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    Crowne Plaza Indianapolis Downtown (Union Station)

    123 W Louisiana St, Indianapolis, IN 46225-1049
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          US$153
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          Traveller (275)
          Room & Suite (84)
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          Overview
          • Excellent33%
          • Very good38%
          • Average16%
          • Poor8%
          • Terrible5%
          Travellers talk about
          “train car” (109 reviews)
          “train noise” (43 reviews)
          “real train” (24 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
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          Offers from Crowne Plaza Indianapolis Downtown (Union Station)
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          Write a Review
          Reviews (787)
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          There are newer reviews for Crowne Plaza Indianapolis Downtown (Union Station) See the most recent reviews

          301 - 305 of 778 reviews

          Reviewed 21 November 2014

          When we registered, the front desk advised that this was an active train station. I didn't see an active station but the railroads immediately adjacent were certainly very active. For the most part, the passage of freight trains and Amtrak were a muffled "clickity clack"...More

          1  Thank RadioStar42
          Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 25 November 2014

          Thank you for the wonderful comments and for choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay in Indianapolis! We really appreciate that you shared your experience and look forward to seeing you again soon. Trina W. General Manager

          Reviewed 21 November 2014

          Staff friendly and polite, stayed for a week with work. Colleagues and I were all located in various areas of the hotel. However we all were glad to leave. Unfortunately the first room I was in was a connecting one and I could hear EVERYTHING...More

          1  Thank Elle B
          Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 25 November 2014

          Thank you so much for taking the time to review our hotel. Your review is vital for improving the service and quality we offer to our valued guest. We apologize for the noise issue you experienced. We hope to get the opportunity of welcoming you...More

          Reviewed 20 November 2014

          My dad and I go to Indy once a year for a Colts game and most of the time, when rooms are available, we stay here. I absolutely love this hotel! The staff is super nice and helpful. The hotel bar/restaurant is a cool place...More

          1  Thank Patrick H
          Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 21 November 2014

          Thank you for the wonderful comments and for choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay in Indianapolis! We really appreciate that you shared your experience and look forward to seeing you again soon. Trina W. General Manager

          Reviewed 19 November 2014

          I was disappointed in the beds, they were very hard to the point I had to go to the chiro the next day. (I'm a young healthy person, btw) but what was most shocking was the fact that at 6AM the room started rumbling and...More

          1  Thank Joshville
          Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 20 November 2014

          As a guest, your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the issues you encountered during your stay. Trina W. General Manager

          Reviewed 17 November 2014

          Very interesting the whole "have a train station inside the hotel", was neat seeing the old rail cars right outside my room and I believe you can even stay inside one. The location is awesome, you can go right out the front door walking and...More

          Thank curvyskiergrl21029
          Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 19 November 2014

          Thank you for the wonderful review. Glad to read that your experience was so positive. We look forward to welcoming you back again soon. Trina W. General Manager

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Shuttle Bus Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$154 - US$336 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #34 Romantic Hotel in Indianapolis
          • #56 Business Hotel in Indianapolis
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 273
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Hotwire, Travelocity, TripOnline SA, IHG, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and HRS so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Indiana >
          • Indianapolis
          • Also Known As
          • Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
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          Traveller (275)
          Room & Suite (84)
          Pool & Beach (7)
          Dining (2)
          Hotel & Grounds (203)
          Bathroom (12)
          Business Centre & Event Rooms (8)
          Nearby
          Sponsored by:
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          Nearby Attractions
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          Questions & AnswersAsk a question
          cplot
          Does this hotel have a hot tub?
          4 April 2017|
          Answer Show all 4 answers
          Response from Indylulu2 | Reviewed this property |
          No, it does not have a hot tub. It did years ago but has since been remodeled.
          1
          Vote
          Harrison G
          Hi, I am wondering if you have any rooms in the trail cars this weekend and how much do they cost on saturday night. I have done over 650 reviews on here and I will have 1 senior citizen and 1 adult and 1 17 year old. I would need 2 double beds. If we stay at your hotel will that give me a discount at the children's museum and the art museum
          14 February 2017|
          Answer
          Response from Mark P | Property representative |
          Hi, Unfortunately, all the train cars are already sold out for this weekend as they usually are on Saturday nights. You would not be eligible for discounted museum tickets just for staying here but we do have a family fun... More
          0
          Votes
          cantwaitmx
          Do the train rooms have ac?
          20 January 2017|
          Answer Show all 5 answers
          Response from Mark P | Property representative |
          Hi, Yes - the train car rooms have air conditioning. They have everything the other rooms have.
          0
          Votes
          Room Tips
          "Quiet location in train cars; wonderful bedding!"
          Read review
          "any room is Non Smoking, no matter which room you get,, U will be very pleased."
          Read review
          "Rooms on one side are quieter, choice of room sizes/types/locations, full elevator service"
          Read review
          "Avoid the live train rail side!"
          Read review
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