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Crowne Plaza Indianapolis Downtown (Union Station)

854 reviews
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Traveller (302)
Room & Suite (113)
Pool & Beach (6)
Overview
  • Excellent34%
  • Very good37%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“train car”(116 reviews)
“train noise”(45 reviews)
“real train”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from Crowne Plaza Indianapolis Downtown (Union Station)
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (854)Write a Review
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311 - 315 of 845 reviews
Reviewed 4 July 2015 via mobile

Though I didn't spend the next guy here I attended a wedding that was absolutely beautifully done. Held in the grand ballroom the ceremony photos were stunning.... But it was the reception food that was AWESOME!!!! Mashed potato martini bar! Made to order pasta bar...More

2  Thank Truth515
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 6 July 2015

Thank you so much for this review of Crowne Plaza Indianapolis Downtown Union Station! I am so pleased you enjoyed the wedding and I know our Chef will be thrilled you enjoyed his food so much. We hope to have the opportunity to welcome you...More

Reviewed 2 July 2015 via mobile

The 1st morning when we got up to leave we had 2 adjoining rooms we put out signs to clean room and left adjoining door open only cleaned 1 room .. when they came to do second we were leaving to go out came back...More

Thank sara37indy
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 6 July 2015

Thank you for taking the time to share your comments regarding your recent stay. I am very sorry your stay was not as it should have been and hope you will give us the opportunity to address your concerns and retain you as a valued...More

Reviewed 1 July 2015

My wife and I stayed here while attending the Kiwanis International Convention the last of June and truly enjoyed our visit. Great rooms, great staff, great conference rooms and a great location. Our convention was in the Indiana center and the sky walk right into...More

Thank west77
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 2 July 2015

Thank you very much for your review and recommendation of the Crowne Plaza Indianapolis Downtown Union Station. I am very pleased you enjoyed your stay with us! I hope to have the opportunity to welcome you back in the future.

Reviewed 30 June 2015

We hosted a meeting at the Crowne Plaza for 35 of our volunteers. Everything was set as requested. There was continual support throughout the event. The food was amazing and well priced. The staff were available and quickly replied to any needs we had. They...More

Thank Sherri M
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 2 July 2015

Thank you very much for this wonderful review of the Crowne Plaza Indianapolis Downtown Union Station! We enjoyed having your group here with us, and I am pleased to hear you had a great experience. We hope to welcome you back soon.

Reviewed 29 June 2015

My fiancee and I stayed in one of the renovated Pullman cars on the 2nd floor of the hotel while we were attending a convention at the Convention Center. The convenience of the attached skywalk coupled with the beauty of the hotel and above-and-beyond service...More

Thank Andy B
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 30 June 2015

Thank you so much for such a wonderful review of the Crowne Plaza Indianapolis Downtown Union Station! I am so glad you and your fiancee enjoyed our train car rooms and found our staff to be helpful and friendly throughout your stay. I am so...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$167 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (302)
Room & Suite (113)
Pool & Beach (6)
Dining (5)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Cate W
6 December 2017|
AnswerShow all 5 answers
Response from flyboyaircan | Reviewed this property |
Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
0
Votes
N5852URsarahn
30 October 2017|
Answer
Response from ChewInRI | Reviewed this property |
There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
0
Votes
Sarah B
5 October 2017|
AnswerShow all 3 answers
Response from itzzdeb | Reviewed this property |
Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
0
Votes
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Room Tips
""Active" tracks are on the South side of the building - I'd guess the North ground floor rooms..."
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"Train car room."
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"Stay in a train car!"
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"Don't stay in 260. Run away, run fast, run far."
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