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Totally impressed by the hotel as it is a conversion from a train station. The unique architecture with massive steel beams is very distinct. The room was very clean and tidy although the bed was a little squeaky.
The train inside the hotel was a...More
Thank moaaz s
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 1 week ago
Thank you for you very nice review of our hotel. Our Historic property along with our people and location make us the place to stay in downtown Indianapolis. We hope to have you return again in the future.
We went to Indy to visit the largest children's museum. I like to stay at interesting hotels with fantastic pools. Crown Plaza did not disappoint. We stayed in a train car which my kids enjoyed. We found all the ghost statues and took pictures imitating...More
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 4 weeks ago
Thank you for your very nice review of our hotel. Our unique and historic building along with our people and location make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future.
I recently stayed for two nights in a king room. I had originally booked a double, but when we arrived late that night-after notifying the hotel it would be a late arrival-they didn’t have any double rooms left. We agreed to take a king room...More
Thank Jill T
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 2 weeks ago
Thank you for taking the tine to review our hotel. I apologize for the issues you encountered. I hope you will give us another chance in the future to show you that your unsatisfactory stay was an exception.
This is one of the most unique hotels I've ever staying in. As said, this WAS the old Union Station train depot (actually, the hotel part is almost entirely within the old train sheds - the "station" part is the grand hall reception area. It...More
I stayed at the Indy Crowne Plaza Union Station last night and as usual, staying in the train car was lots of fun. But that is not why I am writing this review. At 12:30 AM I went to the front desk to see if...More