book interior rooms to avoid airport noise”
 of 5 bubbles 19MKC, 7 Sep 2016 | Read review
“Stay downtown and pay the extra fare to the airport!”
 of 5 bubbles DJBradachNaples_FL, 23 Aug 2016 | Read review
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