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    Crowne Plaza Indianapolis Downtown (Union Station)

    123 W Louisiana St, Indianapolis, IN 46225-1049
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    2017-08-27 2017-08-28
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    US$190US$217
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    Traveller (286)
    Room & Suite (94)
    Pool & Beach (7)
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    Overview
    • Excellent33%
    • Very good38%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “train car” (113 reviews)
    “train noise” (43 reviews)
    “real train” (24 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Offers from Crowne Plaza Indianapolis Downtown (Union Station)
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    Omni Severin Hotel
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    Holiday Inn Express Indianapolis Downtown City Centre
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    The Westin Indianapolis
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    Rooms
    Aug 27Aug 28
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (808)
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    There are newer reviews for Crowne Plaza Indianapolis Downtown (Union Station)
    See the most recent reviews

    331 - 335 of 799 reviews

    Reviewed 1 November 2014

    What a nice surprise. Stayed here on a Saturday night prior to a Colts game. The hotel staff was excellent. Check in was seamless and valet service took car of our car. Had a pre dinner drink at the bar. A fun place to be...More

    Thank PattyFortWayne
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 3 November 2014

    Thank you for taking the time to review our hotel. We appreciate all feedback we receive, it helps us to continue to monitor and improve the quality & services we offer. We look forward to your next stay with us. Trina W. General Manager

    Reviewed 27 October 2014

    My husband and I stayed over on a Friday night as a nice little get a way for the day/night. We previously stayed in one of the suites back in 2012 for our anniversary! This stay was soooo much nicer. The renovations have made a...More

    Thank Dawn M
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 28 October 2014

    Thank you for choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay for your night out! We appreciate you taking the time to review our hotel. It excites us that everything about your stay was great including our customer service. Receiving...More

    Reviewed 22 October 2014

    I stayed at the Crown Plaza for five nights for a professional conference and it was one of the very best experiences. A great period piece from an architectural perspective! The rooms were comfortable and the staff was exceptional from the front desk to the...More

    Thank Jeffrey M
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 24 October 2014

    Thank you for the 5-star review & choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay. I am happy to hear that you received great service from our staff and enjoyed our uniqueness. We hope to see you again soon. Trina...More

    Reviewed 19 October 2014 via mobile

    Stayed at Crowne Plaza during Monday night game for the Colts. Hotel has undergone a huge renovation in past year....excellent job. The room was oversized and was extremely comfortable and close proximity of Lucas Oil. Highly recommended!

    2  Thank IndianaTraveler2010
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 21 October 2014

    Thank you for choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay in Indianapolis! We appreciate you taking the time to review our hotel & we hope to see you again soon. Trina W. General Manager

    Reviewed 19 October 2014

    Our family of 4 came for a wedding. The hotel is in very convenient location, but for almost $200/night cost (including taxes and such), no breakfast included and parking is extra. So be prepared to spend another $100/ day for breakfast and parking. Self parking...More

    1  Thank LingCoMo
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 21 October 2014

    Thank you for taking the time to review our hotel. We appreciate all feedback we receive, it helps us to continue to monitor and improve the quality & services we offer. Trina W. General Manager

    Omni Severin Hotel
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    Holiday Inn Express Indianapolis Downtown City Centre
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    The Westin Indianapolis
    1,441 reviews
    #24 of 182 hotels in Indianapolis
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$167 - US$359 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Romantic Hotel in Indianapolis
    • #56 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Orbitz, Hotels.com, Cancelon, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
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    Traveller (286)
    Room & Suite (94)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (204)
    Bathroom (12)
    Business Centre & Event Rooms (8)
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    Ask a question
    Questions & Answers
    MisterTiffy
    17 July 2017|
    AnswerShow all 14 answers
    Response from John V | Reviewed this property |
    We could hear the trains but the noise level was low. Ear plugs were provided in our room but we never used them.
    0
    Votes
    cplot
    4 April 2017|
    AnswerShow all 4 answers
    Response from Indylulu2 | Reviewed this property |
    No, it does not have a hot tub. It did years ago but has since been remodeled.
    1
    Vote
    Harrison G
    14 February 2017|
    Answer
    Response from Mark P | Property representative |
    Hi, Unfortunately, all the train cars are already sold out for this weekend as they usually are on Saturday nights. You would not be eligible for discounted museum tickets just for staying here but we do have a family fun... More
    0
    Votes
    Room Tips
    "Don't recommend staying on the floor with the pool. . Recommend asking for a room close to the elevator..."
    Read review
    "Get a train car"
    Read review
    "Away from trains"
    Read review
    "If you book a train car, phone to emphasise that is what you want and check-in early just in case!"
    Read review
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